Customer did not leave a comment.Sean K.
Customer Reviews for Automax
(U-Haul Neighborhood Dealer)
Smiths Station, AL 36877
Services at this Location:
- Mon-Fri: 10 am - 6 pm
- Sat: 10 am - 1 pm
- Sun: Closed
Special Operating Hours
- 9/22/2021 - 9/30/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pickup using smart phone is a disaster. Hold time for assistance is ridiculous. Same was true for drop off. Website needs lots of work.Ronnie H.
Well I told the lady how much stuff I had and she referred a 15ft. But it ended up being to small. Which made everyone helping angry the whole timeMICAH P.
Customer did not leave a comment.William B.
Customer did not leave a comment.MONICA C.
Remove political signs from in front of an Uhaul authorised dealer or location. The location had Trump signs all over, I'll never recommend to anyone.DEAUNT M.
Gregg was awesome and easy to work with for my rental!James C.
Customer service was outstanding. Everyone was extremely helpful and attentive.Mary W.
Customer did not leave a comment.Steven U.
Service was great!! The rental was explained to us in detail, customer service was great, thanks to Mr. Greg Kikjadon W.
We ordered a truck from Auburn al and was sent 30 away to Smith Ststion al. We had to wait for about 30 minutes for Greg to get there. Then the signal was not good and it took us at least another 30 minutes for paperwork. The air did not work in vehicle. We drove 4 hours with no air. We didn't even have the vehicle 24 hours before we retuned the vehicle. I received an email stating being charged 9.00 for over miles! I want 9.00 and and day of rental reimbursed. Very displeased with whole process!Terry U.