Customer did not leave a comment.Robert R.
Customer Reviews for B&F Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.kishore P.
Customer did not leave a comment.Andrew P.
fantastic customer service...Ray S.
Customer did not leave a comment.Rob C.
Made the process very fast and easy... basically dropped trailer and leftThomas H.
No complaints at all. Very nice people and very clean truck.Mary Elizabeth F.
Customer did not leave a comment.ANTHONY F.
Customer did not leave a comment.Larry R.
Recorded mileage wrong....have picture. Also truck stunk of smoke....actually got me sick. Please have Manager from uhaul contact me asapJames M.
Customer did not leave a comment.Jonathan B.
Friendly and super helpful U-Haul contractors! A+ service from Charlie and Ed who always go above & beyond to make sure their Customers get a worry-free, problem-free, and stress-free rental experience!Judy D.
Customer did not leave a comment.Judith R.
Customer did not leave a comment.Alice D.
Customer did not leave a comment.Frank F.
Customer did not leave a comment.Melvin M.
Make rental registration faster. Have information, for repeat customers like myself, on file.David G.
Nothing, it was convenient, our attendant, sorry can't remember his name, was professional, courteous, knowledgeable. Made it easy.robert M.
Customer did not leave a comment.John M.
When locating the business use the zip code when putting in GPS.Michael D.
Ed was very helpful and the team there hooked me up quicklyFrancis D.
Customer did not leave a comment.Andrew M.
Simple and easy. Staff was fantasticJohn M.
Customer did not leave a comment.Robert K.
Don't charge $ 1.99/milePeter G.
Trucking experience excellent ... APP is slow but workablePeter G.
Nothing, you're perfectSheryl M.
Customer did not leave a comment.TIMOTHY L.
Customer did not leave a comment.Elisabeth W.
Friendly and courteous people. Great service.Pamela S.
Customer did not leave a comment.Michael C.
Easy and friendlyElliott C.
Ed and his crew made the experience easy and fast. I highly recommend this site!nancy A.
I find it hard to believe you advertise $19,95 on your van and in effect that is a lie. On the invoice the charge of 19,95 is charged twice. Once for "rental charge" and again for "rental fee". How do you explain that????????Lynda F.
A perfect Experience - No need for ImprovementANDREW B.
Ed and his staff were friendly and helpful! They made the rental very easy and fast! I want to thank them! I will definitely recommend this location!nancy A.
All transactions went smoothly. Excellent service.WILLIAM V Y.
How about you don't waste an hour of my time trying to tell me I'm not who I am and making me wait so you can verify I am who I said I was after already sending you pics of my license front and back.Don F.
Customer did not leave a comment.LUZ O.
I would like a corporate manager to contact me @732-915-4089 before I settle payment on my bill. I have rented from Uhaul at least 10 or 12 times previous to this and this was the worst experience I've ever had. I will never rent from Uhaul again.Jesse V.
I was in need of a vehicle while my primary vehicle was being repaired. Ed and the staff at B&F were extremely helpful and accommodating. The experience was very positive and I would highly recommend them to anyone looking to rent a vehicle.THOMAS K.
Customer did not leave a comment.Paul C.
I was never told until the day before that the site for the pickup would be moved from where I initially requested it. It was not made clear during the booking that the location could be changed, adding time and cost to the overall moving process.Kyle D.
Customer did not leave a comment.Thomas B.
Customer did not leave a comment.Alan S.
Customer did not leave a comment.Thomas K.
Customer did not leave a comment.DINO C.
Customer did not leave a comment.Justin S.
Customer did not leave a comment.CHARLES C.
Customer did not leave a comment.Neel A.
Customer did not leave a comment.RONALD Z.
Customer did not leave a comment.Mark R.
The gentleman that checked me could not have been any nicerWilliam D.
I was super impressed with the pick up! The gentleman checking me in was courteous and extremely helpful in getting the trailer hooked up to my vehicle.KIMBERLY C.
Make sure the locks on the key pick-up box are in working order. Took almost an hour for me to get someone on the phone to assist.Patrick S.
Customer did not leave a comment.KELLI L.
Ed was pleasant and professional. I left my wallet in the truck and he returned it to me fully intact!joanne G.
Great location, good team!John B.
Customer did not leave a comment.Judith C.
Customer did not leave a comment.Matthew B.
Customer did not leave a comment.Corinne M.
Customer did not leave a comment.MICHELLE G.
Customer did not leave a comment.Kristina M.
I had additional issues not related to the drop off/ pick up locations that I need to discuss with someone. ThanksKim S.
Customer did not leave a comment.ROY W.
Customer did not leave a comment.Thomas M.
Thanks Ed fir great service.RICHARD I.
Customer did not leave a comment.Frank V.
Customer did not leave a comment.Steven R.
Customer did not leave a comment.Nataliya M.
Employee at this location was extremely friendly and very helpfulBill S.
Customer did not leave a comment.Al S.
Customer did not leave a comment.Victor E.
Maybe add a few more options for vehicles? There was only 1 on the facility.Gus P.
Ed assisted me at B&F Auto, rt 34 Wall twp. Excellent Service, thanks DHDoug H.
Customer did not leave a comment.Kenneth C.
I rented a truck and a trailer I had to drive 50 miles from we're I picked up the truck to the above location. No fault of the above location but of the I haul central booking. This location was outstanding in helping me hook up the trailerRonald J.