Low air on tire, no gas when picked up, only drove it about 15 km and ended up hiring movers
Aileen S
Customer Reviews for Tower Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Forgot to mention a deficiency in the return app. The van’s gas cap is in 2 pieces when you unscrew the black lid there’s a second white piece underneath that unscrews separately.
Lloyd GHe was not present at the time when we arrived. And had to move a bunch of stuff to get the U Haul out too so it all took longer than expected. The cab of the U Haul was also filthy gross that we had to clean it when we arrived to our house. Thought it was all unprofessional.
Jeff RWe had a very disappointing experience with this location. We only used the truck for 5 hours, yet we were charged for 2 full days. This is completely unfair and these GUYS ARE SCAMMERS. Additionally, the staff here are known for unprofessional automotive repairs — I strongly recommend avoiding any vehicle service or rental from this place. U-Haul should really reconsider working with such unprofessional partners. I believe the person we dealt with was named Mohamed or Abdul — I’ll confirm and update.
Sithijaya UExcellent experience and service 👏
ASIF K