I have a serious complaint. I returned the truck with exactly the mileage I had told the person at the counter. The gas level was at 1/4 of a tank. When I dropped off the truck, the gas gauge barely moved, it was almost still at 1/4. When I returned the truck, Now, I see the receipt and they're charging me $30 for gas. This is outrageous and completely unfair! I should have just added the $5 of gas myself and paid for the extra 2 miles, instead of being hit with this ridiculous charge.
BASILIO M
Customer Reviews for Aspen Water And Ice
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
A little hard to find location, but we finally did. Thank you
Monica DThe associate was awesome. She was very helpful and courteous.
MARIE SThere were no "personnel" there, but it was a pretty simple process to drop it off!
Makenzie jAc didn't work 100 deg outside
gerald sOwner was extremely friendly and helpful. Had some issue with linking my rental to my Uhaul account and when scanning the return code, my rental wouldn't pull up. Owner said she would handle it as long as I returned the rental back properly and on time. 10/10 would recommend and use again.
Hung SGreat service!
BRADLEY H