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CYNTHIA D
Customer Reviews for Babhazara Grocery Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Don’t think they need to improve anything. Service was great, very friendly also easy and fast.
Shane KAll good
CYRUS KExcellent service every time.
RALPH PThis is where my truck broke down. It was not the original place I rented from
MICHAEL LHAVE THE ATTENDANT HELP CONNECT THE TRALER
ROBERT LGreat people
GARY LTop shelf. Orlando went out of his way to accommodate my situation and meet 100% of my moving needs. Have used his services and trucks before, and would recommend him to anyone.
DAVID CPromotion for your business location worker Orlando.
NEVILLE MIf you want the best U-Haul service I highly recommend this location at rocket fuel Gas Station convenience store, inside you'll find Orlando the owner of the U-Haul location and he's eager to please and fun to deal with and makes the difference between any other location in the area, visit rocket fuel U-Haul in Orlando will make sure your taken care of :)
JOHN TOrlando was extremely friendly and helpful! A pleasant experience.
PATRICK Cfilled the van with gas to the level it was when we picked it up and they added more gas after we left and charged us for it. we drove 19 miles and they added three gallons. no one uses three gallons of gas in 19 miles. this also happened two weeks prior when we went 21 miles and they added five gallons of gas even though it was filled to the spot it was when we picked it up. i called uhual not once, not twice but three times about this issue and was given the run around and not refunded. i was told that a manager named emilio would be calling and guess what? he never did. probably because he does not exist :)
CARRA CEven though there was only 1 employee on site, he was very prompt & helpful. My only complaint is that I purchased supplies which were MUCH more expensive that the u-haul dealer in north palm bch. I thought I would help out the smaller business but I didn't expect to pay twice as much?
GAIL JOrlando was great! This is the second time I have rented from this location and I would definitely rent from this location again.
DANIELLE SGreat guys to work with
GARY LOveralls happy with the experience.
MARK AIt would be nice if the personnel at the location came out and helped put the trailer on/off the vehicle. He also told us not to take photos on the link provided before leaving with the trailer.
WILLIAM BVery helpful & professional. Will definitely rent from this dealer.
JOHN WGreat location! Easy in and out. Great guys helping you. Highly recommended.
GARY LThe best U-haul dealer
DAVID GI will be back next month to rent.
ANGELA HEverything was great. Orlando has always treated us great
MATHEW LOrlando was incredibly accommodating and kind. It was a pleasure working with this location. It’s easy to find and access. Check in and check out was a breeze! I highly recommend getting all of your moving equipment here!
TATIANA AVery friendly and helpful!
Everaldo GAlways friendly, super helpful - Never an issue when dealing with rental manager Orlando.
HAN PThe van I ordered was not returned by the previous client, so I was offered a small box truck. While I appreciate the solution to the issue, I didn’t want a box truck. I took it because I had no choice at that point. The first truck I was given had a check tire light on. I told the rental rep and he gave me a different truck. It smelled like urine and had bugs in the cab. Aside from that, the check-I. And drop off process was fine. The trucks need to be sanitized at the least. It drove fine and got decent gas mileage. As far as whether I would recommend this location-I don’t recommend places usually-whether they are good or bad. I wouldn’t go out of my way to not recommend them.
JENNIFER GVery good service, renting the u-haul was by far the easy part of our move !!
WILLIAM VIt would really be nice to have a jackstand or putting it to the car after it’s loaded. Also had to have a special pin for for the hitch that is not a standard hitch pin had to go spend another $15 for a special lock to put on there.
WILLIAM MThe U-Haul team at Babhazara Grocery are very helpful and friendly. I highly recommend them to anyone needing a U-Haul
BRIAN RBest intown 🙌🏾💕🍾
LAQUESHA MVery friendly associates. Check in check out seamless!
CRAIG EWe rent weekly for moving and they have not let us down..for years
Rodney RThe car trailer had a left bulb out, left strap ratchet badly rusted making it very difficult to use, and during the trip, I discovered that the license plate was hanging on by a prayer and a tie wrap which resulted in losing the plate somewhere in SC.
JOHN GUhaul is inside the Rocket gas station. The Uhaul persons name is Orlando and he is professional and personal. The owner of the Rocket gas station does NOT maintain a nice store and the landscaping is a mess. But in the store, at the Uhaul counter is Orlando who is always eager to please. So rent your Uhaul truck from Orlando at the Rocket gas station/ convenience store (lowest price gas in town). Orlando and his Uhaul are great!
John FOrlando was wonderful. Always helpful and accommodating. Very pleasant and friendly. I will be back.
Tara WReally great location for rentals. Centrally located and friendly and efficient service
KERRY BVery friendly. You are in and out. Very professional. Our 3rd time renting from this location.
Robert WBest service around owner is the friend this guy I’ve ever and treat you with respect
jhoan PVery nice people. The motorcycle trailer was the best.
GARY EExcellent service
DANIEL HI had a very professional experience truck was clean and ran well. Thank you so much. the associate very friendly and very helpful. Thank you.👍🏻
RICHARD KWhen you put a hold on a certain amount of money for the rental, you need to refund in a timely manner. Rented Monday haven’t received my refund.
harold lI will say their customer service was very good. I rented one truck and when i arrived at my destination, we discovered the back of the truck had not been cleaned and stunk like a landfill. However, when i called and expressed my discovery, they were quick to let me come back and trade the truck for another one and did not charge mileage and adjusted the bill for the difference of cost between the 2 trucks. Overall i was satisfied with the service.
STEPHANIE WWas charged almost $1000 for 2 days.
GABRIEL FAll went good
BARTHOLOMEW PI have rented multiple times and Orlando is the best! Accommodating every time!
RODNEY REverything was great.
JOHN GThe agent at the counter was very helpful in locating the type of trailer that we needed!
JEAN FI received the worst customer service I have ever received in my life at the Baba Zara gas station U-Haul location. I have videos of how the guy was yelling at my girlfriend and telling us to fuck ourselves trying to overcharge for boxes. We already paid online for and then also charge us to park our car while we used their U-Haul. Then the era on your guys‘s part had to be fixed by me calling customer service because your service station didn’t even even bother to fix any situation. I am probably will never even use U-Haul again again from that experience. I can’t believe believe you let a company like that or a service center treat customers like that you’re gonna be losing business left and right from that location if you have any questions or would like to see the videos, please don’t hesitate to contact me. I would love to see them get shut down. I could not believe how we were treated.
Erica BGreat service and exchange with the Site Manager. Easy in and out. Nice experience
Kevin BAll you could hear is the rear end . And the motor in the van ran horrible
JON ASteering on truck was horrible, truck was very loud and transmission not great
TORREY STreated me just fine. Everything was good.
CHARLES BBob helped me and he was wonderful. It was quick and easy and I'd highly recommend them.
SHEILA CThe main person who runs this U-Haul location is named Orlando and he is one of the best U-Haul Representatives I've met and I've been a U-Haul customer since 2006, often. Don't judge a book by its cover if you want good U-Haul Service choose this location barbazara
JOHN TEverything else was great, except the equipment wasn't clean at all.
YELITZA PIf you need a truck, I highly recommend Babhazara Grocery in Stuart FL. They always have plenty of trucks and trailers. They are always friendly and gets you checked in very quick. Tell them Bob sent you.
ROBERT TThe customer service could be more professional.
SARAH SGreat customer service! I've been getting our rentals from here for years. Always a good experience.
RALPH PThe service was excellent with absolutely no problems at all. Everything went very smooth.
Howard TGreat customer service. The staff is pretty friendly and helpful. Thank you!
YELITZA PGreat service! The truck was ready when we got there & the whole transaction was smooth. They were very friendly & helpful throughout the process. Thank you!
CAMILLE HThe truck needs to be washed. Had a leaking LR wheel seal. But did get me moved. Would not use the truck to move long distance.
Vernon BFirst things first dont try to hustle your customers to charge more than what it is
FARID BThe manager, Orlando was very friendly and it was an easy process.
HEATHER ZI can't think of anything to improve since it went so well!
CARYN Y