My wife was dropping me off and. made the comment that if she were alone she’s not sure she would stop here. Nothing here overtly dangerous or dangerous looking. Not much curb appeal very spartan and utilitarian inside. The owner was nice friendly and practical. I would certainly do business there again without question
KEVIN P
Customer Reviews for Atkinsons Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dirty area with people standing around the building.
Shawn SOdd location but nice and helpful staff.
KENNETH LGetting better fuel readings. I took pictures before and after to match up the fuel lines and was still charge $20 upon return.
Deseree LKind and friendly service. Easy access in and out. Was efficient in getting us in and out in a breeze. Would definitely recommend them.
HEATHER CThis facility is okay however you may or may not catch a person in the office. When we returned the truck the office manager was not in the office but soon came around with a tow truck but never checked the truck back in just told us to park it and put the key in the box. I was not ok with that and then Tuesday, i got a call from the company UHAUL wanting to know if i turned the truck back in and i told them yes. It was turned in on time, which was on Monday.
GARY WSigns directing you to the key boxes. It took me a sec to realize to walk back further. Lol other than that it was great and the guy outside was nice, not sure his name.
Ashley CWonderful service and wonderful people
Wendy mVery pleasant friendly and professional would recommend this location to anyone who has to move.
KATHLEEN MWe have rented a couple of Uhauls from this location and have never had an issue. Superior customer service! Will continue to rent from here.
AARON DThis location is not the closest to me, but I like the family atmosphere and outstanding customer service.
Robert AThe place is very run down and unprofessional looking. The personnel do not abide by the hours posted and do not maintain the equipment properly. Definitely would not rent from this place again.
Richard MQuick and easy pickup and returns. Not such a fancy place but they get the job done.
Richard HLocation is very junky to be a tow lot. No visible signage to park the U-Haul trucks.
DAmata LEasy drop off
brank wquick and easy
MARCUSWILLIAM HSmelled strongly of cat urine.
George PHave requested materials for rent.
Tony OThere were no blankets that we ordered.
Leonard BGreat services
Ayoub AExcellent customer service. Very friendly and courteous.
Darrell SVery shabby and looked like a junk yard with dogs in cages everywhere.
amanda MThanks for great customer service 👍
Omar AI didn't know if I was in the right place. No Uhauls were there.
Vicky MGeneral drop off with no interaction.
Bradley CFritz was so kind and helpful!!
Angela lThe staff was helpful and efficient. The location is relatively easy to find and navigate, but it's not paved. If your pickup is scheduled after a rain or snow, you'll get dirty.
Marcus GEverything was great. Service provided was excellent along with friendly conversations. Definitely recommend Atkins Uhaul!!
Clarence SGreat family ran uhaul. Very polite and helpful in a lot of ways. Thanks
CHRIS WThe location is clean, but was hard to find the office. Large barking dogs in cages did not convey a welcoming atmosphere.
Thomas ENothing
Richard MThe location needs better facilities (parking lot, building) but the staff/attendant was very helpful, courteous and professional.
Robert CVery friendly & helpful staff
Cole GNot what I expected to see as a uhaul station
Nelson F.
JANETF Kplace was easy to find and drop off a trailer.
Stan RGreat service !
Ronald WTo date, I’ve not received an emailed receipt.
JOHN HEasy drop off
rolando cFast friendly help. No complaints. Would recommend
damon gNothing at all ... I was treated very well
VERONICAMICHELLE KHard to find.
THOMAS LNot easy to find because it doe not look like a typical u-haul location. Staff was accommodating and helpful.
Gary EMake the place look more presentable. Personnel was quite helpful though.
Damon GThe pick up location was a dirty run down trashy trailer like site that smelled like feces. I have health conditions and no one wore a mask let alone any other COVID precautions . I had to hook up trailer myself. I did go ask someone to check it before I left to be sure it was safe and secure. They are a disgrace and they do not represent your company well. If I am ever in need of renting a uhaul again, PLEASE DO NOT USE THAT LOCATION!!!!!!!
June CNo comment
BRIAN MGreat customer service and helped me with all my needs and questions
Glen RWonderful and very helpful
kevin pPulling up, i was sure about the location other than the uHual sign by the road. I understand it is a towing yard, but it was a dump. I was embarrassed for uHual on the appearance of the location. The office was messey and disheveled. Overall this location is very shady looking.
David SDon’t have livestock roaming around in and around office , disgusting
James MThe dealer was extremely pleasant and informative this is how a uhal dealer should be like
Ian G