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JULIE M
Customer Reviews for Auto 1 Detailing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The person we worked with was friendly and excellent to work with. I would very happily rent from this location again.
BRENT SThe drop off location was not a lot and difficult to back into. It was not what I expected a U-Haul location to look or be like.
JAMES BThe gentleman who checked me in/out was so incredibly efficient, friendly, and professional. I felt very safe and comfortable during our interactions and that is incredibly important to me as a woman. I could not recommend this location more.
ALISSA MGreat customer service and very knowledgeable.
Meria BJames was fantastic. He was responsive and communicative, going out of his way to help.
Samuel PDefinitely recommending! I was deleting emails and I saved this one so that I could write the survey
ANDREW CGreat service, fast and friendly.
DEMETRIUS DGas and friendly.
PAUL HWonderful service, thank you!
Elizabeth BVery kind and helpful!
STEPHANIE TThe entire process from rental to checkin was very easy. The manager was very accommodating…! We will use them again…
TERRY CBest UHaul experience ever! Will def utilize this location again!
RALPH GEverything was great.
CATHERINE MCustomer service was great. Experience was great. Quick and easy.
Felicia GThe owner was very nice and professional! He explained everything and did a walkthrough with me.
CRYSTAL CThis is our second experience with this U-Haul facility. Both times, they went above and beyond.
JULIE IJames is very friendly and seems like a great person. I really enjoyed meeting him. He was straightforward, efficient, and friendly.
PHILLIP TAbsolutely nothing. The customer service was professional and made my move go smoothly. I can’t recommend this place enough!
cynthia sThe manager was friendly and helpful, and the truck was in good condition. I had no issues helping my son complete his move.
ELLEN PHe made it easy.
Danelle SAlways very generous!
SANTANA DUsed before, will use again
JAMES BJames is truly amazing! I don’t go anywhere else!
Alfred BGood local place to pick up and drop off. The service man was nice but seemed to have alot of things going on, and I sort of felt bad interrupting him. But, he did help me and did a great job doing that. He was kind and knew his UHaul stuff! I would rent from him again. The equipment was clean and in great condition. Nice safe place. Easy access.
Caroline CJames was extremely helpful!! Would Highly recommend this location.
CHRISTINA SYes
CRaig HSomeone came out from inside and said "I was expecting you, I'll take the keys" and asked me a few quick questions about it and it was good to go. Simple and easy drop off.
TAYLOR CMr. Harris was down to earth and professional. Truck was well maintained.
Pamela JThe person we dealt with was incredible!!
Cory SNothing at all the guy was a complete gentleman and very informative I will return as a customer to auto one detailing.
Ashley AGood communicator and hard working individual.
Morris SCall the evening before before 5:00 like you said you were going to do.
Jack LThe gentleman that I dealt with was absolutely wonderful. He had a great sense of humor, and helped me out with all the forms.
Peggy BExcellent Service
Jeremy CDifficult to find, congested parking area, attendant left the property. I checked out thru the app instead and dropped the keys. I hope everything turns out ok, no assurance of that, though.
chad pThe owner of the business was extremely helpful and courteous. We would definitely use this location again and recommend it to others.
David WBest U-Haul experience ever
MARGARET RThey were helpful, friendly and knowledgeable.. I’d rent from them again.
Precious BThe gentleman who runs this business is terrific. This was my third time renting a truck from him. You really could not ask for a better person to deal with. Will definitely be back when I need a vehicle.
Scott MI truly had the best experience. I’ve never worked with someone so kind and willing to help.
William EThere was no one at the location when we went to drop the cargo trailer off. We called the 800 number for UHaul and was told to leave it at Auto 1 Detailing and take pictures showing that we left it and that it was dropped off in good condition (the way we picked it up).
Linda LPerson at Auto 1 Detailing is awesome!!
Robert CNothing to improve, super excellent service
LYNNE BCustomer service was absolutely fantastic. The owner even helped me adjust my mirrors and made sure I was comfortable driving the truck.
ashley sInside of the cab hadn’t been cleaned. Lots of dirt/mud on the floor. Also both doors to the cab were very hard to close all the way - really have to slam them. Check-out and check-in was very quick and easy.
John SThe gentleman that helped us was very polite and helpful. He explained everything in detail and answered any questions we had.
nick mThe associate who called me before my appointment was direct, professional, and helpful.
Jonathan PJames is always a pleasure to work with. Thank you, James!
Jessica WJames is exceptional. Goes out of his way to help. ⭐️⭐️⭐️⭐️⭐️
MACEL CHad truck running and ready exactly on time. Super nice guy. Highly appreciated and recommended.
Travis SVery good experience. Customer service was above and beyond excellent.
Cristian MFast and friendly service
tom rAlready made recommendations to friends and family!! Best service I have experienced in a long time! Thank you for great service! Good truck, great service and you have a loyal follower! Thanks for the supreme service to an industry member or the industry!!! Keep up the GREAT service!!
Randy WThe truck I was driving had some steering issues.
tammy a