I can't say anything about them because I never saw anyone, I did an after hours drop off. Crappy location, you park on the road out front of the location. The little cargo trailer was fine to drop off near the building but the truck and car hauler had to be on the street. The website would not work no matter how hard I tried. After I spent about 45 minutes to try and get the site to work, I just ended up taking pics, dropping keys and leaving. I did an online chat with a rep when I got home and told them I couldn't get it to work. Ni sent them pics then they told me they would see about waiving the $20 after hours drop off fee. NO WHERE does it say there is a charge for that. I thought the company would appreciate the fact that we returned the truck and car haulers a day early and the cargo trailer like 3 days early ... So you can make more money off some other person. What a joke. I told the rep after all the crap we went through, I best not see a charge. Honestly one of the most stressful and disappointing experiences ever.
Shelly L
Banaue Auto Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Red Deer, AB T4N4E4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The Filipino guy who accommodated us was not friendly. Honestly, he is greedy. Overall poor service. We can’t recommend this location. Will definitely not go back again.
Mary TI am very disappointed that the extra mileage wasn't waived as the truck was 3/4 full of gas
Debbra CThe whole experience was amazing, and the staff was super friendly and very helpful…loved it!
Cathy FGreat staff very helpful
Bartholomow B