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EMANUEL R
Customer Reviews for Astoria Detailing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When we arrived at the location, I had made a mistake with the reservation date. Because of that, I really needed to rent a car for that day. The lady at the counter told me they had no vehicles available and sent me to another branch, which was even farther away, meaning I’d have to take an Uber. Then I checked the app and saw that they actually did have a vehicle available at that same location. When I questioned her about it, suddenly she managed to “find” a car for me. We finally got the vehicle and drove to the Hamptons, and the total bill came to almost $500. That is absurd. Don’t fall for these 19,90 tricks.
CAMILA PIf the people can leave the car in other location
DANIELA CWas everything good!!👍🏻
STEFANOS Ni just wanna give a great commendation to both receptionist that took care of me this morning and when i return the van, i cant remember their name but please make sure to let them know I deeply appreciate them for doing a great job!! thank you!
ARIEL BI rented and paid for a dozen furniture pads, which were not in the van and not made available anywhere at the location. I said it was okay; I'd figure out a way to do without them, but I'd like a refund for them. They said I would have to contact U-Haul directly for this.
Matthew BIt was my first time to use U-Haul track so I was worried. I really recommend this U-Haul location because all staff there are very nice from start to finish. Thank you!
Mitsuru K