Customer did not leave a comment.Sylvie A.
Customer Reviews for Auto Aid
(U-Haul Neighborhood Dealer)
Sylvania, GA 30467
(@ Hwy 73 & 301)
Services at this Location:
- Mon-Fri: 8 am - 5:30 pm
- Sat-Sun: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Al R.
Customer did not leave a comment.Melvin E.
Customer did not leave a comment.Melvin E.
The location for drop off was fine. Great place & great people at Auto Aid. The person that contacted me with instructions on drop off however lacks basic customer service.margie W.
Lisa in Ocala FL helped us make our reservations & Sylvania employees were great!!Rebecca S.
Windshield was dirty inside, cargo bed not swept out. Drop off online did not send or give me a receipt.Butler P.
Customer did not leave a comment.Ovid K.
Customer did not leave a comment.BRIAN L.
Customer did not leave a comment.Gary L.
Second time dropping off at this location, these people were greatBARBARA V.
Customer did not leave a comment.Barbara V.
Customer did not leave a comment.Ralph M.
They were so helpful, patient, and informative. I highly recommend!Christy G.
Customer did not leave a comment.Roxanne B.
Customer did not leave a comment.John S.
Paige Knight was the best uhaul rep! Very friendly, respectful with the most beautiful smile that lights up the room and makes you feel welcome.Maria B.
Exceptional personal service. Very helpful. Offered more help than required.ELZE K.
Customer did not leave a comment.Jackie W.
Customer did not leave a comment.EVELYN H.
Customer did not leave a comment.GARY M.
Customer did not leave a comment.JAMES C.
You need to offer larger pull behind trailers, about 5/6 ft taller. we could not even stand the mattress up inside the trailer. we had to put it in the back of our pickup truck. If the weather had turned bad, we would have been in trouble with a ruined expensive mattress.ELOUISE W.
Great Job! May ABBA, ×™×”×•×”, Bless You Much! HalleluYAH! Praise / Alabanza â€Ž, ð¤‰ð¤„ð¤…ð¤„ ,×™×”×•×”,Yehovah Rapha John C. Lea Isaiah 11 Jeremiah 23 Revelation 12 Matthew 24 Revelation 21 & 22John L.
Customer did not leave a comment.GEORGE W.
Customer did not leave a comment.james C.
Everything was uncomplicated and well explained. Thank you.William G.
Customer did not leave a comment.CHARLES B.
Customer did not leave a comment.Jessell C.
I don't see where any improvements are necessarywillie W.
Customer did not leave a comment.lisa C.
Nothing the staff was excellent, I can't remember the lady's name but she is wonderful and has a great personality!!!Shymeka H.
Some of the nicest people you will ever meet.JULIE C.
Customer did not leave a comment.Peter M.
Customer did not leave a comment.MARK T.
Customer did not leave a comment.joy L.
Customer did not leave a comment.Agnes S.
Had a flat tire on the trip which took over 4 hrs to get back on the road dealing with getting a service providerHarold S.
Don't promise me a pick up at the place I chose then have my pick up 25 miles away!!!Melissa W.
Great service!DON T.
Statesboro GA Location: Hooked up 1st car dolly that had a burned out tail lamp. Hooked up second car dolly and loaded my car on to dolly. The dolly was too narrow for my car and correct dolly was not available at the Statesboro location. Had scheduled pickup 2 weeks in advance. Traveled 35 mile to another location that had the correct dolly. Process took an additional 3.5 hours of my day and family member had to follow me in my car to the second location that had the correct dolly. 2nd Location, Auto Aide Sylvania GA: had correct equipment that was in great condition They were very helpful and professional.phillip P.
Customer did not leave a comment.devone L.
The mileage rate is too high!!!joe B.
Customer did not leave a comment.JOEL P.
The compatibility tool for the tow dolly is inaccurate. If I had put my vehicle all the way on the tow dolly it would have torn my front fender off trying to get it off. The staff at this location were wonderful and stayed late on a Friday afternoon to help refund the cost of the tow dolly and find a auto trailer to pick up the next day insteadKrystle W.
This location was perfect and very helpful! Thank you so much. Will definitely return in time of need.CHASE W.
No suggestions. Excellent customer service.Bob K.
Customer did not leave a comment.John L.
Customer did not leave a comment.VAN L.
Meg is always friendly and eager to assist clients with their needs. Uhaul items are well taken care of and organized.Bridget S.
The people were sweet but screwed up my reservation for returning vehicle.Sherri W.
Customer did not leave a comment.Teleana S.
Customer did not leave a comment.Jillissa J.
The uhual was dirty when i got it as i have pictures i took with it being dirty an the date i got it an time . other then that it drove well an was pretty good on gas.barbara G.
Continue to do what you do.Gloria M.
Customer did not leave a comment.beverly N.
Customer did not leave a comment.Christopher J.
Customer did not leave a comment.Marshall H.
Your online check in is comber some. So much quicker to check back in during business hours.James L.
They are always very friendly and helpful at Auto Aid.John H.
We had to use this location after our *RESERVED* U-Haul in Newington, GA was unavailable. Our U-Haul rep told us there were NO trucks at all in our area. Fortunately, we decided to check somewhere ourselves. These people were way more helpful that the actual U-Haul company.Jessica K.
Customer did not leave a comment.Patty E.
This location was very helpful, even reprinted the receipts from the pick up for me.John H.
Customer did not leave a comment.Dawquae R.
Customer did not leave a comment.Jessica C.
Customer did not leave a comment.tammy P.
Customer did not leave a comment.JETHAR R.
Nobody was available for our drop off. But, thats ok because it was a Sunday. We self drop off'd online. Everything went smooth.Jason H.
Customer did not leave a comment.Mark K.
Very helpful and courteous.Thomas R.
Customer did not leave a comment.Ed O.
Customer did not leave a comment.Loretta M.
Customer did not leave a comment.christine H.
Customer did not leave a comment.SUSAN B.
Customer did not leave a comment.Ed T.
Customer did not leave a comment.Traci B.
Amazing customer service. Meg is the bomb!!Julie C.
This U-Haul location has been the best I have ever worked with. They ensure that your order is correct and ask questions to ensure you have everything you need.John H.
Customer did not leave a comment.Charles B.
Customer did not leave a comment.Brian G.
Customer did not leave a comment.Steve D.
Nothing she was very polite check in was quicklaura S.
Customer did not leave a comment.VICTOR A.
The woman at the desk was very helpful and pleasant. She explained everything to me well and was quite friendly.Sarah W.
Customer did not leave a comment.Trudy S.
Nothing for this location- excellent service. However, was frustrating with several places in my hometown and a reservation one month in advance within my hometown I had to travel 30 minutes to another town to get the truck.Bobby C.
Meg was awesome. I really appreciated her courtesy and bubbly personality!David B.
Customer did not leave a comment.Charles B.
Friendly and quick. They knew the products and were very helpful in making sure you were set to go.Chris K.
Customer did not leave a comment.Shiquita P.
No one was there but I had talk to her earlier and she was wonderful.Ralph H.
Customer did not leave a comment.John H.
Nothing at this time.DANA S.
Customer did not leave a comment.Doyle D.
Customer did not leave a comment.Timothy C.
Customer did not leave a comment.Charles H.
I had talked to him the day before I rented they said drop it off on Saturday I pick it up on a Saturday and Guyton they weren't going to be there when I dropped it off they said they would check it in on Monday morning they did not I got a call Tuesday morning from U-Haul main office I guess and they said they're charging me an extra day because it was not checked in but I had drop it off pick it up at 8:15 8:30 in the morning drop it off at 3:30 in the afternoon so obviously they did not check it in until Tuesday morning it would be nice if they did what they said they were going to and do it first thing Monday morning instead of me having to spend 14 minutes on hold just to get ahold of somebody in customer service!!richard S.