Riley at Audio Tronix does excellent work. His equipment is in top shape. I trust him to give me the best service around. I have opportunity to go to bigger cities to get the u-Haul but I am not guaranteed the service I receive at Audio Tronix. Thank you
BONNI T
Customer Reviews for AudioTronix
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very nice and clean U-Haul, ran great. All of the rental equipment was available at the time of pick up. The owner of the business was very nice and helpful.
RACHEL BAudio Tronix had every thing that I forgot on hand to make the towing process work. I showed up without most of what I needed.
ANTHONY WFriendly, quick, and with no issues.
GRANT DAgain same as above. Double dipping and making customers feel that they need to hurry up and return it for another customer they have waiting is so wrong
Jennifer RVery professional and easy rental. Everything went as planned and very ! I would recommend this location to anyone!
KEVIN CEmployee is AWESOME! Always makes it easy and fast! Super friendly. Trucks are dependable, no hidden costs! Thank you so much!
KERRY GLight didn’t work on the right side.
Heather HHe was very helpful. Very knowledgeable of his business. Kept me informed.
suzanne cStaff was excellent, answered all my questions, made the process super easy! Thank you so much!
KERRY GNo smaller options available. Needed to get a couch and didn’t need all the space.
Taylor NMinneapolis TRAFFIC was horrible!!! Pickup location was changed 3 times and the 2nd time there was no notification that the equipment was not going to be available at the location uhaul confirmed in text and email. I had to show up and find out at the scheduled time then had to drive 2 hours out of my way to pickup at another location. TRAFFIC did a horrible job of notification/communication and made no effort to make a problem better.
Jeremiah LRiley is awesome! Knowledgable, kind and friendly! Second time we rented a trailer through him.
Jean Hthe uhaul app is very ify. the app did not work for me and I was on hold for 25 minutes waiting for help to get the truck I reserved.
KARL SCustomer service was very nice and respectful. He made things very easy and explained everything very well. Overall my experience was great from start to finish! Thank you!
evelyn cQuick and easy dropoff with a smile! Thank you!
Stephen ERiley(Owner) is great! Friendly, knowledgdable, and willing to work with you to make sure everything goes smoothly. Would recommend to anyone in the area needing to rent a Uhaul.
Ashley BRiley was exceptional. Very helpful and informative
bonni tVery friendly and helpful owner. Would use this location again!
Ashley BNothing
Merri BGreat experience! Riley was great to work with. Easy transition!
wendi rMade for an easy transaction
THOMAS TThe young man that owns the business and haul dealership in Waseca is a very nice, friendly, helpful. He explained everything and pick up and the process of returning the vehicle. I would recommend this business to others in need of haul services. Thank you for everything.
Darin HPerfect customer service. No complaints or anything I'd change.
Eric BVery clean and knowledgeable on what I needed. Helped me set Bluetooth and answered all of my questions.
mark mWaseca MN owner - was excellent to work with - very helpful!
Donald ZThe Uhaul website and app is difficult and slow. Found it to be the worst part of this interaction.
Dave DWonderful staff. Excellent Service!
Harris WAudio Tronix took good care of us.
James YApp did not want to lock location in when I tried to return it by app.
DRAINE WThe app e penitence was terrible. A 2nd form of ID should be known upfront. Not as I'm sitting in the parking lot trying to pick up the vehicle. Riley at AudioTronix was the best! He has excellent customer service skills and saved us from the app nightmare. I was ready to cancel. Uploading my drivers license took 3 min minimum. I only took one picture but in the end Riley had 10 pictures on his end. I like the concept of 24hr self serve. I'm just glad I arrived early in case technology didn't work.
jennifer hI dropped after hours
Karie R