Customer Reviews for Battle Ground Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Battle Ground Mini Storage

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EMILY H.
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They are truly the best that I have ever worked with!

dylan G.
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Make sure that employees follow through with updating changes. That way the customer's time is not wasted when they come to pick up their rental.

CARL J S.
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Customer did not leave a comment.

Kyle G.
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Customer did not leave a comment.

CHRISTOPHER JOHN C.
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Awesome service at this location. Needed a uhaul on the fly and was able to get one that day. They even offer the dolly that you normally have to pay for as part of the rental for free.

rachel F.
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Customer did not leave a comment.

Randi N.
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Christina was incredibly kind and took care of us!! I couldn't have asked for a better place to drop off!!

Robert G.
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I prepaid everything, then I had to pay another $85.64 at the pick-up location to get the truck. I was told that was for the auto transport that I DID NOT GET, because we canceled it, YET I HAD TO PAY FOR BEFORE I COULD GET THE TRUCK!!!! I was told I would get a refund for the $85.64....STILL WAITING FOR THE REFUND! And then the movers took 6 hours to load a 2-bed room apartment and charged use another $240 because they were slow! The running the moving crew left for over hour and his crew just stood around wonder what to do, what a ripe off!!!! NEVER AGAIN WE USE U-HAUL after all this BS!

VICKY F.
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Drivers side had mud/dirt on the floor. The dash had dust on it. It made me feel as though it was ty wipe down to prevent the spreading of germs, such as Covid-19. The back cargo area was not swept out, dirty. Had to lay tarp down to prevent boxes , furniture ect from getting muddy.

Marilyn G.
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It was ready and clean when I picked it up, great staff

Ryan W.
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Customer did not leave a comment.

James V.
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Can't think of a thing. Everything was great.

Carol A G.
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andy A.
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James S.
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Susan S.
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Diane R.
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very convenient location, made reservation online and just had to fill out the last of the paperwork. Return was easy as handing over the keys.

Neal V.
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Rachael at the Battle Ground facility was a delight. As was the owner of the storage facility. Great experience. Thank you ladies.

Jacob S.
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Customer did not leave a comment.

Timothy H.
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Luke S.
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Customer service was good with no complaints. Equipment was dirty and windshield washer fluid was empty or not working. Ran fine other than that.

Diane B.
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Very friendly help, answered all questions, truck ready to go when I picked it up

Stephanie R.
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Customer did not leave a comment.

Miranda V.
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They over charged us by 5 miles.

DeeAn J.
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Pick up and drop off went smoothly. You need to clean the inside of the windshields. Mine was filthy making sun glare hard to see thru. I cleaned it myself.

Joni M.
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Customer did not leave a comment.

Eric B.
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When i need a U-Haul, i come here. Christina is always so helpful and friendly,

PAUL V.
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Everything was great, will come back next time I need a uhaul

Miranda H.
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Customer did not leave a comment.

Randy P.
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I don't think you have to improve anything.She was really nice and very professional, I will pass this place on to my friends :)

JAMES H.
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I did a drop off where threy were not open.

tracy S.
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Customer did not leave a comment.

Joseph L.
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I had a last minute pickup I needed to make and Christina was great. She made it happen with her own very busy timeline and busy rental schedule. I'll continue renting from her anytime I need a large vehicle.

HAROLD H.
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Friendly service from the nice lady in the office they are fast and efficient! Great place would recommend it to anyone wanting a u -haul rental! Thank you, Todd Howem

Jason M.
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Customer did not leave a comment.

MICHAEL B.
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Barbara W.
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FRANK K.
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Matthew D.
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Great to work with!

Lori R.
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Customer did not leave a comment.

LESLIE D.
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Michael C.
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DELVIN J.
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Customer did not leave a comment.

GARRY WILLIAM R.
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The girl in the counter I don't know her name I'm sorry was very wonderful very helpful.

Judith S.
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Customer did not leave a comment.

keith A.
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Customer did not leave a comment.

Jim T.
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Trucks need to be thoroughly checked and cleaned before rental. We rented a large truck and it smelled of cigarettes. One of the kids opened ashtray and there was a cigarette butt in it. I needed to use inhaler for my asthma before being done with truck. These are supposed to be non smoking, so being checked maybe asap on return would eliminate this problem.

Robert M.
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The back was full of dog hair. Which covered some of my furniture and myself.

David K.
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Not sure what her name was but the girl who was there when I picked up the truck and when I dropped it back off (same girl), was awesome. Real nice and pleasant to work with, and made the process smooth and easy. Thank you!

Zachary P.
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Customer did not leave a comment.

Drew L.
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Were not available on site and there wasn't even a drop off location available. Had to improvise. It was way to small and mgmt was unresponsive.

Eric B.
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Christina is always friendly and helpful. I always try to use this location for my U-Haul needs.

Erick S.
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This place is great! The employees are amazing and I've never been disappointed. Thank you!

Erick S.
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The on-line check out is a mess and very frustrating. This is my second time trying it and it didn't work. I sat on hold with customer service for about 25 minutes and their only solution was to keep refreshing my app. Luckily, the person noticed me sitting there and offered help.

Elizabeth P.
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I reserved everything online for $103. I was supposed to do mobile pickup, but they didn't get the truck ready. I showed up right when they opened and no one was there. I called uhaul and they called the office. She finally answered my knock and then proceeded to redo my entire reservation for $130 and said to go take pictures of the truck. I did, but realized it was the wrong truck. She said yeah it's in the back. So I wasted precious moving time. The truck was dirty inside. When I returned it they charged me another $5 because they said I was over tge 31 included miles. My original mileage was 40 miles in my reservation. Bot impressed uhaul.

lyubov M.
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Very friendly and professional

Gay S.
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Customer did not leave a comment.

Jason E.
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David B.
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Steven D.
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CHASE B.
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marilyn S.
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Professional, helpful, pleasant staff. Equipment well maintained and clean. Fair prices. Be sure to check-in at facility location prior to leaving when returning equipment to avoid extra $25 fee.

Jeremiah L.
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No - Emily made it all happen well.

Terry D.
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There was sticky candy on the floor of the truck that I had to clean up.

Charles J.
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Customer did not leave a comment.

Scott S.
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Not much. Great experience start to finish. Thank you

evonne M.
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Very organized and professional office

RONALD L.
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Best service and experience with UHaul we've ever had!

frank R.
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Customer did not leave a comment.

Sean P.
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Customer did not leave a comment.

Richard V.
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The cab of this truck had a flowery fragrance which I found to be annoying. I have allergies and smells like what is in this truck get my system all jacked up. I also found that the legroom was like riding in coach section on most aircraft, nonexistent. I am glad that this was a short local haul to do a pickup and delivery.

tim C.
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Customer did not leave a comment.

la M.
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The person I worked with was warm and caring. She was kind in my world of chaos. We need more people like her.

Thana C.
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Well informed and friendly. Great rate and overall excellent.

James H.
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Very good place clean not like the place I got it from.

Matthew G.
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Everything was perfect regarding pickup and drop off and staff was very friendly and helpful regarding my rental

Jeffrey R.
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Great customer service...Thank you!

Rebecca A.
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I was charged for 4 gallons of gas after going only 8 miles, when I asked about this no explanation was given other than it said the tank was 3/4 full when starting.

Misty R.
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The staff noticed immediately that they forgot to give me the hand truck I requested. Rather than call my number on file to let me know when they realized it, they just took the cost off, which was appreciated, however I would have appreciated a hand truck to help move furniture. Next time give the customer a choice and make the call.

Brazel S.
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The agent (Jennie Easter) was one of the most pleasant and accommodating agents I have ever dealt with. Great Job!!

Delvin J.
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Customer did not leave a comment.

ROY L.
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Customer did not leave a comment.

Cheri W.
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Wendy S.
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Monteith W.
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Great experience.

Gloria W.
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Truck was not cleaned out by the previous customer. The gas gauge read a little above quarter full when I started out and was charged more for gas than I should have been. Thank you.

Denise S.
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The receptionist was wonderful! Very helpful!

Lawrence K.
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Customer did not leave a comment.

David E.
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Jennifer T.
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Andre D.
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Lisa P.
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Peter K.
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We had a problem with the person who was supposed to drive. License expired, but they were patient and gave us time to find another driver.

Nathan N.
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Customer did not leave a comment.

Lori B.
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I am more than happy with my experience renting my truck at Battle Ground Mini Storage. Jennie was wonderful and very helpful. I will definitely rent a truck from this location in the future...probably a storage unit too!

Ron C.
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The customer service representative was very friendly and helpful.

Matthew W.
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Customer did not leave a comment.

Angie D.
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Excellent customer service! They went above and beyond to help me. Will definitely be using this location in the future.

Frank D.
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Customer did not leave a comment.

george S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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