It took a long time to get through the process to pick up the truck. They did not have the dolly I requested. The car was covered in snow and wasn’t able to be driven until we melted it down, because we could t clean the windshield.
Shawna E
Customer Reviews for Bargain Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
You moved my rental pickup location at the last minute without properly notifying me. Also, the size estimate for the truck was off, and as a result I rented a truck that was too small for my needs.
howard nHaving more people in the store to serve customers.
Nathaniel WCharged me a different price than quoted, car was not clean and I was not informed that it should be returned clean
Ahmed AThe u haul app didn't work. I tried the mobile app and the web site. The person at the store where I rented the truck knew a step to get the app to work. The app and website needs to be more user friendly. Someone at your company with no prior uhaul app experience should go on the app to see how well does it function.
TYRONE DI chose a different location when I made the reservation but was assigned this one. Only 1 clerk was there to run the market & reservation. Store was very hot & it took a long time to verify our reservation to pick u truck.
Yin LThe service was awful I had to clean the truck gas tank on E this was a bad place to pick up a truck
Phyllis AActually everything was easy and great,absolutely no issues
Chareen C