Everything went as planned. Thank you very much to the people that work there. They are very well informed and very nice people. Thanks again
WESLEY S
Customer Reviews for Attic Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Our experience was absolutely incredible! The staff went above and beyond to make our rental experience great. We will definitely be using this location for our U-Haul needs. 10 out of 10 experience .
JOSEPH WClean functional equipment as reserved was delivered; attentive professional friendly help at your rental center I could not have been more happy and would highly recommend the individuals I dealt with and and the location
GARY AI ordered a dolly but didn’t receive one. Also, only rented because it was $19.95 for the day but I ended up paying over $120 and was told the daily rates change. So, have extra money on hand in case you get duped by the price. But other than that, the location was very accommodating and it was easy to rent.
Ashley TThe office looked like an art museum. Never been in a more pleasant U-Haul office. Kudos to the owner! Extremely organized and well run.
SCOTT Avery easy pick up and drop off.
John KBest customer service. Quick, easy experience. Takes the stress out of moving that's for sure 💯 HIGHLY RECOMMEND
Linda EEv erything was OK. This is a great U-Haul franchise.
Richard BThe process was very simple and the employee was very accommodating.
Paul PIt's always a pleasure to do business at this location. Friendly, helpful, and inviting. Everything a neighborhood UHAUL dealer should be!
Matthew NThe staff is professional and helpful and the truck was clean and ran well.
LYDIA NFriendly staff and very helpful
Mitchell RNothing
KENNETH HGreat experience!
John PFast friendly service!
Thomas GOutstanding customer service. Very efficient and organized. Great work. Thank you. 😊
ANTHONY GNice people. Family owned. Easy to navigate through the process with Sean at the Counter Thanks
Brenda KService was excellent and the pick up location. On the equipment the drivers door did not full close unless you slammed it hard
Tye HShawn went above and beyond to help me process my life after Helene and Milton. He is an asset to U-Haul and is very easy to work with.
Heather H1. The ability to rent via the U-Haul app is extremely convenient, especially during the latest hurricane disasters. Trying to rent from a local U-Haul facility on a weekend was a road block as the facilities were not open, even with so many needing their help for cleanup! Using the app, I located the enclosed trailer I needed for 2 days, close by, and picked it up in an hour. The manager met me when I drove in and trailer was ready for me . I was out the door in less than 10 minutes, hooked up, and on the road. Could not have been easier! I returned the trailer the night before it was due using the app. That too was painless. Just make sure that you are AT the return facility with your phone location turned on. The app steps one through the process, step-by-step. Taking the required photos is done FROM the app. A few questions to answer about condition of the rental are Yes./No answers. Agree to the payment and be on your way. It took me about 15 minutes total to park the trailer, go through the process on the app, and leave. I highly recommend using the U-Haul app. It's so convenient and easy.
Steven GSuper great people there!
John SVery helpful!!
Donna HA great experience all together!
Peter FExcellent place for renting a U-Haul. Very pleasant guys.
JOSEPHINE DGreat service and the truck was extremely clean.
EDWARD WVery satisfied with my whole experience with U-Haul. Keep up the good work
Joe PExcellent experience. Great location and great customer service.
Carolyn BWe always use Attic Self Storage for storage/U-Haul needs.
MATTHEW GHours of operation different than what is posted online. I made it to pickup just three minutes before their 2:00 closing.
Terrence MExpertly run business.
Mark DThe gentleman who took the trailer off the car took time to show us how to hook the chain so it wouldn’t drag the road. We really appreciate this as we rent trailers from U-Haul very often.
Michelle WVery friendly and professional.
ROBERT BGreat Service friendly people
YAMIL RStaff member not be so miserable. Has 0 personality.
JONATHAN SAlways kind staff.
NANCY WRental was fast friendly & hookup was quickly done. If I have the need, I'll be back. Thank you.
Harry BAmazing and fast customer service! Very clean equipment (even smelled good). Best rental experience ever!!
Julie Brepeat customer.. Always a pleasure working with them. Highly recommend.
BRUCE GEverything went great, and so I have no suggestions.
John HEasy drop off instructions and clearly marked slot on the front door to drop the truck. I did not interact with any employees because it was after they were closed but this was a drop off so it was easy. The parking lot area was clean and easy to access to leave the truck. The uhaul app did not work though for taking the photos to document the gas and mileage. I had filled up before dropping off. So I was instructed to drop the keys in a drop box which as I said was easy to find and that was on uhaul not the shop. It was probably just cell reception in the area. Clean business easy drop off.
Larry NWe only rented the 15' moving truck for 3 hours and then returned. Maybe Uhaul should assess how customers can do half day (or less) truck rentals at a reduced rate. We use moving equipment quite often and would rent more frequently from Uhaul if there were half day (or less) truck rentals available.
Paul WNo improvement needed. Service was great.
William JWe dropped off after hours so no personnel there to be helpful, hence the no response. That said, the lot was a little congested so hopefully we returned the trailer in a spot that didn't get in the way!
Brian HNice guy came out as soon as I got out of the truck.
Dale BVery friendly service!!!
Brian SNobody was in the office when I arrived. Please leave a note so customers know what to do. Thanks
JAMES DPlease cancel..do not need storage..it was a mistake
MICHAELANNE D | ReservationGreat Facility with helpful staff
Robert K | Overall ExperienceTom and Janis were great !!!!! I don't think it could be possible to have had a better experience. They took care of everything we needed on the phone ,walked us through everything. we were not able to be present when our house sold, and they helped the movers get it all in. And when it was time to move out they went above and beyond to take care of us on our schedule. Can't say enough about them and their help. it was a great experience.. Thanks Rick
Richard H | Overall ExperienceSee you again. Maybe in 2020. Working on plans to return to Venice.
Martin J | Overall ExperienceRented Uhaul on 2 occasions, both times the experience as good as it gets, also used them for climate control storage for a couple months. This place is spotless with cameras everywhere. A+++ Staff
Ken L | Overall ExperienceVery nice people. Very clean unit. Price was excellent. Highly recommend
DEBORAH R | Overall ExperienceThe access hours are not convenient for people that work.
SILVANA L | Overall ExperienceThe hours were short since most people would work till 5pm and being closed on sundays only gives 1 day...(saturday) to get your stuff out. Maybe some small time frame on Sunday to help out.
JAMES D | Overall ExperienceWe didn`t utilize the storage facility.
Privacy R | First ImpressionsVery organized and clean
Privacy R | First Impressions