Great people at this location. Fast and friendly service. Have used another location in my area before and this was far superior.
RHYS H
Customer Reviews for Auto Mex
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Difficult to get in to and out of. Truck was parked in a muddy water filled section of the parking lot.
Makinzie AGive more detailed information when dropping off after hours - gates locked and had to call to find out where truck was to be put
CHRISTI MThis was terrible. They told me I could tow my car using the 2 wheel tow dolly and it ruined the car.
KONNER CSuper friendly staff. Easy to pull in and have them hook everything up. Great people to do business with…. And they speak English and Spanish.
Jerry EGreat help. People were curtious and professional.
FREDDIE LEverything was great
tommy fReserved truck for 9am. Got there at 9:30 and the gate was locked. Came back at 10 and it was open. Inconvenient.
SUSAN KMore gad for travel
Linda NNothing to complain about these particular stores but the whole uhaul experience was terrible. Set me up at a store that was not open that day I needed to pick up. Once arrived I couldn’t get my truck keys then had to spend an hour and a half on the phone with customer service to find a location with the size truck I needed. Completely ruined my schedule.
JAIDAN GThe gate was not open when I drove by the first time. The location is located off of the highway so I had to drive up a miles and come back down
VANITA JClean the truck (piece of cake left in the truck with a spoon and face masks) and not be an hour and a half late to give me a key (after I requested self pickup) and forget to give me my dolly. Had to use my own personal vehicle and gas to go pick up a dolly from another U-Haul location.
Miranda GThey update my rental equipment without charging me extra fees. Thanks.
majed sNeeds to be more personal.
michael bHad to wait over 20 minutes for someone to bring the key after I had rented the truck . And I had to wait 40 minutes after opening time for someone to show up so I could return it . The hours said 10 but someone show up until 10:40.
ESMERALDA AThey were friendly, helpful and even backed the trailer for me when I struggled with it.
Zane BVehicle was ready when picking up, took an extra 30 minutes. It was also way too expensive for $90 and only driving 6 miles total.
KENNETH L