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RALPH G
Customer Reviews for BBs Auto & Cycle Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lights on the trailer that I reserved wouldn’t work so they gave me a 6 by 12 in place of the 5 by 8 which I had reserved My truck mileage dropped off by 5mpg so it was an expensive trip Also I was told to drop anywhere in Manitowoc That’s also BullShit
DALE NThe gentleman at the desk was amazing. Thankfully I picked up the truck during normal business hours, because the app was completely useless. The app errored out, stopped working, or told me I was at the wrong location for over 45 minutes. I was able to go inside and get the keys, truck and on my way quickly.
Anthony DThe entire experience was very stressful. I feel uhaul was not helpful. I ended up renting 2 trucks instead of one. The auto transport had to be picked up in a different location. Everything had to be dropped in different locations. Absolutely ridiculous!
Analise fBrad and Jo were terrific….!
CATHLEEN WVery nice people. Fast easy drop off
Paul MThank you!
Theresa R