These uHauls should be checked physically, at least once/week. I had issues from the time I got to the lot. I thought the key box would be in front of Auto Aid, I was wrong-it was when you pulled in the driveway (this should have been more specific). I had to use the app, in which that gave me issues on some parts. I then finally got to the UHaul and went to leave and it wouldn't go over 40, the engine sounded like it was gonna come out the vehicle, warning lights were on the dash, and so now I'm mad. I then find out the dolly I rented wasn't even in the uHaul. I ended up calling service. With that said, Customer Service was great. I was refunded my money for the dolly. And, service did come out and fix the uHaul to where it ran correctly, no issues.
Marissa B
Auto Aid
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sylvania, GA 30467
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Charlie PDrop off after hours was unclear. Phone number was provided, but no direction when called.
JAMES MGreat service and location. After hours pickup but the process was smooth. The ease of picking up the truck was based on this locations truck parking and box location. I will use this location again if I ever need another UHaul vehicle.
CHRISTOPHER CI advise everyone not to use Auto Aid they charged my account over $1000 for a gallon of gas i will NEVER EVER USE U-HAUL SERVICES AGAIN!
Breshunda G