Was charged for fuel. We have pictures of picking it up and dropping it off with fuel line the same. Scam
Nick T
Customer Reviews for B I Rental Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck needed brakes and was dirty inside. Lots on gravel and mud.
ELKE BYou guys were awesome!! I definitely will rent from you again in the future!! Super friendly staff.
Dena Pfree donuts too
THOMAS SB and I did a great job! Very friendly and accommodating
Jeff BAlready referred this location to all my friends . Thank you for the assistance. I will be renting more from this location in future . Thanks again.
Jeffrey CThey were great
patrick Dgreat staff, very helpful. WIll rent again.
Joseph COutstanding service
DANIEL HTruck sounded like it had a transmission problem. Too expensive
randal cStaff was awesome!
Jody SI didn't receive any paper work stating that the mileage was within limits, or that the gas tank was 1/2 full as required, or that there was no damage attributed to me. Just a verbal "OK you're good to good." Not very re-assuring.
JAMES KVery helpful and easy to rent a trailer. Checkout was timely and the hookup and safety check was thorough. I would definitely rent from BI Rental again.
Thomas RBI rental is great!!
Chad SVery reasonable pricing. Well maintained vehicle.
CHARLES BCUSTOMER SERVICE WAS EXCELLENT FROM START TO FINISH-- FRIENDLY , POLITE AND PROFESSIONAL !!!!
Terrence CNothing, it was very quick and easy.
richard wI se the charge on my bill You can ignore my previous comment
BRADLEY MVery quick service and kind staff. Definitely recommend using them.
Kamila Kwasnt happy
bernard bCan't think of anything
BEHROUZ AAlways quick and easy. Great place to do business with.
MICHAEL CAmazing experience! Great people!
Jay RTHE GAL THAT SET ME VERY WILL DONE GREAT CUSTOMER SERVICE
THOMAS SThe young lady at the front desk is awesome! Very friendly and helpful. The guy showing me the equipment was not nice. I said, cn you help me with this... he said: read the instructions on the wheel wells. They were covered with dirty iced up.snow! And he said that with his back to me as he walked away. This is the third time he's acted this way to me. The young lady has always been very nice!!! The owner is nice as well. I wish I xould let them know the situation!
Joseph GI can’t think of anything that would need improving. I was very satisfied with everything that was presented to me.
Carmen DEverything as usual worked perfectly I wouldn’t change a thing
Wayne MThis was my second time renting from this location. The staff was just as good as the last time... professional, efficient and friendly.
Clay HService was good however I put more gas in tank than I should about $50 I like a refund thank you
Zaki AThe help is great and efficient.
STEPHEN KGreat experience. Nice people, I got there 20 minutes before close. They were very helpful. Got me in and out. I rented a cargo van. It was in great condition. They made it easy. Explained everything I highly recommend this location.
THERESA VWent very well. With rent again
gary bAwesome staff
Steve aBest around!
Chad SThe employees are friendly and very helpful. The truck was well maintained and the in and out process was quick. Keep up the great service, it is appreciated!
Nancy MTrailer light was out Rachets on trailer need to be lubricated could barely use them billing was miss quoted on mileage
Charles JStore was very helpful too.
Wayne FNa
KEVIN WBest Location!
Chad SWe use B I Rental Inc twice a year to rent a cargo van for college move-in/move-out. Great service! Thank you!
Robert OIt was a pleasure doing business with them.
Eric SThis location has it dialed in. The process was easy and convenient and the staff was very friendly and personable. Keep doing what your doing!
Jason Gnice people and great to work with. thanks...
Daniel WGreat Service!
Chad SNothing really…your team at this store are great
Eleazar SThe staff was very attentive. The yard man Mike did a good job hooking the trailer up and I was on my way. Jim
James WHappy!!!
Chad SEntire experience was great! From reserving 5x8 trailer over the phone, to picking it up, & returning it B&I Rental in Homer Glen was very professional! Will definitely rent again from them!
Robert B