Customer Reviews for B&H Body Shop
(U-Haul Neighborhood Dealer)

99 reviews

6320 Hawkinsville Rd   Macon, GA 31216

(478) 474-9016

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(478) 474-9016

6320 Hawkinsville Rd
Macon, GA 31216

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

N/a, Very helpful

SUSAN L. 
Rating:
5.0

friendly, courteous service

JAMES J. 
Rating:
5.0

Customer did not leave a comment.

JAMES J. 
Rating:
5.0

Customer did not leave a comment.

Dustin K. 
Rating:
5.0

The woman answered the phone quickly and told me what time they closed. She gave me directions from where I told her that I was. She was very friendly and finished all the computer work to complete the rental while talking with me. I enjoyed the rental experience with both places and employees.

WILLIAM F. 
Rating:
4.0

Customer did not leave a comment.

Vicki S. 
Rating:
5.0

Customer did not leave a comment.

DELENA M. 
Rating:
5.0

Customer did not leave a comment.

Renell F. 
Rating:
1.0

There were ants and roaches all in the truck. I had to go purchase a can of bug spray before I even used it.

Kayla S. 
Rating:
5.0

Great company to deal with. Gladly work with them again.

Mike I. 
Rating:
4.0

Customer did not leave a comment.

Clint B. 
Rating:
1.0

Do away with mobile check in

C Bernard G. 
Rating:
5.0

Great service! Thank you!

MARCUS J. 
Rating:
3.0

The person we spoke to at drop off location regarding the extra charges we have incurred only directed us back to first person/pickup location. They could not fix it from their end and advised us to contact Uhaul and dispute the charges. It is not their fault and thats understood.

DAVID W. 
Rating:
5.0

The Service Representative was absolutely amazing!!!!

Tommy G. 
Rating:
5.0

Not a thing. Great customer service.

AMANDA B. 
Rating:
5.0

Customer did not leave a comment.

FREDDIE T. 
Rating:
5.0

I can't think of any. Always courteous and willing to help.

STEPHEN L. 
Rating:
5.0

Customer did not leave a comment.

PATRICK L. 
Rating:
3.0

I had to wait 45 minutes for the person who handles paperwork to return from lunch. On top of that, the trailer was not at the original location I was sent to, so I had to be sent to this location to get their trailer - all in all, this added another 2 hours to my already busy day.

JEFFREY M. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH C. 
Rating:
5.0

Customer did not leave a comment.

Justin M. 
Rating:
3.0

Customer did not leave a comment.

JAY A. 
Rating:
5.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

Customer did not leave a comment.

Carrie H. 
Rating:
5.0

Excellent service

Joseph K. 
Rating:
5.0

Customer did not leave a comment.

JARRED M. 
Rating:
5.0

Customer did not leave a comment.

LAURA H. 
Rating:
5.0

Customer did not leave a comment.

Erica L. 
Rating:
4.0

Customer did not leave a comment.

Phillip J. 
Rating:
5.0

Customer did not leave a comment.

ED L. 
Rating:
4.0

Customer did not leave a comment.

Rebecca M. 
Rating:
5.0

Customer did not leave a comment.

Denise L. 
Rating:
5.0

This place is exceptional. I have never seen customer service like this. Budget messed up my reservation and I had to make a last minute reservation with them. They made sure everything was set up before they left for the day. When I arrived, I was greated with such a welcoming smile. They even loaded my car on the car hauler that I picked up at another location for me to ensure it was safe for my 10 hour move. If you need to rent something from uhaul, do it here. You will leave feeling incredible.

Kristin W. 
Rating:
5.0

Customer did not leave a comment.

EDITH S. 
Rating:
5.0

Customer did not leave a comment.

Travis F. 
Rating:
5.0

Customer did not leave a comment.

Sean H. 
Rating:
5.0

Customer did not leave a comment.

Sean H. 
Rating:
5.0

Was overcharged for gas when I put gas back in it.

Amanda G. 
Rating:
5.0

Keep up the services you are rendering. Thank you Rev BENTLEY

EDDIE B. 
Rating:
5.0

Customer did not leave a comment.

Jonathan C. 
Rating:
5.0

Customer did not leave a comment.

BILLIE G. 
Rating:
5.0

My experience was great, can't see where it could have been better.

Kenneth P. 
Rating:
5.0

Customer did not leave a comment.

MARCO M. 
Rating:
5.0

The person who schedules the pickup isn't even the place where you get the equipment from. Which led me to being scheduled to pick up a cargo van instead of the tow dolly I ask for.

jessica R. 
Rating:
3.0

Customer did not leave a comment.

Donna G. 
Rating:
5.0

Customer did not leave a comment.

LONNIE L. 
Rating:
5.0

Customer did not leave a comment.

TOM D. 
Rating:
5.0

Customer did not leave a comment.

DEBBIE R. 
Rating:
5.0

I was well instructed on how to use the trailer.

STEPHEN L. 
Rating:
5.0

Great service

TODD H. 
Rating:
5.0

Customer did not leave a comment.

Jeanne A. 
Rating:
5.0

Customer did not leave a comment.

DELENA M. 
Rating:
5.0

Customer did not leave a comment.

diane H. 
Rating:
5.0

Awesome experience! Very friendly and helpful.

Mitchell M. 
Rating:
5.0

Customer did not leave a comment.

john P. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Yolanda F. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

HOLLY H. 
Rating:
5.0

Very friendly. Exceptional customer service.

Holly H. 
Rating:
3.0

Customer did not leave a comment.

dennis G. 
Rating:
5.0

Customer did not leave a comment.

joanne B. 
Rating:
5.0

Nothing

Mark S. 
Rating:
3.0

Customer did not leave a comment.

sharonda O. 
Rating:
5.0

The staff at the Highway 247 location were great. The location was very convenient.

george M. 
Rating:
5.0

Customer did not leave a comment.

Patrick P. 
Rating:
5.0

Customer did not leave a comment.

DAE C. 
Rating:
4.0

Customer did not leave a comment.

BRADLEY M. 
Rating:
4.0

Customer did not leave a comment.

ANNE A. 
Rating:
5.0

Service was great.

DONALD S. 
Rating:
5.0

Very nice lady.. Helpful and friendly.

MARIE E. 
Rating:
5.0

Very friendly sales person. Helpful and welcome to the area.

Leon M. 
Rating:
4.0

Customer did not leave a comment.

Ariana H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT D. 
Rating:
5.0

Staff was very friendly and helpful. Great experience.

NANCY H. 
Rating:
5.0

Customer did not leave a comment.

WILLIE J. 
Rating:
5.0

Customer did not leave a comment.

TOM H. 
Rating:
4.0

Customer did not leave a comment.

MELANIE H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

eliseo V. 
Rating:
5.0

Customer did not leave a comment.

KEITH H. 
Rating:
5.0

Customer did not leave a comment.

BILL M. 
Rating:
3.0

The store was closed

cheree T. 
Rating:
5.0

Customer did not leave a comment.

RAY F. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

The location was very clean and Delena was very helpful and kind.

mitchell H. 
Rating:
3.0

I had to wait 45 min for someone to assist me in putting my car on the tow dolly. I'm not happy a out that. I had to sit in the uhaul truck ..honking the horn. I really hope something is done.

MARYELLEN C. 
Rating:
5.0

Customer did not leave a comment.

BETH J. 
Rating:
5.0

Customer did not leave a comment.

DON L. 
Rating:
3.0

You all need to improve the gas milage you get in your vehicles...They really burn to much gas...I burned over a half tank of gas just to go 127 miles...ir's rediculous..

JAMES T. 
Rating:
4.0

The lady at the counter was very helpful and knowledgeable. Employee helped me unhook and place the equipment. Took little time to be done and on my way.

ALLAN H. 
Rating:
5.0

B&H body shop in Macon, GA was excellent. The lady was so so kind and helpful. She stayed late to help us on a Friday afternoon. As great as her service was, I will not be using u-haul in the future because of the corporate customer service. 45 minutes before I was supposed to get a truck someone called and said it had been wrecked. The lady on the phone was unbelievably rude and basically said there was nothing she could do and I would just have to wait. I ended up getting off the phone and getting in touch with B&H body shop myself. Absolute worst customer service. So if you're going with u-haul, use B&H....but I would not recommend the company as a whole.

MICHELLE B. 
Rating:
5.0

Customer did not leave a comment.

RONNIE P. 
Rating:
5.0

Excellent customer service experience..

JOSHUA O. 
Rating:
5.0

The trailer was exceptionally cleanaand well maintained and the staff was very knowledgeable. They made sure what I was towing would fit on the trailer before I rented it. I will definitely call them again when I need to rent a trailer.

JASON S. 
Rating:
5.0

The lady that runs this location is very much an asset to this company , it's a pleasure to do buesness with these people.....they were very helpfull and it's nice to find a plesent experance .....so I highly recommend B@H Bodyshop for your U Haul needs .....you will like them!

FELTON G. 
Rating:
5.0

Delanie was a great help and made experience very easy for me, I am very thankful to her and ask you to thank her again for me.

GIBSON W. 
Rating:
5.0

Just a few minutes off 75 (easy to find) and from start to finish the owners and staff were friendly, helpful and interested in making sure I had everything I needed for the move. I appreciated the experience of their personnel and their willingness to go above and beyond the typical call of duty for a rental even during a busy day - not to mention the ease of scheduling online. I'd recommend B&H with no hesitation.

Eli P. 
No reviews have been submitted for this location.

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