Nathan and the location were great and nice and helpful- the equipment was there and clean and he helped make sure the hitch was safe etc. The problem is the Uhaul app and scanner where even though you reserved online and gave info you then have to upload photos of your license etc once you go to pick up - the app kept closing and scanner wouldn't download- spent an extra 30 minutes trying to complete Uhaul online process. Terrible.
Eddie R
Customer Reviews for Atlas Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
N/A. Good job.
ROBERT FWould have been easier to pick up in Montrose as first planned but the owner at Hotchkiss was very friendly and helpful.
Matt WNothing.
Larry HGreat service, friendly, much appreciated!
Irene II tried to pay with cash, but it was card only. I went 40 miles round trip to put money in bank. Also, each location should be prepared for holidays. My local U-Haul had no trucks. The town 20 miles away did; they were prepared because of the holidays. Thanks
Barbra PThe return was quick and friendly. They checked out the lights and physical condition. Then unhooked and we were done.
William Bthe man hooking up trailer was great, made sure everything worked before we left (Lights) Lady at counter not so nice
TERRY H