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Antonio S
Customer Reviews for Atlanta Auto Sales And Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service. Easy pickup and return.
CHAD SThese guys are rip off artist. do not rent from them. Obvious the good reviews are fake. Returned the truck with more gas than I left with. Yet, they said that I was 5 gals short. I only drove 30 miles. Also the truck was dirty when I picked it up, and I cleaned so I didn't want to get charge for that either. You are fool if you rent from these guys.
CLYDE HUpon booking this reservation, I was not made aware that this specific location closed at 6 PM. I got a call from the office around 2 PM on my moving day, stating that I had to be there before 6 to pick up the truck. Then when I got there, the owner said that I had to bring the truck back by 10 AM the next morning. This was supposed to be a 24 hour booking. He then tried to charge me an additional day because I could not have the truck back by 10 AM, also stating that the van was booked for the next morning at noon. How, if this was supposed to be 24hr. My qualm is, what is the point of a 24 hour booking and what is the point of having a dropbox if the truck cannot be dropped off outside of business hours? He said if I parked it anywhere nearby that it would be towed. U-Haul needs to investigate this office for malpractice.
MARGARITA R