So friendly and helpful and makes drop off quick and easy! We've used this location several times and it's by far the best!
Gail L
Customer Reviews for Bargain Barn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. They were very helpful. We need more business to be kind like this one. The prices were excellent. I would use them again.
KAREN LEveryone involved was absolutely fantastic. Would definitely rent from here again
WILLIAM SThe lady let me use a part for the lights as I didn't have one and was just super nice and a great person
CHRISTINA GContinue the great service you do.
KAREN VPossibly get pick up truck rentals at this location
SHELLEY GThe customer service was outstanding, friendly and helpful.
LLOYD SEasy, convenient location for me, great assistance in getting trailer attached properly, and removed from my vehicle upon return. Friendly and helpful personnel.
Kirk SAwesome customer service and support
Jason SToni and her crew were very polite, thoughtful and available. Would definitely recommend them to anyone needing to use U-haul or the like. Thank you very much for your efforts in providing excellent service.
ERIC MI highly recommend this location they provide small town personal service. Hard to find these days. I rented a car hauler to move a vehicle. Easiest transaction ever. Thank you to the three nice ladies who hooked the trailer to my vehicle. Return was easy too.
THEODORE GToni is wonderful to work with. I would definitely rent from her again.
Darlene SOne of the Best U-Haul experiences I’ve had
JAMES UGreat ladies. Helped me anyway they could. Explained everything. Will rent from here again. They don't need to change anything.
SHIANNE MThe lady who took care of me yesterday/today and last year as well is very friendly…. They are understanding… and very good customer service… never have an issue with them….
vanessa MEverything was great truck could of been clean a little better but I brought it back exactly as I got it
Davonte MVery friendly people to work with. There's a knowledgeable of their job and excellent customer service. I give these people a big thumbs up thumbs up 10 points.😀😀
Sharon PLove this place. Only one I will ever use.
MARK BNothing
michelle aExcellent service!
Rebecca SThe ladies helped me tremendously. Made sure o understood everything and was prepared!!!! Excellent customer service!
shanna sVery nice customer service. The young lady was super nice and very helpful
henry pDee was great !
daniel lThe U-Haul smelled like smoke and had some items (pocket change, dust, etc.) left from previous users. Also, no fault to the dealer, I was not aware that there is no rebate for unused mileage and days. I was allowed three days and 485 miles. I knew I wouldn’t need that much, and was told I could receive a refund for unused days and mileage. I turned in the truck a day early and 100 miles short of the allotted amount, but only discovered then that there is no rebate. Had I known this, I would have rented through a different company.
Matthew BAwesome location!!!
Donette RVery pl
John WThe first 2 5x8' trailers lights didn't work. Owner subtly blamed my equipment being at fault, but was proved wrong when hooking up lights on the 3rd trailer. Other than that, site wasnt an issue.
Raymond SThis location is the best ever !!! Easy pick-up and drop-off !!! These people are friendly, knowledgeable and ready to help !!! I am very pleased with Toni and her employees !!!
John fNothing.!! Customer service was AMAZING.!!!
Bruce CExcellent and friendly folks
Ron JNothing! Great customer service
Avery DOut the door to accept the return before I could get inside. Very nice and very good service.
Michael WThe whole crew is very caring, knowledgeable, and helpful
James MAmazingly nice person who made the drop off super quick. Awesome!
William LThey were great and very accommodating. Thanks again, David
David RIf you rent it for an 8-hour period and you return it in a 4-Hour period there should be a compensation for that 4 hours that you didn't use
Bob GI ended up at the wrong Uhale facility. The ladies were very helpful in switching my reservation and helping me in any way they could.
ADRIENNE RStop the up charging without talking to a customer. For $25 dollars in up charge you lost a client. I dropped the trailer my self called uhaul and checked it and got charged a drop fee wtf.
Aaron LVery Friendly! I am a repeat customer and will use Bargain Barn again anytime I need to rent! Thank You!
Robert NThis location is always very helpful and Courteous
Timothy MU-Haul needs to make available more vans, trucks, and smaller than 15-20 foot box trucks for customer convenience. The ladies at Bargain Barn in Grand Bay, AL where I rented from were knowledgeable and efficient.
ray bFirst make sure they log miles on EVERY trip correctly! So the computer and truck match! I was almost charged 80 miles for a 20 miles trip. If it hadn't been for Ms DeeDee and Ms shannon taking time to listen and looking back in the record, I would have been over charged. These two women did a awesome job!!
Marie LThey were there for us, quick and easy! Thanks.
Steve Pfast and easy
Kenneth HExcellent customer service. I will use this location again.
Greg SVery friendly, awesome service!
Jimmy HNothing, the service was outstanding.
Joe mVehicle was clean. Ladies who work there are wonderful. Couldn't ask for better. Truck has a rattling in the drive train sounded like a loose or cracked flywheel. Front end staring was loose. Please check steering box and there was a slight order of hydraulic fluid
Richard MDeeDee was very helpful
Fredrick JI have known the manager Toni and her family for 50 years. I have used her 3 or 4 times. Always had a good experience
MCCONNELL HKeep up the good work
heather SFriendly staff and good equipment! Cruise control would have been nice.
pierce bQuick, easy, and convenient. Staff was very nice.
Gina HBest UHaul dealership in Grand Bay!!!
michael bSHE was so helpful and courteous. Called to make sure if everything was ok . Excellent Vendor .thank you
Buton TThis people are awesome kind....
tammy v