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Customer Reviews for Aspen Springs Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Aspen Springs Storage
The young lady that helped me was very professional , knowledgeable, friendly and very helpful!!!
Ordered truck from another location, then got call it was already taken online while speaking to person at location. U-Haul said Centerville had truck. Went to Centerville the location was locked and sign said closed. Truck was right there. Over 1.5 hours I waited calling U-Haul and getting run around. Finally manager called and apologized. Helped me get code for keys. Because of mixup when dropped off truck, again office closed, I couldn't check out online. The whole process was not good. Customer service was not great. I'd use them again if they were open when I needed a truck. Manager was not able to be at location and his workers didn't bother to show up so he had no idea the store was closed. What a mess to get a truck .
Helpful and efficient. Thank you!
The agent that helped us was very helpful and courteous. She made everything so easy and we will always recommend anyone to that location if they want a good experience. Thank you for everything. Bryce
Address on google and Uhaul website needs to be changed. Got extremely lost
Super friendly and good customer service.
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