Clean and good
KEYISER A
Customer Reviews for B Line Solutions LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have someone there during open hours!! Very inconvenient
Patrick aYou guys were awesome and I will use again!!
MATTHEW SGas was as close to 7/8 as it could be when I dropped it off. Charged for 2 gallons. However, I had put in 3 gallons immediately prior to dropping off the truck.
AUSTIN FJurgen is AWESOME
GEORGE GExplanation of daily charges when extending a rental would be helpful
ABIGAIL CNo problems
CRAIG TThe cab of the truck was not clean, but other than that it was fine. Thank you!
Donald RGood customer service
ALHAJI KThis team are amazing thanks for all you support
JEREMIAS WYou can give the representative that assisted me a raise. He was excellent.
RICKY TExceptional service, clean vehicles, fast in and out service
EDDIE EReally enjoyed working with Jurqen for his professionalism. Premise was tip top clean and well maintained and he picks up the phone when you call.
Stephen GNone at this time.
CHARLES NGood places
KEYISER AThe owner of this facility is a professional, he cares about his customers and all his equipment is clean, well maintained and ready for use.
GERALD MExcellent customer service. I’m really happy with uhaul
IRVING DGreat customer service
REYNOLDS YGreat experience. The manager is excellent. Great selection of equipment. Superb store site. Unfortunately, the tailgate of my truck got stuck at the top and had to be pulled from center to come down. Not sure what has to happen to fix that. Seemed to be worse when the truck was parked on a side slope.
BRIAN KJust excellent all around. Friendly service.
DONALD MOverall a pleasant experience. Jurgen was attentive and professional. I would rent from him again.
BERNARD JGreat service, and the staff is professional and friendly. My pickup and drop-off both took less than 20 minutes.
REGGIE CI placed my reservation online but the location were I picked up the truck charged me extra, plus they only put miles from location to drop off location and I ended up paying for extra mileage.
WILIAN LGreat service and friendly personnel.
Wilian L5 stars
ETHAN JGreat service location, truck was ready to go and we were notified prior timely. Thank you again!
Drake PAttendant (from the netherlands) was extremely helpful. He quickly advised which parts I would need to tow a trailer and later helped install the parts and hook up the trailer. It gave me piece of mind since it had been 30 years since I hooked up a trailer.
HENRY GI was very unhappy with the truck, the tobacco smell was so strong I had to return it and didn’t get the job complete. Great loss of money , time and a great headache
MICHAEL Ythey dont even have heat in that building
ERIC LI didn’t catch his name, but the gentleman helping me with my rental was top notch. Super efficient and friendly, definitely the best uhaul experience I’ve had.
Carlie CJergen was most helpful no complaints
ALMA NI opted for the self-pick-up option. I had a slight issue opening my keybox. As I was in the midst of contacting support, an employee arrived early and assisted us immediately. He was super friendly and helpful.
Jamaciee FVery helpful and friendly
ALMA NThe employees at this location need heat! The location was cold. Other that nthis, the rental process went well. I had to wait in line because the app wasn't working
Yolanda SExcellent Customer Service
JASON CSales person was very courteous and helpful.
TONYA ACheck inprocessing after hours/website needs work.
KENNETH TSo glad this location opened near me! Always great interaction and service.
JOCQUE SVery friendly and professional rental agent!
FUAD AI had the best experience and non -wait time then I've had at any other location. Mr Jurgen is very pleasant and interactive with the customer. Truck was in good shape inside and out. Not problems at all. Thank you sir for you accommodations and being such a professional!
LAWRENCE NExcellent!
SHAHID SGreat service.
Blanca MYour service was great. Nothing much to improve.
Joel TExcellent!!!
Shahid SSo professional and family like environment. Please don't forget to have some hot chocolate or coffee as it is getting cold 😷
RICHARD AJürgen, the owner, is excellent in providing U-Haul services. His business location is very easy to reach and he is open 7 days a week. I highly recommend his location for your U-Haul needs.
GEORGE GExcelente atencion de la persona encargada
GLORIA MI went to the wrong location for my reservation and then went here. Not really a retail location, more of a warehouse, but service was excellent.
SANFORD SThe rcheck-in to return the van does not work. The website did not allow me to return the truck via my phone.
BARBARA SI can’t think of anything that would make the experience better.
JOHN MGreat customer Service!
Angelika DEverything was as explained and easy.
WILSON LTruck had break issues and sounded really rough like it was ready to be retired, and the inside of the building was dirty.
MICHAEL SExcelente servicie
SIMON CThe overall experience was positive, and the service was good.
CHRISTIAN KDrop off was excellent.
PATRICIA A