Customer Reviews for Auto 1 Detailing
(U-Haul Neighborhood Dealer)

618 reviews

4020 E 137th Ter   Grandview, MO 64030

(816) 942-8157

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(816) 942-8157

4020 E 137th Ter
Grandview, MO 64030

Services at this Location:

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

JERENIA O 
Rating:
4.0

The gentleman who checked me in/out was so incredibly efficient, friendly, and professional. I felt very safe and comfortable during our interactions and that is incredibly important to me as a woman. I could not recommend this location more.

ALISSA M 
Rating:
5.0

Customer did not leave a comment.

Mark T 
Rating:
5.0

Customer did not leave a comment.

John J 
Rating:
5.0

Great customer service and very knowledgeable.

Meria B 
Rating:
5.0

James was fantastic. He was responsive and communicative, going out of his way to help.

Samuel P 
Rating:
5.0

Customer did not leave a comment.

AARON H 
Rating:
5.0

Definitely recommending! I was deleting emails and I saved this one so that I could write the survey

ANDREW C 
Rating:
5.0

Customer did not leave a comment.

KEATON E 
Rating:
5.0

Great service, fast and friendly.

DEMETRIUS D 
Rating:
5.0

Gas and friendly.

PAUL H 
Rating:
5.0

Wonderful service, thank you!

Elizabeth B 
Rating:
5.0

Customer did not leave a comment.

Nicholas S 
Rating:
1.0

Customer did not leave a comment.

nikhil d 
Rating:
5.0

Customer did not leave a comment.

Courtney M 
Rating:
5.0

Very kind and helpful!

STEPHANIE T 
Rating:
5.0

Customer did not leave a comment.

LARRY D 
Rating:
5.0

The entire process from rental to checkin was very easy. The manager was very accommodating…! We will use them again…

TERRY C 
Rating:
5.0

Best UHaul experience ever! Will def utilize this location again!

RALPH G 
Rating:
5.0

Customer did not leave a comment.

Derek H 
Rating:
4.0

Everything was great.

CATHERINE M 
Rating:
5.0

Customer service was great. Experience was great. Quick and easy.

Felicia G 
Rating:
5.0

Customer did not leave a comment.

PAUL H 
Rating:
5.0

The owner was very nice and professional! He explained everything and did a walkthrough with me.

CRYSTAL C 
Rating:
5.0

This is our second experience with this U-Haul facility. Both times, they went above and beyond.

JULIE I 
Rating:
5.0

Customer did not leave a comment.

dylan m 
Rating:
5.0

Customer did not leave a comment.

DOROTHEA B 
Rating:
5.0

James is very friendly and seems like a great person. I really enjoyed meeting him. He was straightforward, efficient, and friendly.

PHILLIP T 
Rating:
5.0

Absolutely nothing. The customer service was professional and made my move go smoothly. I can’t recommend this place enough!

cynthia s 
Rating:
5.0

The manager was friendly and helpful, and the truck was in good condition. I had no issues helping my son complete his move.

ELLEN P 
Rating:
5.0

He made it easy.

Danelle S 
Rating:
5.0

Always very generous!

SANTANA D 
Rating:
4.0

Customer did not leave a comment.

RICHARD M 
Rating:
4.0

Customer did not leave a comment.

RICHARD M 
Rating:
5.0

Used before, will use again

JAMES B 
Rating:
3.0

Customer did not leave a comment.

Stephanie S 
Rating:
5.0

Customer did not leave a comment.

Kareen K 
Rating:
5.0

Customer did not leave a comment.

pam k 
Rating:
5.0

Customer did not leave a comment.

JOYCE L 
Rating:
5.0

James is truly amazing! I don’t go anywhere else!

Alfred B 
Rating:
3.0

Good local place to pick up and drop off. The service man was nice but seemed to have alot of things going on, and I sort of felt bad interrupting him. But, he did help me and did a great job doing that. He was kind and knew his UHaul stuff! I would rent from him again. The equipment was clean and in great condition. Nice safe place. Easy access.

Caroline C 
Rating:
5.0

James was extremely helpful!! Would Highly recommend this location.

CHRISTINA S 
Rating:
5.0

Customer did not leave a comment.

Anthony H 
Rating:
5.0

Customer did not leave a comment.

Alex R 
Rating:
5.0

Yes

CRaig H 
Rating:
5.0

Someone came out from inside and said "I was expecting you, I'll take the keys" and asked me a few quick questions about it and it was good to go. Simple and easy drop off.

TAYLOR C 
Rating:
4.0

Mr. Harris was down to earth and professional. Truck was well maintained.

Pamela J 
Rating:
5.0

Customer did not leave a comment.

Leisa H 
Rating:
5.0

Customer did not leave a comment.

Tanner M 
Rating:
5.0

Customer did not leave a comment.

Jonathan H 
Rating:
4.0

Customer did not leave a comment.

GARRY B 
Rating:
5.0

Customer did not leave a comment.

ALYSSA N 
Rating:
5.0

Customer did not leave a comment.

Barbara B 
Rating:
5.0

Customer did not leave a comment.

David M 
Rating:
5.0

The person we dealt with was incredible!!

Cory S 
Rating:
5.0

Nothing at all the guy was a complete gentleman and very informative I will return as a customer to auto one detailing.

Ashley A 
Rating:
4.0

Good communicator and hard working individual.

Morris S 
Rating:
5.0

Call the evening before before 5:00 like you said you were going to do.

Jack L 
Rating:
5.0

The gentleman that I dealt with was absolutely wonderful. He had a great sense of humor, and helped me out with all the forms.

Peggy B 
Rating:
5.0

Excellent Service

Jeremy C 
Rating:
3.0

Customer did not leave a comment.

Greg A 
Rating:
5.0

Customer did not leave a comment.

Bill M 
Rating:
3.0

Difficult to find, congested parking area, attendant left the property. I checked out thru the app instead and dropped the keys. I hope everything turns out ok, no assurance of that, though.

chad p 
Rating:
5.0

The owner of the business was extremely helpful and courteous. We would definitely use this location again and recommend it to others.

David W 
Rating:
5.0

Customer did not leave a comment.

EDWARD M 
Rating:
5.0

Best U-Haul experience ever

MARGARET R 
Rating:
4.0

Customer did not leave a comment.

Mary W 
Rating:
5.0

They were helpful, friendly and knowledgeable.. I’d rent from them again.

Precious B 
Rating:
5.0

The gentleman who runs this business is terrific. This was my third time renting a truck from him. You really could not ask for a better person to deal with. Will definitely be back when I need a vehicle.

Scott M 
Rating:
5.0

Customer did not leave a comment.

CHRIS S 
Rating:
5.0

Customer did not leave a comment.

CARLEEN e 
Rating:
5.0

I truly had the best experience. I’ve never worked with someone so kind and willing to help.

William E 
Rating:
5.0

Customer did not leave a comment.

TOM B 
Rating:
5.0

Customer did not leave a comment.

Sarah D 
Rating:
3.0

Customer did not leave a comment.

Mario D 
Rating:
5.0

Customer did not leave a comment.

Christine J 
Rating:
4.0

Customer did not leave a comment.

Candy D 
Rating:
3.0

Customer did not leave a comment.

Ray S 
Rating:
1.0

There was no one at the location when we went to drop the cargo trailer off. We called the 800 number for UHaul and was told to leave it at Auto 1 Detailing and take pictures showing that we left it and that it was dropped off in good condition (the way we picked it up).

Linda L 
Rating:
5.0

Person at Auto 1 Detailing is awesome!!

Robert C 
Rating:
5.0

Customer did not leave a comment.

James C 
Rating:
5.0

Nothing to improve, super excellent service

LYNNE B 
Rating:
5.0

Customer did not leave a comment.

Makayla L 
Rating:
5.0

Customer did not leave a comment.

John B 
Rating:
5.0

Customer service was absolutely fantastic. The owner even helped me adjust my mirrors and made sure I was comfortable driving the truck.

ashley s 
Rating:
5.0

Inside of the cab hadn’t been cleaned. Lots of dirt/mud on the floor. Also both doors to the cab were very hard to close all the way - really have to slam them. Check-out and check-in was very quick and easy.

John S 
Rating:
4.0

The gentleman that helped us was very polite and helpful. He explained everything in detail and answered any questions we had.

nick m 
Rating:
4.0

The associate who called me before my appointment was direct, professional, and helpful.

Jonathan P 
Rating:
4.0

Customer did not leave a comment.

Alvino C 
Rating:
5.0

James is always a pleasure to work with. Thank you, James!

Jessica W 
Rating:
5.0

James is exceptional. Goes out of his way to help. ⭐️⭐️⭐️⭐️⭐️

MACEL C 
Rating:
5.0

Had truck running and ready exactly on time. Super nice guy. Highly appreciated and recommended.

Travis S 
Rating:
5.0

Very good experience. Customer service was above and beyond excellent.

Cristian M 
Rating:
4.0

Fast and friendly service

tom r 
Rating:
5.0

Already made recommendations to friends and family!! Best service I have experienced in a long time! Thank you for great service! Good truck, great service and you have a loyal follower! Thanks for the supreme service to an industry member or the industry!!! Keep up the GREAT service!!

Randy W 
Rating:
5.0

The truck I was driving had some steering issues.

tammy a 
Rating:
4.0

Customer did not leave a comment.

Jeff M 
Rating:
5.0

James was great.

Akeea W 
Rating:
5.0

Customer did not leave a comment.

Syria B 
Rating:
5.0

Customer did not leave a comment.

Cindy A 
No reviews have been submitted for this location.
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