Customer Reviews for Baseballs Dairy Diamond

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Baseballs Dairy Diamond

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WENDY F.
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Customer did not leave a comment.

WENDI B.
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We had trouble reaching the original location and this location was incredibly helpful.

TERRI D.
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Have rented from two locations in the area. Baseball's Dairy Diamond far exceeds the other location. Friendly helpful staff and easy to work with.

edward H.
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Customer did not leave a comment.

Joseph T.
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Great place to rent a uhaul out of. Great people, quick pick up and drop off. Can't say enough good about Baseballs Dairy Diamond. Great local business to work with.

Roy C.
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Customer did not leave a comment.

RAYMOND C.
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As always , great people !!

David R.
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Plenty of parking space.

Cody B.
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The best customer service!

Cynthia C.
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Customer did not leave a comment.

JOHN T.
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Thank God someone was there. Your 24 hr pickup does not work at this location. The app froze up and I could not finish picking up the truck before the place opened up. The guy said other customers had the same problem.

barbara H.
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It was super easy to pick up our truck from this location. Very helpful staff

Mike G.
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Douglas T.
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James W.
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Very friendly

ryan H.
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The 24-7 truck share was an nightmare. The process upon arrival and returning took 2 hours of just sitting there trying to pick up/ drop off. That took valuable time away from my moving day. The truck was park in a muddy lot. With two inches or rain almost got truck stuck leaving the lot. Terrible experience overall regret using it.

NANCY W.
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Josh V.
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Stefan G.
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I renewed a dolly and it was not in there.

Susan J.
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Timothy W.
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Larry D.
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Richard W.
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kevin A.
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Bonnie W.
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kathy O.
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Outstanding customer service

Patrick M.
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Terri D.
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George C.
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kevin A.
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Shawnna T.
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brian S.
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This guy was the best! Hope to do business with him again next year

Samantha S.
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shawn T.
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Brian M.
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Your mobile check in process could be quicker!

Carole I.
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JOHN C.
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Robert H.
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Nancy V.
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Nothing I can think of they were great

ELLEN D.
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Carole C.
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The person who received the trailer said he didn't need to sign any paperwork. We took a photo of the trailer next to the building to prove we returned it. Would feel more comfortable if there was some way to show return vs. just dropping off, if during business hours.

Kevin L.
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Michael C.
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Bonnie B.
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Corey J.
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Christian R.
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William N.
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Very nice young lady took care of me and was kind and helpful. Need to be at store at the time posted at uhaul. I did have to wait a little bit.

Sean W.
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The site itself was great, the lady was very nice! But the online services setup and customer service was a nightmare. We tried online ordering to pickup before hours and it would not go through, pushing our move back by 2 hours. The call center woman just kept saying “umm,” not giving us any answers and jus reiterate our problem was our fault. I will never be using U-Haul again. I'd rather pay double the cost for better costumer service. The woman at the baseball diamond was great, she tried to alleviate our problem the best she could but wasn't aware of it until she got there at 10, and we had already been there for an hour and a half.

Nancy V.
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You all went above and beyond for me. Thanks so much

linda F.
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brenda L.
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no one was there to help.besides we had to go out of our way to pick it up

Robin A.
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Not much at all. Everything was good and the staff was very friendly and beyond helpful.

Steve S.
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If you treat everyone as you treated me, their experience will be awesome.

Duane W.
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Rick S.
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jim M.
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Jerred A.
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Very nice location and very nice staff.

Robin J.
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Thank you

Boguslawa H.
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Jason B.
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CARI G.
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Chris W.
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Fast and friendly

JAMES O.
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Be honest! I was never told or asked about the insurance. A $54 dollar rental of a trailer cost me over $100!!!! Was never given a receipt had to take a picture of it with my phone. I couldn't make out the receipt but just took it for granted that the guy was being fair with me? I called and complained and still haven't heard back from Uhaul!? Its been a week still nothing!? I also noted that there were two other charges on my card and would like a explaination?

jeff S.
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Great at helping out when you need something moved fast.

Charles M.
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Supper easy and convenient would absolutely use this location again.

marjorie K.
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Customer did not leave a comment.

JOY F.
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First of all I didn't rent the uhaul from the location I reserved it. I had to drive 15 mikes out of my way to pick it up . When we got there , there was no signs stating where the office was , I had to call uhaul to ask where everyone was . Went back of a pizza place to get paper work and keys . I was uncomfortable with that . The drop off was a lot better place

Stephanie L.
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I find it galling that when a reservation has been made ahead of time that on the day prior to the scheduled pick up the customer is informed that they have to drive 30 minutes to pick up the truck because it's not available at the preferred pick up location. The additional miles may have been added but this did not account for the time required to pick up and drive back or the gas used for this trip. I was extremely displeased and will certainly think twice before I book anything from UHaul in the future.

tammy M.
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I was charged for not returning it where the gas was but took pictures upon return and have proof that the gas was where it was at when I picked up uhaul. My account is over charged now and I have not had it made right either!

joaquin B.
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PHIL T.
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Rick S.
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Ashley K.
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After having to make 2 trips (2 hr trips each way= 8 hrs on the road) and paying for the additional gas, because of getting stuck with a smaller truck than originally reserved, I was finally moved in. The best part of this whole rental was dropping it off, knowning i didn't have to be on the road anymore. After this experience, I don't care to deal with Uhaul ever again.

charles M.
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Nice people

Perry S.
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diana L.
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john E.
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The manager was a good man. He was kind and worked with me.

charles M.
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Excellent SERVICE, very friendly, explained everything and they were very Polite ! ! ! ! ! ! Wonderful People

Michael M.
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Customer did not leave a comment.

Yancey H.
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Lisara C.
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The property owner who rented the truck mad it sound like uhaul always minimum charges you for 70 miles.once your miles are shown after truck return you would be reimbursed. I was actually charged more money the next day because the limit was actually 30 miles and we drove 45. So we we're missing informed an taken advantage of.

Marcus S.
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franklin R.
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stefanie W.
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Very nice an extremely helpful!

AUSTIN L.
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TRAILER BRAKE LOCKED IP AND CAUSED AN ACCIDENT

MICHAEL M.
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Perhaps clean the windows for the customer would be nice. I had to clean them myself before the long haul... otherwise great service. The truck was in great shape and drove well.

Jill A.
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Customer did not leave a comment.

JEREMY P.
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tara H.
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james E.
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Inside the back of a pizza shop no room to stand every 2 seconds was asked to move then asked to move over and over the next morning when i picked up had to go through paper work again then the trucks was way out of alignment the sterring whell was turned but the truck traveled straight and the drives door kept un laching while traveling

CHRIS L.
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Customer did not leave a comment.

RYAN C.
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Small town service, gotta love it..

Ray C.
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I am a member of the Ashville Mens club next to their location. They go way out of their way to help residents of the community. I appreciate the support they give the village of Ashville. Thanks., Ray & Nancy Cotton

Thomas B.
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Great service and Freindly!

ROGER H.
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Customer did not leave a comment.

Miranda W.
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I'm very unhappy to be charged with fuel when it was double what was in it when I received the truck!!!!! Not happy st all

Pamela R.
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thomas R.
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Joshua S.
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DANIEL M.
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A huge "THANK YOU" to Steff at Dairy Diamond.

No reviews have been submitted for this location.

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