Customer Reviews for Attic Self Storage
(U-Haul Neighborhood Dealer)

596 reviews

102 James St   Venice, FL 34285

(941) 234-4480

Office Hours

  • Mon-Sat: 8 am–4 pm
  • Sun: 9 am–12 pm

Services at this Location:

Contact Us

(941) 234-4480

102 James St
Venice, FL 34285

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–4 pm
  • Sun: 9 am–12 pm
No photos available
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Sharon and employees were excellent. Went on and beyond to help experience. Excellent customer service.

Gissette R. 
Rating:
1.0

No one there at 2:30 pm on Saturday.

Thomas B. 
Rating:
5.0

Place of pickup was great, Staff was great. But the truck we got needs to be Fixed. Water was leaking into cab, into the a piller panels when it rained on us. We got wet on our trip home. Was not to happy about that.

Timothy R. 
Rating:
4.0

Everything was good. I only wished it had a GPS and had good radio stations that came in.

jean M. 
Rating:
5.0

nothing. You all excel at renting just what I need, Thank you

Suzie S. 
Rating:
5.0

Customer did not leave a comment.

George L. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Robert N. 
Rating:
5.0

Customer did not leave a comment.

Marie L. 
Rating:
5.0

All is good, very happy with my experience with uhaul. Glad you are in our community

Joseph B. 
Rating:
3.0

Quick and efficient, no complaints

Timothy W. 
Rating:
5.0

Customer did not leave a comment.

craig W. 
Rating:
5.0

Best uhaul experience yet. Thanks

Josh D. 
Rating:
5.0

Everything went very well. Don't change anything. Keep doing what you are doing.

Gary K. 
Rating:
5.0

Customer did not leave a comment.

George B. 
Rating:
5.0

Customer did not leave a comment.

MARY R. 
Rating:
5.0

Excellent professional service!!

Ronaldo S. 
Rating:
5.0

Customer did not leave a comment.

Gerty W. 
Rating:
5.0

Customer did not leave a comment.

Christopher M. 
Rating:
1.0

Customer did not leave a comment.

Timothy B. 
Rating:
5.0

Very helpful and friendly service. Would recommend to anyone looking for a U-Haul, storage and packing supplies. Great place!

Richard J. 
Rating:
5.0

Very satisfied! We will use this location again.

William R. 
Rating:
3.0

Customer did not leave a comment.

Don K. 
Rating:
5.0

Friendly and efficient.

Edward M. 
Rating:
5.0

Great efficient service. Have used this location before.

Jim K. 
Rating:
5.0

Customer did not leave a comment.

Roni S. 
Rating:
5.0

Customer did not leave a comment.

Craig R. 
Rating:
5.0

Customer did not leave a comment.

Jeff K. 
Rating:
5.0

Shawn was very efficient and made both daily transactions easy. the equipment was clean and operated perfectly for our neess.

Michael I. 
Rating:
5.0

Friendly and very helpful at the Attic self-storage location. Have used this location multiple times and would highly recommend to anyone in the area.

Antonio L. 
Rating:
5.0

Customer did not leave a comment.

william W. 
Rating:
2.0

The girl who finally answered the phone was rude and not helpful at all just said in a short voice “I'll send you a link to a video , do what it says!” And I lefts two voice messages to the phone number on the door and they NEVER called me back.

Marcy C. 
Rating:
5.0

Customer did not leave a comment.

Beth S. 
Rating:
1.0

Guy was unfriendly

Emily P. 
Rating:
5.0

fast / efficient check in

Alexander V. 
Rating:
5.0

Customer did not leave a comment.

michael S. 
Rating:
5.0

This is my prefered uhaul location. Never any problems.

Mario F. 
Rating:
5.0

Apparently where I pickup the truck was an independent store .. so they could not help with cancel the U-Haul storage place in Ocala .. reason for cancellation was too far away .. every thing else went smoothly.

Maria C. 
Rating:
5.0

Customer did not leave a comment.

Jacob D. 
Rating:
5.0

Great place. Helpful staff.

scott S. 
Rating:
5.0

Always great service

Kevin S. 
Rating:
5.0

Customer did not leave a comment.

Teddy K. 
Rating:
5.0

Very nice staff and facilities.

Harold H. 
Rating:
5.0

We appreciated U-Haul's quick response to our request for a truck rental. Thank you.

Diane S. 
Rating:
5.0

Customer did not leave a comment.

Dan H. 
Rating:
5.0

The customer service rep (Sean)was excellent, and answered all questions and explained the process fully. Very satisfied with our experience at this location. Thank you.

Rosie B. 
Rating:
5.0

Customer did not leave a comment.

Gary N. 
Rating:
4.0

Limited hours on Sunday with no provisions to drop off and secure trailer.

Irwin B. 
Rating:
5.0

Customer did not leave a comment.

Carlo P. 
Rating:
5.0

Very easy rental. Thank you for the cheerful trailer hookup, even though it was pouring rain. Thank you.

Mike B. 
Rating:
5.0

Nothing is ever what it is advertised as. 19.95 a day isn't real. 19.95 turned out to be 137.00

Leo M. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Shawn was Awesome!!!!

Michael S. 
Rating:
5.0

The way we look at it, we got superb advice and counsel when renting and couldn't be happier with the outcome and the equipment. We'd definitely come back to this location again. Stephen Clouse

Stephen C. 
Rating:
4.0

Customer did not leave a comment.

Katherine G. 
Rating:
5.0

Customer did not leave a comment.

anita D. 
Rating:
5.0

Customer did not leave a comment.

BETH B. 
Rating:
5.0

Nothing

James R. 
Rating:
5.0

Customer did not leave a comment.

Roy L. 
Rating:
5.0

Customer did not leave a comment.

Tracy T. 
Rating:
5.0

GREAT SERVICE

JOAN A. 
Rating:
3.0

No personal on duty during drop off.

Matthew G. 
Rating:
5.0

Not a thing! Everything was perfect!

Joan M. 
Rating:
3.0

I showed up to return the vehicle at around 3:58pm. The person shut the blinds as he saw me pulling into the lot. When I walked in, he said we are closed and the truck will be checked in tomorrow. I know it was a Friday afternoon and he wanted to leave but I think it probably would have only taken 2 min to go over the vehicle and get the receipt. Otherwise he was accommodating in prior conversations.

Salvatore C. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

Tim B. 
Rating:
5.0

Customer did not leave a comment.

Diane C. 
Rating:
5.0

The owner/manager was very helpful and a pleasure to deal with. Nice and clean, professional facility. Well run, and friendly. I highly recommend this location!

Ljubinka S. 
Rating:
5.0

The personnel lay this location were great

Mark E. 
Rating:
5.0

Customer did not leave a comment.

Aimee W. 
Rating:
5.0

Nothing,when I rent there always excellent service from Shaun an his crew

don S. 
Rating:
5.0

Sean was great. Thank you.

Richard R. 
Rating:
5.0

Shawn Doering was extremely helpful and went the extra mile to remain open for us on a Holiday.

George W. 
Rating:
5.0

Customer did not leave a comment.

George L. 
Rating:
5.0

The customer service gentleman was very nice and accommodating!! Don't change a thing!!!

Betty D. 
Rating:
5.0

Customer did not leave a comment.

Bill R. 
Rating:
5.0

Excellent people professionally treated Thanks

Grabiel S. 
Rating:
5.0

Very friendly and helpful staff

Kevin S. 
Rating:
5.0

owner was great easy pickup and return

William K. 
Rating:
5.0

Top notch location. Always reliable with trucks and accommodating. Never had a single issue when renting trucks here.

NICHOLAS F. 
Rating:
5.0

Easy to work with, Truck is clean, great condition, spacious for me, very convenient. Strongly recommended!

MIKE H. 
Rating:
4.0

Customer did not leave a comment.

Theodore G. 
Rating:
5.0

From beginning to end, it was excellent service. Would highly recommend.

Josephine D. 
Rating:
5.0

Customer did not leave a comment.

Jeri C. 
Rating:
5.0

Excellent U-Haul location. Easy access, clean lot, efficient staff. I have rented from over a dozen U-Haul locations and this is one of the best.

STEVE H. 
Rating:
5.0

My experience was perfect.

Nancy N. 
Rating:
5.0

Shawn at Attic Self Storage was very helpful and informative. I'm glad to have found this location so close to my home in Venice. Thanks!

michael S. 
Rating:
5.0

Courteous, prompt service I will come vack for future needs

David P. 
Rating:
5.0

Best experience ever renting a uhaul. Quick, painless, fair price. Thanks

Dale L. 
Rating:
4.0

Customer did not leave a comment.

Brad D. 
Rating:
3.0

Need more help in office. Filled out everything before we arrived, but still a 30 minute wait.

WILLIAM P. 
Rating:
5.0

Customer did not leave a comment.

Frank H. 
Rating:
5.0

Customer did not leave a comment.

George L. 
Rating:
1.0

Was overcharged for my U-Haul, and the charge came out the day I picked it up? Hoping I'll be getting a credit back for the difference. Also the gentleman at the counter was rude and not accommodating. Complained because someone else would be driving it instead of the person who paid for it.

Corey W. 
Rating:
4.0

Good gas millage with newer vans. Drives like a car....

Curt P. 
Rating:
5.0

Customer did not leave a comment.

Ronald W. 
Rating:
5.0

Customer did not leave a comment.

Tracey D. 
Rating:
5.0

Return process was seamless. Instructions on App for self dropoff were easy to follow. Hours posted on UHaul app indicated the location was open from 800-1200 on Sunday, but in fact didn't open until 900. Hours posted on Google Maps indicated it was closed all day.

Richard E. 
Rating:
5.0

In all my yrs of using Uhaul or any rental truck, this place was the cleanest, easiest dealing with ever! The truck was so clean, even the back sparkled like a new truck. Excellent and caring people inside the office. Their office males you feel welcome!

Debi H. 
Rating:
5.0

Customer did not leave a comment.

john B. 
Rating:
5.0

Please cancel..do not need storage..it was a mistake

MICHAELANNE D.  |  Reservation 
Rating:
5.0

Great Facility with helpful staff

Robert K.  |  Overall Experience 
Rating:
5.0

Tom and Janis were great !!!!! I don't think it could be possible to have had a better experience. They took care of everything we needed on the phone ,walked us through everything. we were not able to be present when our house sold, and they helped the movers get it all in. And when it was time to move out they went above and beyond to take care of us on our schedule. Can't say enough about them and their help. it was a great experience.. Thanks Rick

Richard H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Regina H.  |  Overall Experience 
Rating:
5.0

See you again. Maybe in 2020. Working on plans to return to Venice.

Martin J.  |  Overall Experience 
Rating:
5.0

Rented Uhaul on 2 occasions, both times the experience as good as it gets, also used them for climate control storage for a couple months. This place is spotless with cameras everywhere. A+++ Staff

Ken L.  |  Overall Experience 
Rating:
5.0

Very nice people. Very clean unit. Price was excellent. Highly recommend

DEBORAH R.  |  Overall Experience 
Rating:
4.0

The access hours are not convenient for people that work.

SILVANA L.  |  Overall Experience 
Rating:
3.0

The hours were short since most people would work till 5pm and being closed on sundays only gives 1 day...(saturday) to get your stuff out. Maybe some small time frame on Sunday to help out.

JAMES D.  |  Overall Experience 
Rating:
3.0

We didn`t utilize the storage facility.

Privacy R.  |  First Impressions 
Rating:
5.0

Very organized and clean

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

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