Customer Reviews for Autotek

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Autotek

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rANDY J. on

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I pointed out to Mark that the brake on the driver side or left side is leaking brake fluid. Also the surge brake up front is leaking brake fluid also. This needs attention or there will be no brakes.

Robert M. on

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Customer did not leave a comment.

Kevin K. on

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Easy in and out. Not crowded, instant service.

William M. on

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A little out of the way and the equipment yard is fairly tight but overall a nice location and the two kids that were working the front office were very professional and courteous.

Randy D. on

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Customer did not leave a comment.

Gordon M. on

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Keith W. on

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The young man who helped me was very nice. He was inexperienced but he tried very hard to make things right. He will do well as he becomes more familiar with the uhaul system

Darrell H. on

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The kids helping customers doesn't listen. It doesn't feel he knows what he's doing. I will not go back to that location.

ida E. on

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So pleasant, clean and efficient! ??

Kurt H. on

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Windshield wiper needed repair

David C. on

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Great customer service, friendly and polite. Easy and convenient. Made my 850 mile plus move worry free!

Kenneth B. on

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Late in opening up location--had to call to get someone to open up during business hours

James J. on

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Great customer service! Quick and efficient! We were in and out!! Great job!!

Steve J. on

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Proper billing would be a great start. Rented a trailer for three days but was charged for four days.

Sean G. on

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Customer did not leave a comment.

Movses H. on

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Very poor customer service. Don’t know how to properly treat a customer

Taylor M. on

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Run by a couple kids that have no idea what they are doing. They were rude to customers and didn’t know how to work the computers. Overcharged for a rental. Would absolutely never come back here again. Probably never even U haul again after dealing with this place.

Karrah B. on

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Everything was great from the truck to the service! However, my only complaint was that the attendant didn’t help us set up our tow dolly. He said he “didn’t want that responsibility”. We had to watch a YouTube video in order to figure out how to set it up.

Clare H. on

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Customer did not leave a comment.

Dawn P. on

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The employee was 25 minutes late. When I called the location because the front gate was closed, I had called the locations number. It was a personal number and the voice mail was full. He didnt even apologize for being late. I will not be recommending this location for any business.

Robert H. on

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Obviously, this location is new, but once they get completely moved in I'm sure the overall experience will be more professional and look more like an established business, The employees were friendly and very helpful.

Mark I. on

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I had signed up for a 6am pick up with my mobile but the day before pick up they said I could not do so and had to pick up after 8:30 am

Chazelle L. on

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Great job. My drop off location was also great. The customer service at Silo was amazing!!!

Chuck Y. on

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Customer did not leave a comment.

Carolyn M. on

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Know what is going on. I completed the order online and prepaid and it still took over 1/2 hour to get the truck. I got a call two hours later asking me when I was going to pick up the truck.

Kyung Won H. on

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The employee did not know how to even operate the computer to do his work to check us in. He took 30minutes to do everything. Our reservation was at 9am but we end up leaving around 9:30am. No discounts or anything to make up this poor service. Employee who especially works at newer place needs to be well-trained before they start working.

john I. on

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Debbie D. on

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Robert M. on

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Doris W. on

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Mianca S. on

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Customer did not leave a comment.