Customer did not leave a comment.Mariah K.
Customer Reviews for Banaue Auto Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Alvin at Banaue Auto, in Red Deer, Alberta, Canada was so friendly and helpful. Great to deal with, please pass on that his customer service was wonderful. Dunn -Ian D.
the truck was a little dirty in the cup holder part covered in spilt coffee and had been smoke in so it had a horrible air freshener (tree) thing hanging in it. but other than that was goodKelly F.
Customer did not leave a comment.Brett G.
Customer did not leave a comment.Richard F.
Allan was helpful and kind!Terry F.
You overcharged me and took it out of my account before the situation was resolved, I am not happy with your service at all. Had to wait an hour to pick up the unit, gas tank was near empty, and I was charged for extra mileage when I clearly had the rental for 3 days!!!Frances O.
Customer did not leave a comment.Scott G.
Customer did not leave a comment.Denise K.
Customer did not leave a comment.John Philipp N.
Very friendly and helpful when we arrived to get the truck. Explained everything clearly. Got the truck for us and brought it into an open spot in the parking lot so we didn't have to maneuver it at all. Great experience.Samantha R.
Customer did not leave a comment.Patrick D.
Customer did not leave a comment.Marie S.
Very friendly staff, asking how the move went for me. I felt welcomed and won't hesitate to stop by and use their services next time I need a rentalJoseph M.
Customer did not leave a comment.Tai C.
Customer did not leave a comment.Shanna G.
Customer did not leave a comment.Suzanne H.
Customer did not leave a comment.Lisa T.
Better signage.sylvan L.
The p/u was quick and easy. Top notch service at Smoky Lake. The drop of center (Banaue Red Deer) was a 10/10 as well. The representative was easy to speak with and very relatable. Both centers are exactly hiw I would want my employees to behave with customers. Excellent work by everybody!Ryan G.
Customer did not leave a comment.Ronald W.
Customer did not leave a comment.Nicholas W.
Banaue location was the only good experience I had on July 1st 2021, first thing is I was booked in and had confirmation on a 15' unit at cooper roofing, when we arrived nobody was to be found, door was locked and we called the toll free number and the girl was very helpful and made arrangements for banaue which put us over an hour behind of plans, did I mention we still had to load and drive 3 1/2 hours in the heat, then I received a call even though I specified I was dropping off in pincher creek, I received a call just after 1pm to call the number they left, they proceeded to tell me I could not drop the unit and I had to take it to lethbridge, which is another expense and inconvenience, they told me that's how it is and it was the only place I could drop off, so today the 2nd I put more gas in the truck as I figured I was having to deliver it to lethbridge, I took a chance and stopped in at the shell and voiced my concern, they were a bit surprised, he made a call and actually did the customer service thing and took it back without penalty as it stated pincher creek on my paperwork, the only reason I would use or recommend is the service I received from these two locations, cooper roofing should not be a dealer if they can't provide the service shown on the site, the girl that set me up for a truck from banaue also deserves a Pat on the back, the lady I called back to to tell me they could do nothing about the drop off, shame on her, enough said, was very disappointed but the final outcome was a good at the shell in pincher creekBryan E.