Customer Reviews for Bargain Barn
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Bargain Barn
Patrick J. on
Service was absolutely wonderful. Employees were very helpful, made sure I had what I needed and provided service in a very timely. This is the best service I have ever had from a Uhaul dealer.
james G. on
if I knew that I'd be working for u-haul
Melanie C. on
Customer service was terrible.. I wasted a whole day of moving at the uhaul location. I was told it wasn’t in the contract to fill the gas tank up and now I’ve been charged 195!
Joseph J. on
Customer service was stellar.. equipment was n tip top condition, well maintained
Garrett A. on
Very helpful and nice staff
slyvia M. on
Excellent customer service!
Ashton B. on
The location was horrible the uhaul only had a small amount of gas barley enough to make it to a gas station the “field manager†was very rude when we went to drop off the truck as well as the lady inside the store. I would never use uhaul in Grand Bay again it was a horrible place for a business. Honestly it looked so run down I was sure it was even the right spot. Whoever I spoke to on the phone at the 1800 number was way better with customer service than the people in Grand Bay
john C. on
All was well. No improvement needed
steven S. on
Nothing. The service at the Grand Bay Alabama was the best I have seen.
Charles R. on
Excellent start to finish.
Dennon M. on
Equipment more than handled my move!
herman H. on
Very friendly staff
Terry N. on
The truck was very nasty,had no gas in it. The lady who i spoke with was very rude and not professional at all,need to find better employees. I cant believe they would treat folks that way,what a waist of time and money.........
Angela B. on
The most friendliest bunch of people you will ever meet! They went above & beyond to help me. If it wasn't for them I wouldn't have rented again from U-Haul after the experience before! Recommend this location highly! ??????????
adam P. on
I have to add air on the left tire of trailer, it's a little low on pressure. other than that, very good service. highly recommend.
George H. on
couldn't ask for a friendlier, prompt and thorough experience.
Bille M. on
The staff at the bargain barn are wonderful and most helpful. They made sure I had everything for my move.
erica H. on
Nothing. You guys are doing a great job.
LASHAWN S. on
Nothing in my opinion.
Heather J. on
Toni was very helpful with getting the equipment rented and returned! We will be renting from her again.
Steve K. on
On the car hauler lengthen the tire web to cover larger tires. The car I hauled had 20 inch tires and the webbing only covered the back third with the single strap going over the top of the tire. I had no problems with the web but see where it might be an issue if someone did not make sure the back part was centered.
Sherry W. on
You notify guicker when equipment isn’t available at desired location.
mitchell L. on
Tony could not be a better person to do business with. She is personable and nice. She gets you in and out quick. It's way better than dealing with one of your large locations. awesome experience with her every time.
barbara V. on
Lady running the place was awesome in all aspects!!
courtney G. on
Awesome people!!!!
GARY Y. on
was a plesure to work with
TOMMY C. on
Best experience I ever had with a rental, great service, with customer needs focus, not only will I recommend to my friends, I will never go any place else!!!! Tommy from Gautier MS.
nikola P. on
The owner was so sweet and the service was amazing!!!
mitchell L. on
I do not believe that you can improve the customer experience at this particular dealer. The lady there is as kind and accommodating as you could ask for. She's very nice and pleasant and I am glad to give her my business. I will need a van again one more time in about a week and I will go straight to her. She's knowledgeable and helpful
Bargain B. on
Thanks to all of our customers for allowing us to provide you with 5 star service!
william E. on
there was a difference of opinion pertaining to gas used that was resolved to our satisfaction. questioning a gallon of gas in a 40 gallon tank makes no sense for customer service purposes. if i use 30 miles and have a receipt for 5 gallons it should not be an issue. I have used u-haul equipment for 50 years all over the country and have never had any problems whatsoever at any location. I will continue to use u-haul, but maybe not this location. No calls or e-mails please.
LUZ R. on
This team went out of their way to satisfy my needs in time of crisis-:>)
Luke T. on
None
keith W. on
We got there at 11:15 to drop off, place said they closed at 12. No one was there. We called after hours number & no one answered.
Anthony V. on
Great customer service.. A+
Helan S. on
No complaints whatsoever. I will recommend this Uhaul location to friends.
JIMMIE F. on
Staff at this location was great , if ever needed I will definitely visit this site again
david W. on
The customer service was excellent!
craig H. on
Hands down the best place to rent any U-Haul equipment! Toni is a wealth of knowledge when it comes to anything U-Haul. From hooking up the trailer, to loading cargo, to effortlessly coaching me on backing up... She is a true expert! And when you're all set and ready to roll, take a minute to check out her one of a kind shop... Everything is hugely discounted!! I couldn't leave without making a couple purchase. My entire U-Haul rental experience was a pleasure for once. I'll never rent from anyone else!!!
Christie D. on
Very professional and showed compassion due to my prior reservation in Pascagoula was over booked. I may my reservation at the Pascagoula location 2 weeks prior but when i got there no truck. I had to drive 12 miles out of my way to get a truck. This Grand Bay location went above and beyond to help me.