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ROBERT P
Customer Reviews for Azevedo Electric Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent Atention Personalized
Alejandro ONothing the lady that helped me is amazing at her job. I forgot her name but she sits closest to the front. Thank you.
Ivan RBroken lock box took almost two hours to get this rental due to technical errors and broken lock box awful experience
Samuel FThis u-haul is fast and professional. I have never waited to get what I needed and returning was fantastic. Everyone is friendly and willing to make sure everything is perfect.
Michael CAll the people were very nice and able to help.
Michael CNothing
Joe CExcellent customer service easy checkin checkout process.
Danies GPerfection at its finest
Federico HMrs. Azevedo was super professional and the customer service alone was well worth the visit. 🚗📦🫡💯
Jesse Lthe process inside was great trying to get the app to work horrible. The app would not allow me to pick up the truck nor return it. it keep crashing. I will never select us mobile devices.
Kellie ETodo está exelente cérvicio
Guadalupe TEverything was awesome, thank you
Patsy CCustomer service provided by the older women employed at this location was severely poor.
Tatyana FGive option to see lockbox location, number, and code until end of reservation. App froze before showing, so we had to bug employee of location that was closed and call to request that information. Otherwise, great experience!
Timothy SN/A.
Gerald HI am well pleased with the service I have received the three time I have rented from this location.
Tim WGreat communication, accommodating to our time changes and very friendly! Thank you! We will be back!
Jesus AThis location was amazing and everyone was so nice.
Alex MExcellent customer service and staff
Leonard SThe ladies there were very cordial very nice and understanding. They helped me with a smile. I appreciate that I gave y’all a 10 out of 10.
Sonja MWas able to park the unit and return it. Staff is very helpful. I would totally recommend this place, even if they don’t have the unit needed, they go the extra mile to locate one for you.
Christine EThey were sweet people. And the process was easy.
Arlene AExcellent service and the women were very professional and polite. VERY GOOD EXPERIENCE!!!
Aundra TVery friendly and helpful.
Roger DEverything and everyone was great! :)
Ellen DEverything was great. The staff was nice and easy to work with. My truck was ready for me when I arrived to pick it up.
Laura GJust keep on smiling
Sie HYes the beautiful woman that help me was great she make sure that I was good and ready to go I would come back to this place anytime
Dominic MWould love to see more rotation equipment at this location. Staff is very helpful in finding what they don't have on hand.
AZEVEDO EThank you so much for having the perfect truck.. We couldn't have moved without you... Your employees and there assistance in our rental was very friendly...very efficient and very knowledgeable.. We pray God Bless and Grow your business...
WANDA WGreat customer service.
Debbie MGreat help hitching & unhitching!!!
TOM FGreat place Great people
Armando AAbsolutely nothing! You were great!!
Mark SI've been calling them since my drop off. I haven't got thru to them. They were also aware that we had problems self checking the truck out. I also had problems returning the truck. They are over charging me. We also try to call them to inform them we going to be late from drop off time. Once again no answer so now they charge us another $20 extra. The gal that help us was very nice, but never told us that we would get over charge for it being late. I would appreciate if they can contact us.
Terry TVery Courteous .
Christine ECould not believe the incredibly smooth process and experience at such a stressful time in life. Front desk deserves 5 stars.
Matthew FAmazing staff clean equipment would recommend to anyone looking for clean friendly an convenient moving experience
Corey MNo need to improve!!! The employees were friendly, professional and transparent with pricing!!! I would gladly use their services again!
Alejandro UCourteous and Friendly service.
MARTIN EInspect truck before giving it to the next customer and giving clear returning address
irma cEveryone was so friendly and made renting so easy. Thank you.
Julia GMy experience was great, just a little confusing at first because i checked in with my mobile. I loved the fact that youbcan pick up on weekends when the location is closed and still drop it off when it's still closed. Thank you for your service.
Edgar GGreat customer service
Carmen CEverything went smoothly, ladies in the office were very kind and professional. Would definitely recommend this location to a friend.
Michelle WTried doing the 24/7 drop off and for some reason the website wouldn't do it. Called and staff at location took care of the drop off for me over the phone. I sent pictures of the inside and where I dropped trailer to complete the drop off. The lady was extremely helpful and took are of us. I would totally recommend this location. Easy to get to and find, right off the freeway. I even tried calling the 1-800-u-haul number but was on hold for over 45 minutes. South K Street location goes above and beyond.
Christine EWe got lucky and found the size uhaul we were needing. Customer service was great!
Mayra DThere was a hole in the roof and it was raining. I didn't know there was so my couch was soaking wet when I got to my new place
Gary S