Customer did not leave a comment.
JORDAN W
Customer Reviews for Bage Industries
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The driveways were a little crowded with vehicles parked on both sides. They were passable but if someone was not confident with driving big equipment it could be intimidating
MATTHEW MI went to this location after hours and it was pitch black. No lights in parking lot at all. How can people pick up with no lights? This was terrible.
Tasha MFriendly staff. Very helpful in choosing which equipment to rent. Pick up and drop off was easy.
JOHN WEverybody that I worked with was great!
RICHARD HGreat customer service, will use again.
RALPH ONothing. They were very professional, polite, and helpful.
CHARLES LThis was a large distance from my originally requested location and pickup time was later, leading to a large delay in schedule.
Damien CThe reservation process needs work. We reserved a truck at another location and it was closed when we got there.
Kevin WThe truck was parked in what seem to be in abandoned lot. There was mud on the rims of the tires where the truck had sank down when we started the truck up. There was very loud squeals from the belts on the truck and the noises coming from the engine sounded like several vacuum lines were leaking. After a 2 hour drive. that the truck wouldn’t even go above 60 mph. The air conditioning died and the fan wouldn’t work anymore. Any turns that we did coming in and out of a parking lot, the shocks and struts would bottom out. The truck did get us to our final destination, but I feel like it was more of a measure of luck.
nathan lThey were great. Wish they could have checked out the truck before I left. Suppose it is not always available.
Stephen SThanx
James HN/A
Jason sNo problems at all.
JEFFREY mKeep up the great job!
KEITH LNone
Walter DClean equipment and train staff/uhaul personnel
THOMAS VNothing. Customer service was great.
Gary RBAGE INDUSTRIES.. IS THE BEST CUSTOMER SERVICE IN THE AREA. Clean trucks and always on time.
JOHNNIE PSmall location but the staff was friendly, helpful and personable. The truck I rented had lots of miles on it and had been beaten by customer. However, it was clean as it could be. It was a great overall experience renting from this location.
LLOYD FThe use was made so easy, location of the pickup and drop off excellent, and convenient with the self checkout. All associates were great. Would highly recommend your service. Thank you.
William FI did not understand the drop boxes, I put my key in the red box. I think but don't know that the black boxes were for share program. They checked me in with the accurate information. Always had good service out of them.
Michael SVery nice person that greeted me
Kenneth TVery friendly and attentive. An excellent experience.
Gary BA warning if customer is running late to pick up the truck instead of re-renting it to someone else without any heads up.
CARY NN/A
Charile LDropped the Unit off over the Memorial Day Weekend and they did the processing for me on the next day of work.
Michael SVery friendly and quick service.
Crystal PGreat people at this location to deal with after my trip from Florida.
Ronald PGreat place
ROBERT GEverything went great
BENIGNOPERNELL HEverything was great. Customer service was great 👍.
TERRELL BPlease add a jack to the trailer. I could not lift from ground so I used my own jack to unhitch.
CHRISTOPHERSCOTT HI reserved a 15 foot truck several days in advance. When I arrived at the Woodland Lane location, where my reservation was, they told me that they had no truck for me because the system overbooks reservations. I had to drive almost into North Carolina to get a truck. I didn't time it, but it was about an hour to get the truck and another hour to get back.
STEPHENFRANCIS NVery helpful and friendly. Easy process
MARIANNEMETA BEasy fast checkout and return
Robert B