Customer Reviews for BP STATION
(U-Haul Neighborhood Dealer)

5 reviews

319 W Howard St   Pontiac, IL 61764

(815) 844-8083

Office Hours

  • Mon-Sat: 6 am - 6 pm
  • Sun: 8 am - 6 pm

Services at this Location:

Contact Us

(815) 844-8083

319 W Howard St
Pontiac, IL 61764

Services at this Location:

Office Hours

  • Mon-Sat: 6 am - 6 pm
  • Sun: 8 am - 6 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

A 45 mile trip in a 10 ft truck cost me $120. That is ridiculously expensive. Your advertising is skewed to a price of $19.99. Then you find out a tiny 10 ft truck is actually $39.99. And $1 per mile for mileage? And 1/8 th of gas top off was $20.00? Literally highway robbery! I won't ever rent a truck from U Haul again in my lifetime. Posted my experience on Facebook too to warn people they're going to be ROBBED if they rent from U Haul as it is right now.

Jay M 
Rating:
5.0

Great customer service

Alberto T 
Rating:
1.0

Was very rude & unhelpful.

Kimberly R 
Rating:
3.0

Customer did not leave a comment.

Jeffrey L 
Rating:
1.0

I was over charged the man that booked uhall had no idea what he was doin I ended up paying 120.00 dollars to drive 8 miles I was never given a receipt of any kind the owner kept making me step aside to let other people go before me because he didn't know what he was doing he told me my rental was 35 dollars and I would get the remainder of 120.00 back I was given 30.00 back amd that's it the truck had no dolly no straps no pads nothing it was the qorat uhall experience I have ever had

Ronda E 
No reviews have been submitted for this location.
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