Customer Reviews for Barnetts Body Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.michael S.
Customer did not leave a comment.Jeff H.
Customer did not leave a comment.REID S.
Customer did not leave a comment.JOHN B.
Was the closest and better of the locations I had to choose from. Not sure how I was suppose to clean a 15' truck in freezing weather so that was kind of crazy to be charged a cleaning fee but oh well. Rather pay that then figure out how to do that myself.Turner F.
The truck rental was overcharged and then I was stuck not being able To use the truck for two days because the vendor wanted to lock me out although they had my card on fileKristen A.
For all the precheck in online, I had to wait and do additional questions and 3 phone numbers. The truck was very clean.Charles S.
Customer did not leave a comment.Terrence C.
Customer did not leave a comment.Yusuf W.
Customer did not leave a comment.Charles B.
Customer did not leave a comment.Princess G.
Customer did not leave a comment.Roman K.
Customer did not leave a comment.Vijayakumar A.
Storage area of the truck was good and clean the cab of the truck was dirty look like spilled coffee on the floor truck was fine ran goodMike K.
Customer did not leave a comment.Nelson A.
Customer did not leave a comment.Billy W.
I was extremely disappointed. This uhaul was absolutely filthy. I joked to family and friends that if I get Covid it will probably be from this nasty Uhaul. The steering wheel was coated in dirt and grime as were the entire dash, cup holders, cab, etc . There were empty drink bottles and coat hangers in the truck and it smelled gross. It also rattled a great deal. I had to return to the dealer to get the moving pads that I ordered as they failed to put them in the vehicle. The whole thing was a disappointment. I've rented many UHaul's over the years and this was undoubtedly the worst.Shanon B.
The truck did need to be cleaned better - and it possibly needs new suspensionRonette C.
Customer did not leave a comment.Barnett W.
Nice dropoff location..The attendant even helped me park the rv.. good experienceaaron W.
Great experience. Smooth, fast service. +++++ Thanks much.Warfield K.
Customer did not leave a comment.Jaafar M.
Customer did not leave a comment.john J.
Dude that checked us in and out was extremely professional !!!!DARYL R.
Customer did not leave a comment.James R.
Customer did not leave a comment.Philip A.
Customer did not leave a comment.alain L.
Customer did not leave a comment.Melissa M.
I dropped the key off in the door of the drop off business and did not see the UHaul drop off box until I was leaving. Called Drop off location that morning and it was not a problem at all. Both locations very courteous and helpful...Billy B.
Mickey was great to work with. Very helpful and friendly.Michael T.
Customer did not leave a comment.SHANNON S.
Customer did not leave a comment.justine S.
Customer did not leave a comment.Missie M.
Customer did not leave a comment.Joel B.
Customer did not leave a comment.Britt G.
Very helpful.Leslie M.
Make sure everything works on truckWilliam R E.
Employee came to my vehicle and told me they were now closed in person and to use 24/7 return and then left me and another customer standing there. Then overcharged me.Victor M.
Customer did not leave a comment.Jasmine H.
Customer did not leave a comment.william P.
They were closed when I dropped it off Sunday! Wm. Robert Sekul firstname.lastname@example.org 601-940-7470 (end of message)William R S.
The desk clerk said man who runs uhaul desk only one to help us. Had a bit of wait. The online check in process was hard to use on my android phone. Not really like it.Coni T.
Customer did not leave a comment.veronica M.
Customer did not leave a comment.DOROTHY G.
Customer did not leave a comment.Joshua L.
If a reservation is changed please notify the customer of the updated reservation details. My reservation was changed and I was never notified until I went to pearl U-Haul to pick up my equipment. Then I was informed the location and time was changed to a location that was 10-15 miles away.Joshua R.
Customer did not leave a comment.Josh R.
Everything went well. I was pleased with the cargo van I rented and the service from Barnetts.ty T.
Customer did not leave a comment.YASMINE E.
Customer did not leave a comment.Kathi C.
Customer did not leave a comment.Christopher W.
Customer did not leave a comment.ELLEN T.
There was nobody there to return the vehicle. I called Uhaul, they were not very helpful and told me I needed to take a picture and upload it to an app which I was unable to do. I called uhaul again for help once I got home and they told me I needed to be on the property which I was not told originally. I have still not been able to officially return the rental even though I dropped it off yesterdayrichard H.
Customer did not leave a comment.cheryl T.
Great experience! The staff at Barnetts was very helpful. All went smoothly.Sarah Grace G.
Customer did not leave a comment.pete P.
Great Service overall 5 star ratingJoshua M.
Customer did not leave a comment.Kenneth M.
Agent was not familiar with mobile check-in process. I paid for a dolly which was not acknowledged. After I got home to move, I recognized the dolly had not been included. I had to return to the facility to retrieve the dolly and incurred additional mileage fees. I returned the truck 30 minutes after turn-in time. Another rental charge was incurred without regard to my need to return to retrieve the dolly. Additionally, my card was charged $15 more than the balance reflected on the invoice. I will not be using U-Haul or this location ever again.Curinetha H.
I was suppose to pick up the truck at 3. It was not available till 5. They truck was filthy when I took position. Jade been smoked in (Heavily) and grease on seats, door, and steering wheel. I cleaned the entire cab with wipes and threw away the trash inside. I do not blame this location. The prior customer did not return the truck when promised.Thomas H.
Customer did not leave a comment.Amanda W.
Equipment needs maintenance attention. Straps tore, chains broke and fenders busted. I was not to happy but I needed it. I had to take extreme caution to move my vehicle.Jon H.
Customer did not leave a comment.Jimmy W.