Customer Reviews for Automile Car Wash & Detailing
(U-Haul Neighborhood Dealer)

407 reviews

5506 37A Ave   Wetaskiwin, AB T9A2P7

(780) 352-2058

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 10 am - 4 pm

Services at this Location:

Contact Us

(780) 352-2058

5506 37A Ave
Wetaskiwin, AB T9A2P7

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 10 am - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

This dealer never asks if you want the insurance always just charges you. I've rented here before and I wasn't given the option

Donna M. 
Rating:
2.0

Give a choices to the customer specifically the first timer. If they want one way or just town. It is way too expensive. I told them that I am going to move in Red Deer, they should recommend the one way, they ask me to return it to Wetaskiwin.

Pablito P. 
Rating:
5.0

A very nice man pulled in as I was dropping off the equipment and ensured that I was parked in the correct spot. He obviously keeps a good eye on the location because he drove over after hours to make sure all was well. Glad to have met him even for a brief moment

Joel R. 
Rating:
5.0

Friendly and great service!

Leanne R. 
Rating:
4.0

I told the attendant about the truck and he said he made notes. Big deal.

William K. 
Rating:
5.0

Was by far the cleanest and easiest rental we have had. Will use this location for any rentals going forward

Travis D. 
Rating:
5.0

It was a great experience, and the owner went out of his way to make sure I was on the road safely. He even let me use his tools to switch over to the correct ball size.

bruce G. 
Rating:
5.0

Customer did not leave a comment.

Klaus F. 
Rating:
3.0

Selected the 24/7 pickup so I could start moving early, arrived at 8:30, followed the instructions online and it said I had selected the in person pick up and had to come back at 10:00.

Jesse C. 
Rating:
2.0

My return location was in peace river Alberta Canada The unit was still on my truck when my credit card was charged 455$ for returning to Nashville ?! Not too sure what's up. Someone must have inputted a wrong number in Nashville. Trailer was dropped off at appropriate place on Canada. It now it's Sunday and the charge to my card is not remedied. Have to call again tomorrow ?! Not great experience.

Bradley D. 
Rating:
5.0

We were extremely happy with the service we received from the Automile Carwash in Wetaskiwin!

Jason K. 
Rating:
5.0

Customer did not leave a comment.

Taylor I. 
Rating:
5.0

Customer did not leave a comment.

Harry C. 
Rating:
5.0

The owners are great!

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Thomas N. 
Rating:
4.0

Customer did not leave a comment.

Kayla G. 
Rating:
5.0

Customer did not leave a comment.

Ellis W. 
Rating:
5.0

Customer did not leave a comment.

Ellis W. 
Rating:
4.0

Although the equipment hadn't been cleaned and inspected prior to me picking it, the owner was polite and service oriented.

Randolph J. 
Rating:
5.0

Customer did not leave a comment.

katrina emmy N. 
Rating:
5.0

Very nice Manager in Wetaskiwin came out and did the inspection instead on doing it online with IPhone Thanks again

Michael A. 
Rating:
5.0

Manny was very helpful, accommodating and polite. I don't think I will use another location even if it was 30 miles away.

Gregory C. 
Rating:
3.0

I was quoted a price of all in and that price was not honoured. Causing financial difficulties for me

Annette H. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
4.0

The problem isn't your pick up and drop off locations. The problem is the mean call center. After a call on Friday saying their was no equipment at my first location and I would have to pick the equipment up from a location 80kms way (one way) there was other solution take it or leave. I will think twice before booking again

Robin H. 
Rating:
5.0

Very Friendly Good service Very Helpful

marty M. 
Rating:
5.0

Everything was well handled and service was quick.

David A. 
Rating:
4.0

Your app did not work to return the truck

Darren G. 
Rating:
4.0

Manny is always nice and friendly. Very nice to deal with.

Cheryl L. 
Rating:
4.0

Customer did not leave a comment.

gordon ray C. 
Rating:
5.0

Customer did not leave a comment.

Sara J. 
Rating:
3.0

Wetaskiwin is a small market and while in my case, the preferred equipment was available, I'm sure others have been dissapointed by shortages of preferred inventory.

Dale D. 
Rating:
5.0

Customer did not leave a comment.

Leo O. 
Rating:
5.0

Customer did not leave a comment.

JAMES D. 
Rating:
5.0

Manny was very awesome to deal with. Highly recommended this U-Haul!

Brenda J. 
Rating:
2.0

He charged me the insurance with out asking as I booked it with out as it was covered under my insurance. When I saw it it was when i was dropping it off. He refunded it back to me but was still very unimpressed with the whole situation. I have ran uhaul before in this location and i know this is the second set of people running it since i ran it.

Danielle V. 
Rating:
5.0

Customer did not leave a comment.

Rich W. 
Rating:
4.0

Customer did not leave a comment.

Kevin L. 
Rating:
3.0

Make sure what they reserve is what they are going to get. I reserved a 26 footer and only got a 10 foot truck. Even though I got a discount it was extremely inconvenient moving as we had to make 6 trips for the move.

Mohamad H. 
Rating:
1.0

Customer did not leave a comment.

Raquel M. 
Rating:
5.0

Customer did not leave a comment.

Kevin L. 
Rating:
5.0

Always a pleasure renting U-Haul from this location. Always find a solution to my needs.

Todd S. 
Rating:
5.0

The quality of the trailer was poor although only in using it would you discover such. There was a leak along the top edge of the unit. My son repaired it with gorilla tape. The worst thing about this trailer was the spring loaded door which rolled up with such force that the catch caught behind the top lip and had to be extracted with a small crow bar. My son pinched his knuckle in the process. The door was so difficult that it wouldn't hold at any position between totally open or closed, important in this case because a tall item couldn't be adjusted. Further there was not handle to push down at the bottom to facilitate the locking of it. It was extremely difficult to close without large strong hands. I deserve a credit for the inconvenience. This has nothing to do with locations or service. It has to do with equipment.

Jane K. 
Rating:
5.0

Excellent customer service. Very friendly.

Debra H. 
Rating:
5.0

Fast and friendly service. The truck was clean and ready to go.

Brian G. 
Rating:
4.0

Management was nice, keep up the good work.

Philip N. 
Rating:
3.0

I for sure wouldn't call it inviting but the location was serviceable instructions for drop off were confusing -- said I had to secure the rented dolly with a padlock that I didn't have / wasn't given, so, obviously I couldn't do that and didn't.

Nathan W. 
Rating:
3.0

Well everything was good until I returned the unit cause I never received my refund of the rental

Curtis L. 
Rating:
1.0

There was a mechanical issue in the equipment was broke down (tie rods) so I wait on high way a bout 5 hours until the tow truck came So paid for the handymen (4 people) Your service is very un useful and waiting to compensate me E mail ebnhamid@hotmai.com Cell phone 7802377246

Sonny G. 
Rating:
4.0

The paper work was slow but once that was done, I had no difficulty.

john B. 
Rating:
5.0

Customer did not leave a comment.

Grant C. 
Rating:
4.0

Need a better way to handle the attachment and detachment of the trailer. There was no crank to lift it up and had to be manually lifted by my husband. The clerk did not do this. And he hurt his back doing this. What if someone did not have the ability to do this? What would they do? Not right. Otherwise the service and equipment was good.

Laurel B. 
Rating:
5.0

Customer did not leave a comment.

Kelsie M. 
Rating:
5.0

Great service

Jamie J. 
Rating:
5.0

Customer did not leave a comment.

Blaine T. 
Rating:
5.0

Great service! Friendly and helpful.

Michael B. 
Rating:
4.0

the truck was in ok condition, but the windshield was dirty and I got stuck in an alley because the back tires were pretty worn for packed snow and ice conditons

Kenneth C. 
Rating:
4.0

Wish some where was open in camrose on the Sunday where I actually needed the equipment.

Michael H. 
Rating:
4.0

Excellent customer service.

linda M. 
Rating:
3.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Customer did not leave a comment.

dean S. 
Rating:
5.0

Customer did not leave a comment.

Wanda H. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
1.0

Quote was for 155km. I ended up putting on 196km. The cost almost doubled from the quote. Completely absurd. I will never use uhaul again.

Maria T. 
Rating:
5.0

Customer did not leave a comment.

Christine K. 
Rating:
4.0

Customer did not leave a comment.

Richard G. 
Rating:
4.0

Customer did not leave a comment.

Richard G. 
Rating:
4.0

Customer did not leave a comment.

Kevin L. 
Rating:
5.0

Customer did not leave a comment.

debbie C. 
Rating:
4.0

Friendly, informative staff and very large, uncluttered site.

Dale D. 
Rating:
5.0

Customer did not leave a comment.

dean S. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
1.0

booked a 15 ft truck he gave me a 12 ft truck had to make an extra trip I am not pleased expect a refund don mari

don M. 
Rating:
4.0

Owner is a great person, very helpful and polite. I go there exclusively to use the car wash he also runs and I never see him not smiling, which is very refreshing. The uhaul trucks themselves were good and clean but as a mechanically inclined person, I could tell they are getting old and tired. They did however get the job done and was exactly what I required for my moving endeavor. Overall very pleased, keep up the good work Manny :)

Jake D. 
Rating:
5.0

Customer did not leave a comment.

Howard M. 
Rating:
5.0

equipment was clean inside but out side was full of bugs

keith F. 
Rating:
5.0

Customer did not leave a comment.

Holly S. 
Rating:
5.0

Customer did not leave a comment.

dean S. 
Rating:
5.0

Customer did not leave a comment.

dean S. 
Rating:
2.0

Take weather into consideration. Do not keep sending emails saying that the truck would be hauled over because another customer needed it. Do not harass the customer. Be more compassionate with people who are having to move sometimes through no fault of their own and lack of help and lack of notice to move.

Dawn H. 
Rating:
5.0

Customer did not leave a comment.

dean S. 
Rating:
5.0

Customer did not leave a comment.

marcel N. 
Rating:
5.0

Customer did not leave a comment.

dean S. 
Rating:
1.0

Make sure the truck you get hasn't been smoked in, the previous renter had smoked in it and it reeked of cigarettes. Make sure the location you pick up from is close to you, uhaul promised me extra miles but never delivered and I was over my mileage before I even got to start moving. NOT FRIENDLY TO RURAL CUSTOMERS

chad C. 
Rating:
5.0

Customer did not leave a comment.

dean S. 
Rating:
5.0

Customer did not leave a comment.

Kirk N. 
Rating:
5.0

Customer did not leave a comment.

dean S. 
Rating:
5.0

Customer did not leave a comment.

Alvaro V. 
Rating:
4.0

For the dealer to contact the customer when there are issues with having a truck ready on the day of hire

TAMARAE R. 
Rating:
5.0

Customer did not leave a comment.

dean S. 
Rating:
5.0

Nothing. The proprietor is excellent.

kevin C. 
Rating:
5.0

Customer did not leave a comment.

Luc W. 
Rating:
2.0

Customer did not leave a comment.

DON R. 
Rating:
4.0

I also had to pick up a 15 foot Uhaul from the Kingsway Ave location and the person was literally too lazy to go pick up the truck that had been dropped off at the wrong location so he transferred my reservation to another location. That was pretty unprofessional and I am not happy with that service.

Brendon B. 
Rating:
5.0

Customer did not leave a comment.

Kevin C. 
Rating:
5.0

Customer did not leave a comment.

Jerry H. 
Rating:
4.0

Customer did not leave a comment.

Wade M. 
Rating:
5.0

Customer did not leave a comment.

Kerry H. 
Rating:
5.0

Customer did not leave a comment.

Bonnie N. 
Rating:
5.0

Customer did not leave a comment.

Bonnie N. 
No reviews have been submitted for this location.

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