Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was clean but the shocks and handling was really bad. Not sure if I would recommend this location. Service was okay but they made me feel as if I was inconveniencing them.
This location needs to be removed from any options for drop off. He complained the entire time about the hitch and was not helpful by any means.
This review is for UHaul, not AutoServ. AutoServ was fine. The problem was that UHaul said the truck would be ready at 7am Thursday but getting the key required someone from AutoServ, which didn't open until 8:30am (as marked on their door). It really should go without saying: UHaul should not say that a truck can be picked up outside a location's business hours if accessing the keys to the truck requires the business to be open.
