The brakes are shot, the rep didn’t explain the truck is in miles, not kms and then underestimated my kms required. I used the truck for 4.5 hours and was charged for 24 hours. The rep didn’t explain how to calculate how much gas was required to refill, nor did he state it was my responsibility to do so. He doubled the fuel surcharge. He did not do a walk around of the truck with me when I picked it up, nor did he do one after the fact. I will be disputing the charge with my credit card company as I way overpaid for this service. I will not ever use UHaul again.
Amanda H
Customer Reviews for Bargin Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Driver's side mirror was broken,kept moving randomly extremely illegal and a danger
Joanne BGood service
Gurpreet SVery good service
NICHOLAS REverything and everyone was wonderful.
Larry SThe equipment was in very good mechanical condition excellent services
Carlos TI feel i was way over charged. When i booked it on-line the expected total was 46.00 but when i picked up the truck i ended up paying 164.00 the only reason why i would recommend this location is because the other location is ridiculous at asking for too much information
LARRY PMillage to km on dash
ROBERT PRemove the piled up snow from the the piled up snow on the windshield and the entire truck really should have been cleaned off. The paperwork took over 30 minutes and I found that rather long. The clerk was polite and courteous. The truck drove well and did the job the job we needed done
VIRGINIA P