Customer Reviews for Automotive Professionals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Automotive Professionals

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Randy A.
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You have my email address Rrudig@gmail.com attached to a Randy Adcock . That is not me. Please remove my email address from his record. Thank you Rebecca Fraas

doug W.
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We called Mike after closing and he kindly offered to come in when we got to town and set us up with a trailer so we could continue our trip. Much appreciated

Denise A.
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Customer did not leave a comment.

Henry L.
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Customer did not leave a comment.

Justin T.
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Customer did not leave a comment.

Timothy C.
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Customer did not leave a comment.

JOE B.
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I filled this out already. The truck was dusty on the inside (I cleaned it), the office was far away from the truck (5-10 min walk), and the cost was exceptionally high. I wouldn't repeat that rental experience.

JOE B.
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I was able to pick up the truck, but it was dusty on the inside (I wiped it down). The guy I picked up the truck from was difficult to find and on the opposite side of the giant building (a 5-10 min walk from where the truck was parked), so I had to walk over there get the key, then walk back. Also the cost was quite a lot. I was surprised that the mileage rate was so much. $.89 per mile is a lot for a round trip to Great Falls in two days. If I have to do that again I will not use Uhaul.

Leslie R.
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Customer did not leave a comment.

MICHAEL M.
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very helpful during an extremely stressful time

ALBERTA L.
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Did not go in building

Kevin B.
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Customer did not leave a comment.

phyllis G.
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Hard to find.

RAYMOND K.
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Customer did not leave a comment.

Al C.
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Everything was perfect

Mike L.
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Were excellent thanks

Brent S.
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Customer did not leave a comment.

Christopher N.
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Customer did not leave a comment.

Stephen N.
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The insurance charge was not shown on the estimate. Furthermore, I have coverage on my auto insurance so it was redundant and could not be removed.

Mitch B.
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All the staff there were awesome! Very clean place with great guys!

Duane B.
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Customer did not leave a comment.

Kelly H.
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Customer did not leave a comment.

richard H.
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Your self-return from an Apple cell phone is poorly designed and difficult to use.

Mark G.
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Great experience, I will do business again with uhaul.

Nathan H.
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Customer did not leave a comment.

Kevin A.
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Jennifer has always been one of the best representative for Uhaul rentals. Trucks are always ready and she is very helpful in every aspect of the truck rental experience.

Steven S.
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Customer did not leave a comment.

JOHN M.
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Cori S.
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The furniture pads I received were wet and frozen solid. Not usable. It's unfortunate that I paid money for an item I couldn't use.

sTEVE W.
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Customer did not leave a comment.

Ron R.
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The people were helpful, friendly, and accommodating

Richard L.
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It was an excellent experience from the reservation process to final hookup of the trailer. When I had some issues with the tow harness in my vehicle the company called upon one of the great technicians to repair the problem as soon as possible. Five stars for this Uhaul site!

Denise A.
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Customer did not leave a comment.

George P.
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Customer did not leave a comment.

Karen V.
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The truck was clean for the most part except for the compartment between the seats. It looked like there was a dog in the truck, and it had a bunch of dog hair in it.

Douglas G.
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Customer did not leave a comment.

Dennis B.
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Customer did not leave a comment.

Kevin A.
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Al and the crew at Uhaul in Columbia Falls are great!!! They exceed my expectations!!

Tom Z.
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Customer did not leave a comment.

kimberly O.
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The staff was very helpful for my first hauling experience, and overall just very friendly.

Tami M.
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Customer did not leave a comment.

Jason P.
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The truck wasn't ready. They said there was a 1/2 tank and I took a picture when I left and the tank was below 3/8. There was a terrible noise coming from the truck when it hit 65-70 mpg.

james L.
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Customer did not leave a comment.

Marilyn M.
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Always 5 Star Treatment..... Always use them!

Marilyn M.
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Fast and efficient. They appreciate our business.

Paul V.
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Customer did not leave a comment.

Joey B.
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My favorite Uhaul to rent from and people to deal with!

Christopher B.
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You guys were great!

Kevin A.
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Jennifer is a pleasure to work with, she has everything ready on my arrival without fail. She should be Uhaul's Employee of the Year!!

TERESA T.
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Customer did not leave a comment.

TROY B.
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Customer did not leave a comment.

Daniel M.
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When moving in the winter its dangerous, the inside loading area of the U-haul is slick stainless steel no grip whatsoever, my dad fell down inside after loading some boxes, just like walking on solid Ice, there was no furniture drapes to lay down as there should have been to a U-haul renting customer, but other than that everything was good, good tires nice drive, a whole new level of greatness would come to U-haul if U-haul vehicles had 4-wheel drive or were all wheel drive! But it all worked out Thankyou

Rolland N.
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Excellent and timely check in. Great, clean, and friendly. I will always use UHAUL.

Mike O.
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I just drove over 1000 miles in a nasty icy winter storm vechials all over in the ditch, chain warnings etc...and your uhaul handled great, not one problem stopping turning, mountin roads etc...I was impressed with the way it handled...

phil D.
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Customer did not leave a comment.

DAVID G.
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Customer did not leave a comment.

Kevin A.
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Jennifer makmakes renting a truck a true pleasure.... she accommodates my every need and question....truck was ready to go when i got there..... Shes Great!!!

mike S.
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Super nice and friendly, This U-haul location went above and beyond and actually provided me a ride back to my home after dropping off my U-haul truck. Wish all U-haul dealers were so knowledgeable and nice!

Marcy M.
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I requested 6 foot interior clearance. I have a severe spinal arthritic disease which requires working in an upright position. I was assured the unit I rented had 6 foot clearance. I stand 5'5". The clearance did not accomodate my height and it was worse working under the raised door/gate. Extremely painful accomplishing the move.

Richard M.
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Customer did not leave a comment.

Scott F.
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Larry L.
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Bruce L.
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No issues, was very quick and friendly.

Kim L.
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Customer did not leave a comment.

WILLIAM J.
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Customer did not leave a comment.

Marilyn M.
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Always so helpful and friendly. They go our of their way to help you

Al C.
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Customer did not leave a comment.

Debbie B.
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I over filled the gas tank by 10 gallons. Maybe let people know to be careful not to over fill by adding a bit at a time.

Marilyn M.
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Very friendly. They go out of their way to meet your needs. We have used them before and will do so in the future.

Shelly C.
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Quick, efficient and friendly!

Kevin A.
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Jennifer may be the best in the business ..... always a pleasure to work with good people

Ron B.
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Customer did not leave a comment.

Mark A.
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Customer did not leave a comment.

Wes H.
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I needed a Uhaul at the last minute and Automotive Professionals made it happen. I will definitely be a return customer.

Jason F.
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Exellent

John G.
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Charged incorrectly because Automotive Specialist too lazy to see if equipment was returned where instructed to return AND two days later not bothering to clear there lockbox to see contract paperwork was placed in there also instructed. Then getting curt abrupt and unpleasant agent at dealership when inquiring about this topped off the wholly unpleasant experience. Rent elsewhere as these folks seem bothered and not interested in there Uhual dealership which is a side gig to there busy car repair enterprise

Tom G.
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Customer did not leave a comment.

William T.
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This Uhaul experience was very easy. I will definitely use this location again. Thank you!

Keith G.
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Customer did not leave a comment.

Kevin A.
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Jennifer was great!! Took care of me in minutes truck was clean and working correctly. Checked me in in minutes....If i could rate her she is a 10 star dealer in a very busy market. I look forward to my next rental truck from her location????

Nic R.
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The check-in via internet was miserable. I had to enter 16 security codes before the system would allow me to complete the check-in process, and the drivers license and headshot review took way too long. I showed up to get my truck at 8am and wasn't complete with the check-in process with truck keys in-hand until 9:30am - and I'm extremely technologically inclined, so it wasn't user error with the system. Suggest streamlining that process.

Diana W.
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Customer did not leave a comment.

James A.
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Jennifer was very helpful, I was planning to drop the trailer in Kalispell but our travels that day had us closer to Columbia Falls and she accommodated making things very easy. She was very friendly, helpful, and professional.

Gene H.
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Very helpful and friendly!! Thank you!!

Allen A.
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Customer did not leave a comment.

Sheryl D.
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Customer did not leave a comment.

JODY K.
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This location has always done a great job keep up the good work!

Gabe T.
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Customer did not leave a comment.

Brandon G.
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Excellent customer service!! Thank you!!

DoreenJames H.
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Customer did not leave a comment.

matt D.
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Customer did not leave a comment.

Diana W.
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Customer did not leave a comment.

Peter B.
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Customer did not leave a comment.

Ross B.
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Customer did not leave a comment.

MARK M.
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Key only worked on the driver side door to unlock. It would not unlock passenger door which had to be done from inside. A minor problem you should be aware of.

Ron S.
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Customer did not leave a comment.

Doug R.
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Customer did not leave a comment.

Carolyn C.
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The store opened at 9 am..we were there @ 905...she said we were late and charged an extra day...said we needed to drop off at 740 but they were not open...not right to charge an extra day....broke me since I'm a single mom of 2 disabled kids...we would have been there earlier if they opened earlier.. I'm not dropping something off without someone there...I'll use a different location next time. She was rude and no emotion..uninviting! Please refund my extra day charge...carolyn

don R.
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Customer did not leave a comment.

William A.
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All went well :start, travel. finish. The big 12' trailer held up and towed with little swary under a heavy lost of flooring. thanks, Bill

No reviews have been submitted for this location.

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