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CHRISTOPHER U
Customer Reviews for B I Rental Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not the 1st time I rented from here. .. but every time I do its a great experience..A+++
ROBERT GIt was great
SCOTT POpen an hour earlier.
CHRISTOPHER BI have rented many trucks from this location numerous times. The staff is always efficient and kind and the rental process and return is fast and and easy!
KIMBERLY SGreat customer service as well as support from staff. Walked through everything and answered all questions
Liam BAlways a great experience. Nice, friendly people to do business with.
ROBERT WVery fast and easy equipment drop off/ return. Friendly staff
DOUGLAS CGeneral timing was an issue, I picked the truck up at noon. Because the paperwork said 10 am I was charged an extra day at the destination
Wayne WApp stunk
Zach HThe location was great and getting the truck checked in and out was simple. The interior of the truck was quite dirty upon receipt, but I put that more on the previous driver than the location.
CODY HNothing. Everything was great in my opinion and experience
SAMUEL DEveryone was very helpful. I was concerned about picking it up when the office was closed, but the instructions were great, and the pickup/drop-off went very smoothly.
SANDRA LGreat customer service
ELEAZAR SCan't think of anything.
Paul RThe guy that loaded the trailer was helpful. He swapped out the trailer with no issue once an issue with a tire was discovered.
CHIQUITA AThe staff were very friendly and helpful. I was able to quickly complete the necessary ‘paperwork’ and be on my way.
ROBERT LAlways a pleasant transaction and friendly staff!
JAMES SNothing
DALE NFlawless experience! The truck was in great shape and it was a great overall experience with great customer service!
MICHAEL TNothing, everything was great!
BRIAN BThe only thing missing ws my Dad not being there with me. Not many people bring happiness in my life, B I Rental just did.
RANSOM JPlease in the description of the trailer list the weight the trailer will carry. It would make renting or reserving the trailer much easier if the I knew the amount of weight it would carry. Had to go to several dealers to find a trailer to carry 2000 lbs.
ROBERT WStaff was very friendly and helpful.
KIRK CBest place to rent Uhuals locally.
ADRIAN OVery patient with the rental, was able to adjust it as the time went on without problems
WESLEY MGreat service, professional staff. Highly recommend!
Thomas JStaff is professional, courteous and friendly.
FADI BI left my IPass transponder in the rental truck....duh!!! They called me right away so that I could come back to retrieve it. Truly grateful!
PAUL LVery friendly, helpful and efficient folks.
RONALD SThe staff at B I is always helpful, knowledgeable and courteous. When renting trailers they walk you through set up and even discuss on road checks for the equipment to make sure you have no issues. They'll even work with me on the return times to accomodate my schedule.
SEAN BThe customer service was excellent and very professional. We had a pleasant experience interacting with the staff as well as the use of the rental truck. I would definitely recommend this location to friends and would definitely do business with this location again
Richard FI use this location before and is not the close location to me but this location has almost you need from U-Haul and services are great, good very good location if i need it later I’ll keep going to this location very happy with services they provide
SELVIN OConvenient & efficient Man who walked us tbrough the truck at start and return was very nice.
Carol RNothing
Mariusz TThe young man that helped me hook up the trailer was really kind and helpful. I love this facility.
KAREN BNo problems.
TIMOTHY LI have rented equipment from BI in the past and will continue to rent in the future. BI is the best!
THOMAS MAlways friendly...efficient. Always have what I need ready to go. Easy process.
ROBERT GGreat place to rent
ADRIAN OThe staff was wonderful and I was in and out of registration very quickly.The truck was clean when I picked it up and it served all my needs. .
HOWARD Snothing service was great!!!!
DAVID NI needed a U-Haul super last minute. Like “in a hour” last minute. The folks at B I Rental were super helpful and polite. The van was clean, well maintained and perfect for my needs. And the location was well maintained and not intimidating. Next time I need a U-Haul, I will go through B I.
Amanda Mwonderful people to work with staff very polite and helpful
JOHN AThis is for U-Haul, not the rental agent. What's with the customer having to take 4 photos of the trailer? It's not my job to identify your equipment and document its condition; that's what I pay YOU for.
Thomas CGreat place to rent from.
ADRIAN O