Customer Reviews for B&L Designs and Antiques

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of B&L Designs and Antiques

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Judd B. on

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Trailer paint in bad shape and flaking off. This is a uhaul company issue and no fault of the pickup dealer.

Will H. on

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Absolutely NOTHING! The representative was extremely helpful and customer service oriented. I will definitely recommend UHaul to ALL of my friends because of her!

Eiland P. on

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MARY W. on

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MARY W. on

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Willie W. on

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LAKERIA T. on

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Nice people and customer service is perfect

Alan W. on

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This dealership goes above and beyond to meet the customers needs

PHILLIP R. on

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The couple running the location were extremely helpful. They gave us great tips to make sure we had a safe and successful experience moving furniture from a house to a storage unit.

Morgan A. on

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It was perfect

Kenny D. on

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Barbara A. on

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Glenda F. on

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Johnny M. on

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Don't change a thing.

David T. on

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U-Haul should have all customers leave fuel tank at full level for next customer. It is hard to refill a tank to just "3/8" full.... But everything was good!

Hubert M. on

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Miss Brenda was fabulous. Great customer friendly attitude

April T. on

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Was nice and informative on what to do when turning in our truck. Suggested to take pictures of the mileage and gas hand to be easier to document.

Rebecca B. on

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Breon M. on

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Royce S. on

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Karen E. on

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Michael N. on

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The owner had taken the weekend off. Would have been helpful to post instructions for customers wanting service. I did a drop at this location, other customers had spoken to the owner who lives behind the store site.

David B. on

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Improve the computer system.

Jason M. on

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The service was excellent! Great people there!

Eric S. on

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Friendly, personable and quick!!

Kathy T. on

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James I. on

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Dee C. on

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Marvin M. on

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Wonderful customer service. Our rental experience was over the top. So much thanks and appreciation for this business.

stephen D. on

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Cindy C. on

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Expert care

Cliff M. on

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Was very accommodating to my needs

Denice K. on

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I love renting from Brenda she's always so nice and the trucks are clean and ready for use!!! I would recommend all my friends and family to rent from her!

Delana B. on

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Great service

Ann S. on

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Great experience. Wonderful people

Larry A. on

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Great customer service will return for future rents

Joseph P. on

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Josheph G. on

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Great people to work with. Always so helpful. Recommend this location to anyone wanting or needing U-Haul moving items

Travis S. on

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Assisted with hookup and also very polite. Great location and customer service

Christopher L. on

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Great location and great dealer. She is very accommodating will come back for all my uhaul needs

Dawn R. on

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Thomas A. on

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It was perfect

Lenora J. on

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Wes S. on

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Mary S. on

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Wonderful and easy experience with my rental. So polite and the location is so well kept and clean. Will use this location for all my birthday haul needs. Thank you Mr. and mars. Biggs for being such welcoming people.

MARY W. on

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Customer service was excellent. Lady is a very pleasant person and helps with all parts of the rental . Will use this location always

Jerry S. on

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Kelly S. on

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Excellent customer service and wonderful people to deal with. Helped us with all of our needs. Will always use this dealer

Tom H. on

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Great people operate this location.

Robert M. on

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Taniesha M. on

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What fantastic people. They go above to help with your needs. Will always use them

Mitchell M. on

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Great location. Came even after hours to assist us with our needs. Will always use this nice lady

David S. on

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People there are super nice and go above to assist with all needs. Great location. Need more like this one. Will always use this one

Mary L. on

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Janice S. on

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Came in on a Sunday when she was closed and helped us when no one else would. Will always come back to her

Megan J. on

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Great service

Sam P. on

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very friendly and helpful. will use this location again if I need a trailer

Eddie A. on

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The lady helped me for three days due to me having car troubles. She then came in at 6:00 pm and rented me the equipment I needed so that I could get on the road that evening. Excellent service and her place is beautiful and so clean. Go see Ms Brenda for all your uhaul needs.

Ashley T. on

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Great. Customer service. I had left two small items in the uhaul and the lady had picked them up and kept them for me. Honesty goes along way and that is this lady forsure. Everyone go to this location for excellent se vice

Billyon J. on

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Great location and service

Robert F. on

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Wonderful husband and wife team. Husband assisted me with hook up and fixing my connection problem. Everyone should be as helpful as they are. Great people and business

Bobby N. on

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Great customer service. Came after hours to help us when we had problems getting there

Wesley C. on

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WEnt over and beyond to assist us with all our needs and questions. Recommend this location to everyone

Cedric H. on

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Glenda T. on

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Linda B. on

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christopher T. on

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The store closed early had to wait 40 minutes before anyone showed up. Was left on hold most the time by uhaul customer service

Felisha R. on

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They are trying to charge me $347 saying that I traveled over 300 miles when I only traveled a little over 20. Plus the vehicle was reported as having a 1/4 of a tank of gas and it was dead on E when I picked it up. What's so peculiar was that the woman over the rentals had just told me of a woman having a similar experience where UHaul had charged her for over 300 miles when she clearly didn't travel that much. This is my first terrible experience with UHaul. I just know that I will not be using that location to rent Uhaul's in the future.

Steve J. on

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Returned auto transport during non business hours

Carla H. on

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Michelle D. on

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Great customer service vice. Went above her normal service to help me out when my adapter didn’t work. She loaned me her own. I recommend this dealership and the lady running to everyone.

Paul H. on

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The lady was a great help. I can’t lift heavy items and she loaded both set of hand trucks for me and unloaded them when I returned them. I recommend this deal highly

Wesley F. on

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Super helpful dealer. She went above and beyond to make sure all our needs were filled. Will send everyone to that location

kella R. on

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Tripp B. on

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Maurice W. on

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Lisa L. on

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Larry N. on

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Jim G. on

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We have used this location in the past and have been pleased. However, on this date there were issues and delays because of increased rental traffic, but overall the agent was helpful in resolving the issues to get us the right truck.

Franchon M. on

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Give you yhe right information on how things work i was trying to save and she told me i could save getting a smaller truckand bring it back the next day which was saturday i did so and got my receipt through email seen i was charged 247.00 if that was the case i would have kept the 20 inch truck and paid that proce one way now my account is over drown one unhappy customer

Mike B. on

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Jim G. on

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Very friendly and helpful!

Jerry H. on

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MARY W. on

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Daniel J. on

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Kim D. on

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Ruth C J. on

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It would be hard to improve "Excellent", "top rate" service! That is what we received from Ms. Brenda. Even though, she was going on vacation, she made sure that we were taken care of. Top notch service! If you need U haul service in the Andalusia area, B&L Designs and Antiques at 1638 Stanley Ave, Andalusia, phone # 334-427-0012 is the place to GO. Thank you, Ms. Brenda for all your help. Ruthie

Ann S. on

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Brad B. on

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Tracy L. on

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KAYLA S. on

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frank W. on

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Alex S. on

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Great service at this location. I had a personal rental three weeks prior and when my company mentioned needing a rental, I immediately thought of this location and told them what a great experience I had previously. They told me to BOOK IT! Brenda is wonderful to work with.

leonard B. on

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MARY W. on

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Jimmy P. on

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MARY W. on

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Wanda W. on

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Everything was great. They are super friendly and accommodating and had what we were looking to rent.

keith R. on

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Lashena L. on

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