Customer Reviews for Bailey Rd Boat RV Storage
(U-Haul Neighborhood Dealer)

408 reviews

3915 Bailey Rd   Manvel, TX 77578

(281) 519-7500

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 9 am - 1 pm

Services at this Location:

Contact Us

(281) 519-7500

3915 Bailey Rd
Manvel, TX 77578

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 9 am - 1 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Richard C. 
Rating:
4.0

Great customer service, easy transaction. Thanks

Danny E. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
4.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Keep doing what you're doing! Great job.

Michael D. 
Rating:
5.0

Fast and convenient.

Jacob R. 
Rating:
5.0

Customer did not leave a comment.

Denise R. 
Rating:
5.0

it was a nice experience the people there were smart and helpful thank you and yes I am going to use this uhaul again

Ronald C. 
Rating:
5.0

Great Service!

Timothy W. 
Rating:
5.0

Customer did not leave a comment.

Brandon T. 
Rating:
5.0

Customer did not leave a comment.

Shantae N. 
Rating:
5.0

Personnel on both ends of using a uhaul professional, helpful and polite.

DEBRA D. 
Rating:
5.0

Customer did not leave a comment.

KELLY T. 
Rating:
5.0

Customer did not leave a comment.

Scott C. 
Rating:
5.0

Customer did not leave a comment.

Kelly B. 
Rating:
5.0

Customer did not leave a comment.

Doug S. 
Rating:
3.0

Customer did not leave a comment.

Jennifer T. 
Rating:
5.0

amazing service, helpful, over the top

Donald S. 
Rating:
5.0

Nothing .... all is perfect

JuanP C. 
Rating:
5.0

Customer did not leave a comment.

Raphael L. 
Rating:
5.0

Customer did not leave a comment.

Hanan G. 
Rating:
4.0

Customer did not leave a comment.

Cameron C. 
Rating:
5.0

Customer did not leave a comment.

Billie R. 
Rating:
5.0

Excellent customer service

Kris D. 
Rating:
5.0

Customer did not leave a comment.

Victor E. 
Rating:
5.0

Customer did not leave a comment.

ted B. 
Rating:
5.0

Customer did not leave a comment.

Lydia B. 
Rating:
5.0

Great customer service

Israel R. 
Rating:
5.0

Customer did not leave a comment.

Lance G. 
Rating:
4.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Randle T. 
Rating:
5.0

Keep up with the good work.

Marcial S. 
Rating:
5.0

I had a wonderful experience at this location Brian was very knowledgeable and helpful for accommodating my needs in a very nice guy overall Great job

daniel R. 
Rating:
4.0

Customer did not leave a comment.

Tim B. 
Rating:
4.0

I did not get to do a walk-around of the vehicle and record any blemishes on the vehicle that were already present.

John D. 
Rating:
5.0

Make sure blankets are available

Reece D. 
Rating:
5.0

The app is awful! Check in while the location was closed was the most difficult thing I think I've been done. Not user friendly at all.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Cong P. 
Rating:
5.0

Everything was great. Needed the truck a few extra days and everything was great. Service was very good. Next time i need a truck i will be coming here

John V. 
Rating:
5.0

Customer did not leave a comment.

Jeremy K. 
Rating:
3.0

Customer did not leave a comment.

Royce R. 
Rating:
5.0

Customer did not leave a comment.

Paul D. 
Rating:
5.0

Customer did not leave a comment.

Debora G. 
Rating:
5.0

Customer did not leave a comment.

Morgan G. 
Rating:
5.0

Very friendly, accommodating, and efficient service!

Linda M. 
Rating:
5.0

Absolutely nothing

KENNETH G. 
Rating:
5.0

It was an excellent service,Keep it up

Temitope A. 
Rating:
3.0

Not all of the trailer lights were working. Some of the LED bulbs were out. I was told that there were enough lights working to be safe.

Kenneth B. 
Rating:
5.0

Customer did not leave a comment.

TAMARA D. 
Rating:
5.0

Customer did not leave a comment.

Yan L. 
Rating:
5.0

Brian and the crew were professional, helpful, and went over and beyond to help me. I want to thank Brian and Aaron for being amazing people who helped me during a difficult time. 6 stars!

Adiaha F. 
Rating:
3.0

Customer did not leave a comment.

Irena P. 
Rating:
5.0

Very easy to access. It was fast.

farell D. 
Rating:
5.0

Customer did not leave a comment.

Denise R. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL H. 
Rating:
5.0

Customer did not leave a comment.

alberto R. 
Rating:
5.0

Customer did not leave a comment.

Lenox B. 
Rating:
5.0

Get uhaul to requested pickup location.

Arjun R. 
Rating:
5.0

Customer did not leave a comment.

Sevag M. 
Rating:
5.0

Mark was very helpful and informative and was able to meet all of my needs in renting and the equipment that I could use to help in my moving.

Calvin W. 
Rating:
5.0

Nice place compared to some other locations. Very friendly people.

Aaron M. 
Rating:
5.0

Everything was excellent.

Randle T. 
Rating:
5.0

Everything from reservation to return was smooth and quick. Will definitely use again if needed.

Kimberly E. 
Rating:
5.0

Customer did not leave a comment.

Olusegun G. 
Rating:
5.0

Customer did not leave a comment.

Randle T. 
Rating:
5.0

Lots of space! Super happy

Kaylen H. 
Rating:
5.0

Customer did not leave a comment.

Lois B. 
Rating:
5.0

Customer did not leave a comment.

Wilhelm C. 
Rating:
1.0

This was an awful experience. I rented a truck, 3 dollies, and 5 dozen blankets. I found out this location canceled everything but the truck and never told me. I had to spend an hour on the phone trying to track down a location that had blankets and for transferred more than 3 times. Then my wife had to drive 45 minutes round trip to go pick up blankets. HORRIBLE experience.

Kyle O. 
Rating:
5.0

Customer did not leave a comment.

Yvette S. 
Rating:
5.0

Customer did not leave a comment.

Scott L. 
Rating:
5.0

When the utility trailer I was scheduled to rent did not show up at the expected time, they provided me with an alternate rental that was very satisfactory along with a price that was close to the utility trailer. This is an example of going above and beyond.

DOUGLAS K. 
Rating:
2.0

explanation of the agreement better, and charge the correct amount . i was told an amount and the receipt had a totally different amount

Cody G. 
Rating:
5.0

Customer did not leave a comment.

Darlene B. 
Rating:
5.0

can't think of anything

Randle T. 
Rating:
3.0

The truck we rented had so much dog hair in the front seats and floorboards. The truck was given to us near empty. The check in/out process was confusing.

Tameshia W. 
Rating:
4.0

Customer did not leave a comment.

Jeff M. 
Rating:
5.0

Customer did not leave a comment.

Kendra M. 
Rating:
5.0

Customer did not leave a comment.

Carliss D. 
Rating:
5.0

Awsome . I use uhual only because of its availability

Mario F. 
Rating:
3.0

Customer did not leave a comment.

Dantes M. 
Rating:
5.0

Excellent service. !00% satisfied.

Garvin W. 
Rating:
5.0

Customer did not leave a comment.

Brett G. 
Rating:
5.0

this is the 2nd time I had a reservation and had to put in air in the tire as there was a warning when I first started the van.

Sarom I. 
Rating:
4.0

Make sure that the maintenance is up to date. My truck had the tire warning light come on mid-trip.

Dallas M. 
Rating:
1.0

Mark firstly did not call me back when I left a message for a call back. I walk in and he is on his cell phone when he could have checked the voice messages and called the customer back. He did not do a walk around to inspect the truck with me. He did not take a record of the gas in the car. I went back in and he gave a false reading stating the gas was at 3/4 tank when it was just on 1/4 tank. I returned the truck and he said I drove 20 miles when I did 11.9 miles. He proceeded to get beligerant with me and threatened to have me removed from the premises. He did not even try to look at my numbers of the mileage that I know I drove because it was all very close and only a few miles between the U-Haul, my residence, and the Storage Unit. I have been overcharged and mistreated as a Customer. I will be contacting my attorney on this matter. I DO NOT recommend U-Haul Neighborhood Dealer on Bailey Road, in Manvel, Texas

LESLEY A. 
Rating:
4.0

A better return area. Had the 6x12 trailer and had to wait for a majority of people to leave before properly being able to back in the trailer to parking spot. Had to move two other trailers in order to do so.

ROLANDO A. 
Rating:
1.0

Gave me a truck with bad door. Told me to just push down on it harder to close. Well the door wouldn't open nor close while I had a load in it and they still wanted to charge next to full price. Was able to use the truck for 8 hours before the door completely broke and they think 10 cents per mile Refund is good.

KEVIN B. 
Rating:
5.0

2 of the 6x12 Trailer tires were below minimum tread requirements for safe operation. Other than that, the service was great!

JASON B. 
Rating:
5.0

Customer did not leave a comment.

GLENN C. 
Rating:
5.0

Nothing you are the best location I have been to.

GLENN C. 
Rating:
5.0

Customer did not leave a comment.

KELLY L. 
Rating:
5.0

It was raining and they were helping a person before me and there was a person that came in after me. The owner helped the person before me hook up his car to the truck he was renting, came in soaking wet and efficiently took care the paperwork for me and then came outside and showed me the particulars of the trailer I was renting. He was very efficient and friendly. Very professional.

Steven G. 
Rating:
1.0

Customer did not leave a comment.

ERIKA S. 
Rating:
4.0

Customer did not leave a comment.

GLORIA E. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND B. 
Rating:
5.0

Great service friendly ppl…

DEBORA J. 
Rating:
4.0

Customer did not leave a comment.

SYLVIE S. 
No reviews have been submitted for this location.

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