Customer Reviews for Barts Tire & Auto Service & Self Storage
(U-Haul Neighborhood Dealer)

334 reviews

1704 Grand Blvd   Monessen, PA 15062
(Park Centre)

(724) 684-6549

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(724) 684-6549

1704 Grand Blvd
Monessen, PA 15062
(Park Centre)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Excellent service

MARK F 
Rating:
5.0

Customer did not leave a comment.

Anthony T 
Rating:
5.0

Customer did not leave a comment.

CURTIS F 
Rating:
5.0

Make pick up trucks available

ROBERT E 
Rating:
5.0

Excellent service

MARK F 
Rating:
5.0

We have picked up and dropped off here before and it is always easy and convenient and the staff are wonderful.

Samantha S 
Rating:
4.0

Customer did not leave a comment.

Joseph M 
Rating:
5.0

Customer did not leave a comment.

VALERIE N 
Rating:
3.0

Need more friendliness

savannha j 
Rating:
5.0

Customer did not leave a comment.

Paul F 
Rating:
5.0

Excellent dealer better than the others

MARK F 
Rating:
5.0

Customer did not leave a comment.

Brandon D 
Rating:
5.0

Customer did not leave a comment.

Scott B 
Rating:
1.0

I had ask for a dolly for my move it wasn’t there had to go to another location to rent a dolly was very disappointed with U-Haul.com

Ruth D 
Rating:
5.0

Went above and beyond for this customer

Scott B 
Rating:
5.0

Customer did not leave a comment.

Gordon L 
Rating:
5.0

Customer did not leave a comment.

LAUREN T 
Rating:
1.0

We had to ask them to find an appliance dolly like we ordered. The truck was buried in snow, that we had to clean off. Service was slow.

SHAWN W 
Rating:
1.0

THE ABSOLUTE WORST

ASHLEY K 
Rating:
5.0

Knowing the owners of this depot personally, it has always been a wonderful experience from start to finish. They are friendly, fast and their equipment is always top notch. Highly recommend them for all your moving needs.

John B 
Rating:
5.0

N/a

Joseph W 
Rating:
5.0

Damaged side wind fairing that was documented came loose during my move. Had to buy duct tape to secure it to complete my trip

William S 
Rating:
2.0

I didn't get a dolley as I ordered. Truck was parked in a very difficult spot with a sign next to and a car both very close and was difficult to get out. Spot was too narrow to navigate safely.

Brian T 
Rating:
4.0

I am more than satisfied with the customer service I received from Barts Tire/Auto/Self Storage Center. They have an AWESOME team of professional staff!

mia l 
Rating:
5.0

Customer did not leave a comment.

Deborah Z 
Rating:
5.0

Customer did not leave a comment.

MARK F 
Rating:
5.0

Customer did not leave a comment.

Ryan F 
Rating:
5.0

Excellent customer service

MARK F 
Rating:
5.0

It was fast and ez

george p 
Rating:
5.0

Customer did not leave a comment.

DAVID Y 
Rating:
5.0

Customer did not leave a comment.

Kerry M 
Rating:
5.0

Customer did not leave a comment.

danielle v 
Rating:
5.0

Customer did not leave a comment.

George d 
Rating:
5.0

Customer did not leave a comment.

George G 
Rating:
5.0

Super friendly connected trailer for me ! I highly recommend this location.

MARK F 
Rating:
5.0

They were very helpful, and considerate! They did everything to accommodate me since a pick up truck was not available, and I needed a 1 7/8 ball not a 2in ball to haul a utility trailer. They took the truck back in for me to get a hitch accessory and let me rent it the next day for the same price! So thankful for them!

david s 
Rating:
4.0

Customer did not leave a comment.

Beth C 
Rating:
5.0

Customer did not leave a comment.

mike f 
Rating:
5.0

Customer did not leave a comment.

Michael P 
Rating:
5.0

VERY HAPPY WITH SERVICE

mark a 
Rating:
5.0

Everyone was great! A friendly environment. I usually get a lot of anxiety in places like this because they feel overwhelming to me, but I had a very comfortable and easy experience. Jess is great, and they’re very lucky to have her at this location!

Joseph C 
Rating:
5.0

Customer did not leave a comment.

Linda R 
Rating:
5.0

Customer did not leave a comment.

brandon H 
Rating:
5.0

Great Service

CURTIS F 
Rating:
5.0

Bart made everything easy at drop off! Quick and efficient

Jeffrey R 
Rating:
5.0

everything went very smooth . The lady at Barts was very nice and willing to answer any questions i had. Highly recommend Barts in monessen. Thank you

Shari H 
Rating:
5.0

Customer did not leave a comment.

george w 
Rating:
5.0

Customer did not leave a comment.

Melanie H 
Rating:
5.0

Customer did not leave a comment.

shawn g 
Rating:
5.0

Customer did not leave a comment.

Christopher M 
Rating:
5.0

Customer did not leave a comment.

Gregory G 
Rating:
5.0

Customer did not leave a comment.

Taylor C 
Rating:
5.0

Customer did not leave a comment.

JAMES M 
Rating:
5.0

Nothing everything was fine.

Deborah M 
Rating:
5.0

The pick up location was great. Very friendly and everything went smoothly. I have rented from the drop off location before and they are the same.

JON C 
Rating:
4.0

Customer did not leave a comment.

Rebecca g 
Rating:
4.0

Customer did not leave a comment.

nelson h 
Rating:
5.0

Customer did not leave a comment.

Jean A 
Rating:
5.0

Customer did not leave a comment.

Donna L 
Rating:
5.0

Everything was fine

Carmen G 
Rating:
5.0

Customer did not leave a comment.

Michael R 
Rating:
5.0

Customer did not leave a comment.

christopher t 
Rating:
5.0

Customer did not leave a comment.

Regina G 
Rating:
5.0

Got the truck very quickly and staff were very friendly. It was a pleasure to rent here!

Greg L 
Rating:
5.0

Nothing You made it so easy. The nice woman there was extremely helpful and gave me clear instructions and got me on my way very quickly. Thank you very much!

Donna B 
Rating:
5.0

Customer did not leave a comment.

Martin S 
Rating:
5.0

Five stars…!

George H 
Rating:
4.0

Customer did not leave a comment.

Alan K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Saprina T 
Rating:
5.0

Service was excellent.

daniel T 
Rating:
5.0

Customer did not leave a comment.

lisa r 
Rating:
5.0

Customer did not leave a comment.

JOSHUA M 
Rating:
5.0

Customer did not leave a comment.

JOSH L 
Rating:
4.0

I’m not happy with being charged for gas on a 7 mile round trip. I put in 10 dollars when I returned. This was the third weekend I rented a truck doing the same exact thing over all I was very happy with the excellent staff

SHERRY Z 
Rating:
5.0

Customer did not leave a comment.

Amanda F 
Rating:
5.0

Customer did not leave a comment.

Angel M 
Rating:
4.0

We were scheduled to pick up truck at 9 it was confirmed with Barts, We get a call on Saturday from Uhaul , After we scheduled labor that the truck won't be ready until 10, we agreed since we were on the road and could not find another truck while driving. Sunday morning bart calls us at 930 asking where were we since he showed up to rent the truck. We get there and the truck has been sitting over night . This shows that your office does not know what is going on with the fleet.

Cathy R 
Rating:
4.0

Very good, no recommendation.

Mark H 
Rating:
5.0

Bart’s Tire and Service was great to do business with. I highly recommend this shop for all of your hauling needs.

Patrick S 
Rating:
5.0

Staff at pickup and drop off were extremely friendly and helpful. Tire in trailer had a small leak in tire. Uhaul customer service was very friendly and helpful has well.

Stephen R 
Rating:
5.0

Customer did not leave a comment.

Judy L 
Rating:
5.0

Customer did not leave a comment.

Louis R 
Rating:
5.0

Great sense of humor. Nice, genuine people.

Monique M 
Rating:
5.0

Customer did not leave a comment.

Spencer G 
Rating:
5.0

Doors don’t shut easily. Shut them hard and still don’t close all the way. There was trash from previous customer in the truck.

Chad A 
Rating:
4.0

When I booked online I chose not to get the coverage the company I work for a covers the coverage and I still got charged for the coverage

BYRON M 
Rating:
5.0

Great customer service at this location!!!!

Amy B 
Rating:
4.0

Customer did not leave a comment.

Larry W 
Rating:
1.0

I usually have a great experience with uhaul. My tires were bald and i had to pay a tow truck (Amati’s) $150, due to no tread on the tires to make it up a hill. Id like reimbursed! I have the receipt if someone could contact me. 7247972206

Lakisha J 
Rating:
5.0

The only thing I had to hook up the trailer myself and no one came out to inspect it. I had to take pictures myself to show before I left.

Mark R 
Rating:
1.0

Customer did not leave a comment.

Shane F 
Rating:
2.0

We waited there for more than 30 minutes to get our truck, even though our scheduled time was 8 a.m. my husband was second in line, but for some reason... the guy pulled everyone, but my husband. He serviced my husband last, which irritated me even more. We get the truck and it is FILTHY. Almost like a hobo lived in it. We did not have 3/8th of gas, but was required to return it with 3/8... Then we drive it and find out our tires are so bald... that we get stuck in our yard. They were so bald that I'm surprised they didn't pop on the way to our new location. We gad to ask for another day with the truck because all these issues held us back many hours. This experience was so awful... I don't think I want to ever use UHaul again as a company. They have many other moving companies.

JD M 
Rating:
5.0

Customer did not leave a comment.

Bernard K 
Rating:
3.0

Dog house was not secured in cab. Had to sweep dirt from cargo area

Cathy R 
Rating:
5.0

We were supposed to return to Speedway Auto Sales that advertises a 24/7 Uhaul location. It isn't. The lot is chained off and it's by appointment only. The owner is rude and falsely advertises, and doesn't answer the phone. So 2 hours after trying to get a hold of him I went to Bart's/ The woman at Bart's was very helpful and nice, and said this happens with Speedway ALL THE TIME so I'm not sure why you still have them as a pick up and drop off location.

Courtney S 
Rating:
5.0

Customer did not leave a comment.

MARCY C 
Rating:
3.0

Customer did not leave a comment.

Maureen F 
Rating:
3.0

The website kicked me off during my online pick up survey questions and I’m pretty sure i didn’t finish. But when i logged back on the only option it gave me was to return my truck. The lady also took a picture of the lock that was supposed to be on the back of the truck and when i got there it was not there, it also said it was parked in the lot across the corner to where it was actually parked. It was not. And the site doesn’t show any of your trucks information after you’ve done the pick up online survey. I couldn’t go back to read over where it was after i got kicked off and sat looking through a small lot of uhaul s looking for the right one but could not go back to find any of the information for our specific truck. All in all the online pickup was hell. It also couldn’t pick up our location so we couldn’t start the pick up process online we tried on two different apple iPhones and it wouldn’t work even with allowing it to access our location, luckily my friend was with us and we tried on her Android and it worked finally. We got there early just in case there were issues, my rental started at 5 pm and we didn’t finally leave with the truck because of all of the issues we ran into until around 5:30.

Tessa G 
Rating:
5.0

Customer did not leave a comment.

Jeff D 
Rating:
5.0

Very nice people to deal with. I would definitely go back or recommend to a fried or family member.

Doug S 
Rating:
5.0

Customer did not leave a comment.

Kristen J 
Rating:
5.0

My experience with MEA'S STORAGE through BART'S Citgo Service Center was EXCELLENT. I just needed more spread-out space rather than height-space. Thank you

Claudese W  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

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