Customer Reviews for Barnyard Antiques
(U-Haul Neighborhood Dealer)

164 reviews

1713 Opelika Rd   Phenix City, AL 36867

(334) 408-1577

Location Hours

  • Mon-Sat: 10 am - 4:30 pm
  • Sun: 1 pm - 4:30 pm
Special Operating Hours
  • 5/28/2022 - 5/30/2022: Closed

Services at this Location:

Contact Us

(334) 408-1577

1713 Opelika Rd
Phenix City, AL 36867

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 4:30 pm
  • Sun: 1 pm - 4:30 pm
Special Operating Hours
  • 5/28/2022 - 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

I was given a credit due to the truck being completely empty. However, with gas prices as high as they are, it wasn't an even trade. I paid more than my original price.

Veola D. 
Rating:
3.0

Customer did not leave a comment.

TALENA P. 
Rating:
5.0

Customer did not leave a comment.

DARIUS C. 
Rating:
4.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

LAURA L. 
Rating:
5.0

Customer did not leave a comment.

JESSE S. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
4.0

Excellent customer service, just didn't have furniture dolly. Wasn't made aware business would be closed at time of return. Otherwise great location.

Elton D. 
Rating:
4.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

Customer did not leave a comment.

scarlett G. 
Rating:
5.0

Super nice and accommodating even though U-Haul still messed up my equipment reservation and had me turning everything in on the wrong day

Scarlett G. 
Rating:
5.0

Very nice, pleasant & friendly as well very efficient! Everything was ready when we got there to pick up the truck and check back in was quick & easy! :)

Michael N. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
3.0

Customer did not leave a comment.

SARAH J. 
Rating:
5.0

Customer did not leave a comment.

Tiashunda M. 
Rating:
5.0

Customer did not leave a comment.

Javier R. 
Rating:
4.0

Customer did not leave a comment.

Wayne L. 
Rating:
5.0

Customer did not leave a comment.

Gregory R. 
Rating:
4.0

Customer did not leave a comment.

Kimmerly M. 
Rating:
5.0

Customer did not leave a comment.

Jessie M. 
Rating:
4.0

Customer did not leave a comment.

Connie A. 
Rating:
5.0

Customer did not leave a comment.

dakota E. 
Rating:
5.0

Nothing. The lady there was very nice and helpful.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

Karisa S. 
Rating:
5.0

Friendly and quick

AUDY S. 
Rating:
4.0

I did not get a receipt from the sales person. She said it would be emailed to me, she could not get to the computer at this time.

DAVIEMARIE D. 
Rating:
5.0

Customer did not leave a comment.

WAYNE D. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN L. 
Rating:
5.0

Customer did not leave a comment.

TERESA W. 
Rating:
5.0

Great location with friendly staff who took care of us immediately

JAMES P. 
Rating:
5.0

Excellent. No problem.

Robert A. 
Rating:
5.0

Customer did not leave a comment.

RANDALL R. 
Rating:
3.0

Customer did not leave a comment.

cynthia S. 
Rating:
5.0

Everything was excellent to me. It was my first time using U-haul and I couldn't stop talking about how convenient it is to rent.

tinna C. 
Rating:
4.0

Was closed at drop off

Bonnie J. 
Rating:
5.0

Process went well with no problems quick and easy.

Shyron L. 
Rating:
5.0

Customer Service was excellent. Have and will recommend this location to others. The lady that assisted us was very informative and polite.

Tammy F. 
Rating:
5.0

Customer did not leave a comment.

MARY Y. 
Rating:
5.0

Customer did not leave a comment.

james M. 
Rating:
2.0

The shop keeper was quite rude. When I pulled into the parking lot there was no lines so I parked by the door. I was rudely told that I had move my car due to all of the customers that are coming. It was 9 am and there wasn't a soul there. There wasn't anyone customers at all while I was there the whole time. I could have completed my business by the time she walked out to tell me how to park.

ERIC R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAMS G. 
Rating:
5.0

Let them know the plug end adaptor is needed. We had to buy one.

Brad D. 
Rating:
5.0

Customer did not leave a comment.

THEODORE M. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
3.0

Customer did not leave a comment.

Henry H. 
Rating:
5.0

Customer did not leave a comment.

Carl J. 
Rating:
5.0

Customer did not leave a comment.

keena R. 
Rating:
5.0

Customer did not leave a comment.

Evert K. 
Rating:
4.0

Customer did not leave a comment.

lawson P. 
Rating:
5.0

VERY HELPFUL AND FRIENDLY SERVICE

kathy T. 
Rating:
5.0

Great U-Haul location for Truck Rental. Very friendly staff, easy in and out. Clean and maintained truck. I've rented from this location twice now in the last seven months and will hopefully continue to get the trucks I need from time to time. Easiest experience ever!

cynthia R. 
Rating:
5.0

Thanks for always being There when I need a rental.

Andrew T. 
Rating:
2.0

The receptionist said that my vehicle would be told away if I didn't move it. This is not how you treat your customers. Never again!!

Anthony P. 
Rating:
3.0

Customer did not leave a comment.

William K. 
Rating:
3.0

Customer did not leave a comment.

Luther P. 
Rating:
5.0

Customer did not leave a comment.

jack P. 
Rating:
5.0

Only issue was with the Ursula website.

Mark C. 
Rating:
5.0

Customer did not leave a comment.

caroline S. 
Rating:
4.0

Customer did not leave a comment.

Sharon C. 
Rating:
3.0

Nothing special about the location.

Ketan P. 
Rating:
3.0

Customer did not leave a comment.

Carnell C. 
Rating:
5.0

Customer did not leave a comment.

Amanda B. 
Rating:
3.0

Customer did not leave a comment.

Erin M. 
Rating:
3.0

Customer did not leave a comment.

STEPHEN S. 
Rating:
5.0

I am satisfied its my second experience and I am pleased

Michelle W. 
Rating:
3.0

Customer did not leave a comment.

LUTHER P. 
Rating:
4.0

The truck was clean but it needs a alignment and the check engine light was on.

Sybil B. 
Rating:
5.0

Customer did not leave a comment.

Jasmine S. 
Rating:
3.0

This location doesn't open until 10 CST so we had to drop the trailer off prior to opening, so my daughter could report on time. The owner came out and was not particularly friendly. My daughter and I had to manually move the trailer ourselves.

Lenore B. 
Rating:
5.0

Customer did not leave a comment.

Angela D. 
Rating:
5.0

very friendly and welcoming staff.

Jasmine C. 
Rating:
4.0

Customer did not leave a comment.

Raymond D. 
Rating:
5.0

Great, great, great service I would definitely go back to this location or recommend it to anyone else. The lady that work there is phenomenal, excellent customer service!

Wilconna B. 
Rating:
4.0

Customer did not leave a comment.

Alleshia M. 
Rating:
5.0

Customer did not leave a comment.

Bridgette V. 
Rating:
5.0

Thanks

James C. 
Rating:
5.0

Customer did not leave a comment.

Javier P. 
Rating:
5.0

The staff was very helpful and informative of the usage and guidelines pertaining to my rental

James G. 
Rating:
4.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

angela R. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

VANESSA D. 
Rating:
5.0

Customer did not leave a comment.

Ralph W. 
Rating:
5.0

Customer did not leave a comment.

Kelly M. 
Rating:
1.0

Woman was rude and not helpful. We arrived 30 min prior to opening and asked when could we drop off, she snapped and said when I open at 10:00 am. The entire drop off exp was cold, rude. Area was dirty, seemed more interested in selling crafts in store. Will never recommend this location. Area has plenty of locations to choose from. Besides who opens a moving company so late in the morning. People want to start early.

Wendell W. 
Rating:
3.0

Customer did not leave a comment.

Catorsha W. 
Rating:
4.0

Customer did not leave a comment.

Sherri J. 
Rating:
5.0

Customer did not leave a comment.

RANDY W. 
Rating:
5.0

Customer did not leave a comment.

Delia T. 
Rating:
3.0

Customer did not leave a comment.

William E. 
Rating:
4.0

Customer did not leave a comment.

Richard J. 
Rating:
3.0

No worries, I dropped off the truck and put the key in the mail box.

judy R. 
Rating:
5.0

The representative was professional and pleasant.

Edna B. 
Rating:
5.0

Customer did not leave a comment.

Dennis M. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

I was especially pleased with the level of customer service they offered. I had not rented a truck through the 24 hour service and I was having a hard time. The young lady saw me and offered to help even though the store wasn't open yet. She really made me at ease with the process especially because I thought the 26 footer was mine and I thought Lord, how will I drive this big truck. The staff was kind, understanding and supportive. What more can you ask for?

Bridgette C. 
Rating:
1.0

I was told I could check in early (before the location opened) and pick up the key from the drop box. After checking in online no code to the drop box was ever sent to me. People were in the store and had access to the key and refused to give it to me. Uhaul 800 number took 2 hours to resolve the issue before I ever got the code. I had hired movers who were waiting for over 2 hours and had to pay them for the time they were sitting there waiting on the truck. Awful experience all around!

kim P. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Wolsung J. 
Rating:
5.0

Customer did not leave a comment.

Dennis M. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top