Very easy access off of Lakeland Dr & Airport Road. I will use them again when I need to rent a Uhaul! They just didn't have the size I needed available. Returning the truck I got from another location felt safe and convenient, though!Shari H.
Customer Reviews for Barnetts Body Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.AYUSH S.
Better efficiency and more parking space for UhaulsWilliam B.
Customer did not leave a comment.Miles M.
Customer did not leave a comment.heidi N.
The owners decided to take on a Uhaul franchise, don't care to hear how busy you are and are the only one that knows how to check people out for Uhaul. Maybe you need to share the wisdom. Second time renting a trailer from this location and you have to tell them to come outside to hook you up.Colin F.
Friendly service and good trailer! wtThomas T.
Everything looked good to me.robert C.
Customer did not leave a comment.Lashaundra M.
Customer did not leave a comment.CONNIE W.
The trailers do not have a jack and you must lift them up to place them on the hitch. Larger trailers are heavy.Kevin S.
Customer did not leave a comment.John C.
There should be a device to help lift and move the tongue of this VERY HEAVY trailer (6X12). One normal adult cannot do it without help. I had to use my car's jack.HENRY A.
Best service everJamie L.
The only negative part of the experience was that we were not informed that our pickup location had changed. Then when we went to the new location, they didn't have the extra equipment we had reserved.Haylee A.
Very helpful people here...David B.
I have used you guys alot and this time the truck Was the best truck.QUINTON M.
Truck leaks in the box. The seat doesn't move. Crack in windshield. Worst transmission ever. AC worked.Erin U.
Customer did not leave a comment.Jennifer S.
Pickup location was changed on me last minute which was extremely inconvenient and should be improved onMICHAEL B.
Truck had mud on passenger side door. Interior was cleanTerry G.
Customer did not leave a comment.Wilson B.
Customer did not leave a comment.Karthik Y.
Be more available to unhitch trailer for customer when returnsCONI T.
Very good experienceHENDERSON B.
No packing blankets as requested.REBECCA M.
Customer did not leave a comment.JAMES B.
Customer did not leave a comment.Denise J.
While the body shop was closed on day of return, I had talked to someone at the shop the day before and they were very courteous and explained the procedure well for the drop off the following day.Pamela C.
Customer did not leave a comment.Tiffany H.
Have more options of vehicles to choose fromJOHN W.
When we ordered the uhaul it was close to our house but when it was time to pick it up they move it 30 miles out of our way. This was very disappointing. When I called to ask them why they said if you want it you have to pick up in Flowood.PAULA G.
Easy and convenientTHOMAS W.
The prices are really really high but if you have to pay that's the wayDAMON H.
Customer did not leave a comment.Dave C.
The truck wasn't reserved in the system but it was available. There was tobacco on the horn pad but no big dealJames H.
Customer did not leave a comment.Jessica B.
Customer did not leave a comment.KEITH S.
Customer did not leave a comment.STACY S.
There was no one there to direct me in getting the truck. A tow truck person or Barnetts happened to be there to call his boss and tell us where to find the keys. I took the truck then was called 3 hours later that my reservation had been canceled - even though the truck was in my possessionchris C.
Customer did not leave a comment.Jeff P.
Customer did not leave a comment.KATHERINE H.
Customer did not leave a comment.Jerry N.
Customer did not leave a comment.KA'JUANICA E.
Customer did not leave a comment.DOUGLAS H.
Customer did not leave a comment.Charles B.
Customer did not leave a comment.Binh V.
Quick and efficient as well as friendlyWayne K.
Customer did not leave a comment.CHARLES N.
He did a good check the truck over. In and out 15 minutes.QUINTON M.
we had a hard time getting trailer lights to work....I didn't have time for them to troubleshoot it....Eventually before I left from my house they came on....It wasn't my truck( I doubled checked it with another trailer) trailers of this weight should have a jack on them......just sayin'keith O.
Customer did not leave a comment.michael S.
Customer did not leave a comment.Jeff H.
Customer did not leave a comment.REID S.
Customer did not leave a comment.JOHN B.
Was the closest and better of the locations I had to choose from. Not sure how I was suppose to clean a 15' truck in freezing weather so that was kind of crazy to be charged a cleaning fee but oh well. Rather pay that then figure out how to do that myself.Turner F.
The truck rental was overcharged and then I was stuck not being able To use the truck for two days because the vendor wanted to lock me out although they had my card on fileKristen A.
For all the precheck in online, I had to wait and do additional questions and 3 phone numbers. The truck was very clean.Charles S.
Customer did not leave a comment.Terrence C.
Customer did not leave a comment.Yusuf W.
Customer did not leave a comment.Charles B.
Customer did not leave a comment.Princess G.
Customer did not leave a comment.Roman K.
Customer did not leave a comment.Vijayakumar A.
Storage area of the truck was good and clean the cab of the truck was dirty look like spilled coffee on the floor truck was fine ran goodMike K.
Customer did not leave a comment.Nelson A.
Customer did not leave a comment.Billy W.
I was extremely disappointed. This uhaul was absolutely filthy. I joked to family and friends that if I get Covid it will probably be from this nasty Uhaul. The steering wheel was coated in dirt and grime as were the entire dash, cup holders, cab, etc . There were empty drink bottles and coat hangers in the truck and it smelled gross. It also rattled a great deal. I had to return to the dealer to get the moving pads that I ordered as they failed to put them in the vehicle. The whole thing was a disappointment. I've rented many UHaul's over the years and this was undoubtedly the worst.Shanon B.
The truck did need to be cleaned better - and it possibly needs new suspensionRonette C.
Customer did not leave a comment.Barnett W.
Nice dropoff location..The attendant even helped me park the rv.. good experienceaaron W.
Great experience. Smooth, fast service. +++++ Thanks much.Warfield K.
Customer did not leave a comment.Jaafar M.
Customer did not leave a comment.john J.
Dude that checked us in and out was extremely professional !!!!DARYL R.
Customer did not leave a comment.James R.
Customer did not leave a comment.Philip A.
Customer did not leave a comment.alain L.
Customer did not leave a comment.Melissa M.
I dropped the key off in the door of the drop off business and did not see the UHaul drop off box until I was leaving. Called Drop off location that morning and it was not a problem at all. Both locations very courteous and helpful...Billy B.
Mickey was great to work with. Very helpful and friendly.Michael T.
Customer did not leave a comment.SHANNON S.
Customer did not leave a comment.justine S.
Customer did not leave a comment.Missie M.
Customer did not leave a comment.Joel B.
Customer did not leave a comment.Britt G.
Very helpful.Leslie M.
Make sure everything works on truckWilliam R E.
Employee came to my vehicle and told me they were now closed in person and to use 24/7 return and then left me and another customer standing there. Then overcharged me.Victor M.
Customer did not leave a comment.Jasmine H.
Customer did not leave a comment.william P.
They were closed when I dropped it off Sunday! Wm. Robert Sekul firstname.lastname@example.org 601-940-7470 (end of message)William R S.
The desk clerk said man who runs uhaul desk only one to help us. Had a bit of wait. The online check in process was hard to use on my android phone. Not really like it.Coni T.
Customer did not leave a comment.veronica M.
Customer did not leave a comment.DOROTHY G.
Customer did not leave a comment.Joshua L.
If a reservation is changed please notify the customer of the updated reservation details. My reservation was changed and I was never notified until I went to pearl U-Haul to pick up my equipment. Then I was informed the location and time was changed to a location that was 10-15 miles away.Joshua R.
Customer did not leave a comment.Josh R.