I reserved 2 weeks in advance to pick up at 9am. I arrived, in -30 weather to do the remote pick up using my phone to get a message I would need to return at 10am when they opened. One hr behind in my moving day I returned at 10am and waited 15 min before the owners walked in 15min late to opening their own store. No apologies were given. Their was a line of ppl waiting for their trucks one of which said she also had tried to pick up her truck at 9 and was unable to. I was told they didnt have my truck because the ppl were 3 days past due. I asked for something else and while they were able to give me something for the same price, i was 2 hrs late into my moving day by the time I got home. This is my second time uhaul has messed with my moving day. I only chose uhaul this time because there were no other options in town. Dont trust the website when they say you can pick up outside of their hours because the owners DONT do the work on the back end to make this possible!
Tracy J.
Automile Car Wash & Detailing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wetaskiwin, AB T9A2P7
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Customer Reviews
- 4.0 Average Customer Rating
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The equipment I ordered was not in there the brakes were pretty bad on the truck did not receive any cash refund
Christy D.The owner was very friendly. I told him about a tire being flat and he directed me to go and pump it up at a gas station. Had to find a tire shop. We had to pump it up every couple of hours. Didn't need to deal with that as well as the stress of moving snd driving on icy roads.
Peter D.This location was to be open till 4 pm as per the sign. I got there at 3:35 pm and all was closed and no one around, so I had to leave the truck at the front and drop the keys in the box.
Paul A.Nothing.
Fred R.