Customer Reviews for Austell Ideal Furniture
(U-Haul Neighborhood Dealer)

64 reviews

1588 Veterans Memorial Hwy Ste 106   Austell, GA 30168

(678) 905-1586

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat: 11 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(678) 905-1586

1588 Veterans Memorial Hwy Ste 106
Austell, GA 30168

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat: 11 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

TIMOTHY H. 
Rating:
5.0

Very nice people made my move easy

dwayne O. 
Rating:
5.0

Excellent customer service

rob D. 
Rating:
3.0

For some strange reason this location keeps Charging me I'm on hold with customer service right now. I spoke with this location a few days ago when I was double charge and now I've been charge a 3rd time. I wouldn't send a dog to this location.

JACQUELYN D. 
Rating:
1.0

The people told me the 26-ft truck was $20 a day plus mileage I got the truck kept it 3 days now they're trying to charge me $39.95 a day plus gas that I filled put gas back in the truck the same as it was when I picked the truck up now they're trying to charge me $185 to use the truck for 3 days and I put gas in it I'm not paying it I'm sorry the people are wrong they told me two different stories they never emailed me the invoice they'd ever give me one when I left I'm sorry but I don't think I should have to pay that much I should be $20 a day I don't mind paying thank you

chris H. 
Rating:
5.0

Customer did not leave a comment.

Brandon R. 
Rating:
5.0

This location needs more trucks and than I think it would do even better

BRANDON B. 
Rating:
5.0

Customer did not leave a comment.

Lamar C. 
Rating:
5.0

My service was excellent

STANTON E. 
Rating:
5.0

Customer did not leave a comment.

Shaniqua L. 
Rating:
1.0

Customer did not leave a comment.

Kiora B. 
Rating:
5.0

Customer did not leave a comment.

Monique M. 
Rating:
5.0

Customer did not leave a comment.

Ankit J. 
Rating:
5.0

Customer did not leave a comment.

Donald K. 
Rating:
5.0

Everything was great. Thanks

Ishmeal Bilial S. 
Rating:
5.0

This local is only open 6 days a week If a customer needs Sunday service, this is not the best location.

Regina G. 
Rating:
5.0

Customer did not leave a comment.

MARSHAUN B. 
Rating:
4.0

He was very very helpful, and was able to help me and get me going . even at the expense of his own customers for his business. His getting my trailer for me in very quick time and let me get on the road, saved me time..and I have to thank him for that

Nelson S. 
Rating:
5.0

Customer did not leave a comment.

CLAYTON B. 
Rating:
4.0

Customer did not leave a comment.

angela P. 
Rating:
3.0

Customer did not leave a comment.

Tikeyah V. 
Rating:
2.0

Give equipment that is well maintained.

JULIA A. 
Rating:
4.0

Customer did not leave a comment.

DAVID S. 
Rating:
1.0

My truck was due on Sunday before 4pm. I arrived to the turn in location at 12:05pm. The place of business was a, get this, furniture store. Open sign was not illuminated. I called the phone number to the store and a very unprofessional sounding man told me that he'd be to the store in 10 to 15 minutes.

Brittany W. 
Rating:
5.0

Wonderful experience. We will definitely use this location again, should we ever need a Uhaul. Trailer was clean and ready; owner LeMar was great.

NaCole S. 
Rating:
5.0

Everything was good. No complaints.

Omicka W. 
Rating:
4.0

Customer did not leave a comment.

Ruben M. 
Rating:
5.0

Nothing, everything was great.

deidra H. 
Rating:
5.0

Customer did not leave a comment.

Juliet I. 
Rating:
5.0

Customer did not leave a comment.

Soledad K. 
Rating:
1.0

Customer did not leave a comment.

ali O. 
Rating:
3.0

Drop-off without a person present is convenient. Thanks for your phone app.

Fredrick W. 
Rating:
5.0

Excellent customer service. Such a friendly and informative guy. Thank you

Briana W. 
Rating:
5.0

Nothing your doing a wonderful job

Magdaline S. 
Rating:
5.0

Customer did not leave a comment.

Tiara W. 
Rating:
5.0

Customer did not leave a comment.

Shirley B. 
Rating:
3.0

Customer did not leave a comment.

Miles H. 
Rating:
4.0

Thank you Lamar. You were a blessing in a short notice situation. Merry Christmas and a prosperous New Year.

crystal B. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY S. 
Rating:
3.0

Customer did not leave a comment.

michael B. 
Rating:
5.0

Nothing...very clean and friendly place!

Judy I. 
Rating:
5.0

Good guy.

AKEEM A. 
Rating:
2.0

Customer did not leave a comment.

Grace R. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY S. 
Rating:
5.0

Customer did not leave a comment.

princess S. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Tammi S. 
Rating:
5.0

Great customer service. Good people

AKEEM A. 
Rating:
5.0

Customer did not leave a comment.

Lamar C. 
Rating:
5.0

Customer did not leave a comment.

Melonie M. 
Rating:
5.0

Customer did not leave a comment.

bria M. 
Rating:
5.0

Customer did not leave a comment.

LeeClois B. 
Rating:
5.0

Nice guy!!!!

AKEEM A. 
Rating:
5.0

There's nothing to improve. The service was excellent, truck was new and clean, and quick. from door truck 15 min. and i was on my way.

roberts W. 
Rating:
5.0

Good guy. great customer service

AKEEM A. 
Rating:
5.0

GREAT CUSTOMER SERVICE

AKEEM A. 
Rating:
5.0

Very close-by, clean, quick/efficient personnel.

ann C. 
Rating:
5.0

Customer did not leave a comment.

nicholas C. 
Rating:
5.0

Customer did not leave a comment.

Roberta Lynne D. 
Rating:
5.0

Great service and outstanding customer service.

dywana F. 
Rating:
3.0

When I returned the truck the owner accused me of not putting fuel in the truck. I told him yes I did. I stated I put the exact amount he told me half a tank. Well he stated “NO” I told you a full tank. I said no you said half I have it right here in the email. I should him but he said I don't want that I need to see my computer. I said that's fine but you sent me the email because you didn't have any ink. So either way this is the same and it's binding. Plus when you walk me to the truck you stated the same thing and my friend verified he heard the same exact thing. Neither to say when he reviewed his computer again he saw I was correct but I didn't like his attitude. He found it but no apology or anything just I got it and you were supposed to put a half tank. Thank you come back to see us again.

Demetra N. 
Rating:
5.0

Customer did not leave a comment.

AKEEM A. 
Rating:
5.0

Customer did not leave a comment.

AKEEM A. 
Rating:
3.0

Never got to look over truck for any damages. Should have

Tom B. 
No reviews have been submitted for this location.

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