Nothing but do in ngwgR you did for me con sistently
KEITH T
Customer Reviews for Atlanta Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was the 3rd location. We were headed to the initial location when we were informed we were moved to a 2nd location. Once arriving at the 2nd location, it was closed. Although the store hours indicated they would be open. We finally made it to the 3rd location and the 20' truck may have been one of the most used and oldest vehicle on the lot. Needless to say, we were put behind schedule and my client was not happy.
ERINN TI have been told on three occasions THIS MONTH that renting the facility was cancelled, then I was told to reschedule on April 12th, then when we went to the office on the 14th was told there are no units and I should not have been told there WERE any units!!!! What is going on there????
Lea W | ReservationTruck had left over things that the last customer did not want. Agent did not go out with me to check truck. Gas light came on as soon as I got a block away. I was told I can view my bill on the site, I was not told information. When I asked for a business card he said he didn’t have any. Customer service was great when I returned new agent.
TERRY LMalcolm is great with communicating with customers. Any issues get resolved with a clear, concise path to a resolution. He is also friendly, professional, and shows that he cares about the people who use or have used the facility. Hours are inconvenient, but it didn't affect me as much as others since my schedule is flexible.
DIANA P | Overall ExperienceNothing at all everything was great!!!
TARA GMy card was charged 3/4 times
Stacey AThe interior of the trucks are typically not clean, but this one was truly gross. I had to drive home and clean the sticky off the steering wheel, drivers door, and console. Ewwwww. And the driver's window doesn't completely shut making a cold loud air gap.
CHANTELLE RIt was very filthy and smelly all my things smell bad after using the truck shelton av location
AALIYAH A