Everything was excellent to me. It was my first time using U-haul and I couldn't stop talking about how convenient it is to rent.tinna C.
Moving Truck Rental in Phenix City, AL at Barnyard Antiques
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Phenix City, AL 36867
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Was closed at drop offBonnie J.
Process went well with no problems quick and easy.Shyron L.
Customer Service was excellent. Have and will recommend this location to others. The lady that assisted us was very informative and polite.Tammy F.
The shop keeper was quite rude. When I pulled into the parking lot there was no lines so I parked by the door. I was rudely told that I had move my car due to all of the customers that are coming. It was 9 am and there wasn't a soul there. There wasn't anyone customers at all while I was there the whole time. I could have completed my business by the time she walked out to tell me how to park.ERIC R.
Let them know the plug end adaptor is needed. We had to buy one.Brad D.
VERY HELPFUL AND FRIENDLY SERVICEkathy T.
Great U-Haul location for Truck Rental. Very friendly staff, easy in and out. Clean and maintained truck. I've rented from this location twice now in the last seven months and will hopefully continue to get the trucks I need from time to time. Easiest experience ever!cynthia R.
Thanks for always being There when I need a rental.Andrew T.
The receptionist said that my vehicle would be told away if I didn't move it. This is not how you treat your customers. Never again!!Anthony P.
Only issue was with the Ursula website.Mark C.
Nothing special about the location.Ketan P.
I am satisfied its my second experience and I am pleasedMichelle W.
The truck was clean but it needs a alignment and the check engine light was on.Sybil B.
This location doesn't open until 10 CST so we had to drop the trailer off prior to opening, so my daughter could report on time. The owner came out and was not particularly friendly. My daughter and I had to manually move the trailer ourselves.Lenore B.
very friendly and welcoming staff.Jasmine C.
Great, great, great service I would definitely go back to this location or recommend it to anyone else. The lady that work there is phenomenal, excellent customer service!Wilconna B.
The staff was very helpful and informative of the usage and guidelines pertaining to my rentalJames G.
Woman was rude and not helpful. We arrived 30 min prior to opening and asked when could we drop off, she snapped and said when I open at 10:00 am. The entire drop off exp was cold, rude. Area was dirty, seemed more interested in selling crafts in store. Will never recommend this location. Area has plenty of locations to choose from. Besides who opens a moving company so late in the morning. People want to start early.Wendell W.
The representative was professional and pleasant.Edna B.
I was especially pleased with the level of customer service they offered. I had not rented a truck through the 24 hour service and I was having a hard time. The young lady saw me and offered to help even though the store wasn't open yet. She really made me at ease with the process especially because I thought the 26 footer was mine and I thought Lord, how will I drive this big truck. The staff was kind, understanding and supportive. What more can you ask for?Bridgette C.
I was told I could check in early (before the location opened) and pick up the key from the drop box. After checking in online no code to the drop box was ever sent to me. People were in the store and had access to the key and refused to give it to me. Uhaul 800 number took 2 hours to resolve the issue before I ever got the code. I had hired movers who were waiting for over 2 hours and had to pay them for the time they were sitting there waiting on the truck. Awful experience all around!kim P.
We had a great experience! She was wonderful. We ran 30 mins past time and when we called to tell her and that we'd pay for the extra time she said not to worry about it. We'll be using U-haul at barnyard antiques again! Plus you can shop at the wonderful store when you return your U-Haul!stanford C.
ALS was easy peasy, even helped with the wrong trailer number I had on my original contract... appreciated their help.Benjamin R.