Nothing, you're perfect
Sheryl M.
Customer Reviews for B&F Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly and courteous people. Great service.
Pamela S.Easy and friendly
Elliott C.Ed and his crew made the experience easy and fast. I highly recommend this site!
nancy A.I find it hard to believe you advertise $19,95 on your van and in effect that is a lie. On the invoice the charge of 19,95 is charged twice. Once for "rental charge" and again for "rental fee". How do you explain that????????
Lynda F.A perfect Experience - No need for Improvement
ANDREW B.Ed and his staff were friendly and helpful! They made the rental very easy and fast! I want to thank them! I will definitely recommend this location!
nancy A.All transactions went smoothly. Excellent service.
WILLIAM V Y.How about you don't waste an hour of my time trying to tell me I'm not who I am and making me wait so you can verify I am who I said I was after already sending you pics of my license front and back.
Don F.I would like a corporate manager to contact me @732-915-4089 before I settle payment on my bill. I have rented from Uhaul at least 10 or 12 times previous to this and this was the worst experience I've ever had. I will never rent from Uhaul again.
Jesse V.I was in need of a vehicle while my primary vehicle was being repaired. Ed and the staff at B&F were extremely helpful and accommodating. The experience was very positive and I would highly recommend them to anyone looking to rent a vehicle.
THOMAS K.I was never told until the day before that the site for the pickup would be moved from where I initially requested it. It was not made clear during the booking that the location could be changed, adding time and cost to the overall moving process.
Kyle D.The gentleman that checked me could not have been any nicer
William D.I was super impressed with the pick up! The gentleman checking me in was courteous and extremely helpful in getting the trailer hooked up to my vehicle.
KIMBERLY C.Make sure the locks on the key pick-up box are in working order. Took almost an hour for me to get someone on the phone to assist.
Patrick S.Ed was pleasant and professional. I left my wallet in the truck and he returned it to me fully intact!
joanne G.Great location, good team!
John B.I had additional issues not related to the drop off/ pick up locations that I need to discuss with someone. Thanks
Kim S.Thanks Ed fir great service.
RICHARD I.Employee at this location was extremely friendly and very helpful
Bill S.Maybe add a few more options for vehicles? There was only 1 on the facility.
Gus P.Ed assisted me at B&F Auto, rt 34 Wall twp. Excellent Service, thanks DH
Doug H.I rented a truck and a trailer I had to drive 50 miles from we're I picked up the truck to the above location. No fault of the above location but of the I haul central booking. This location was outstanding in helping me hook up the trailer
Ronald J.