Customer did not leave a comment.
ASHLEY J
Customer Reviews for Beacon Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not switch the locations 4 different times then have the customer sit on hold for 2 hours in the parking lot while yall figure yalls shit out
BLAKE MWhen they tell a customer something do it they lied to me the Wiggins office is bad and the people I called uhaul they lied Purvis is ok
HOPE HI think everything was great. The young lady helped very well. Thank you, Abby.
DOROTHY CEnsure remote pick is available at the location before the day before pick up. I requested such and the business wasn’t available to set that up the afternoon prior so I had to wait for the business was open to pick it up.
TOMMY SThe tow light kept coming on, there was straw paper and candy wrappers (trash) in the cupholders and door pockets, as well as leaves and other debris. When I saw that I couldn't get the truck back by the allotted time, due to heavy rain and high winds from the storm, I tried repeatedly to contact the manager, to no avail. I called my husband, and he tried to reach someone at the office but nobody ever answered. I finally contacted a live chat at U-Haul Corporate and explained the situation. She was very helpful. The, when I was able to return the truck, the manager acted like nobody had called even though we had proof on our phones that we'd called repeatedly. She had also left a threatening e-mail about calling the police on me. I will never rent anything from Beacon storage and have warned family and friends not to.
Christy EGas tank was low and I was being charged full tank for gas. And the dolly chart was not in stock and I was still being charged. Very disappointed and unsatisfactory. Wouldn’t recommend this place to rent a U-Haul.
Le LHave equipment that was reserved, and confirmed by central dispatch, available at pick up!
Nicholas HHave equipment reserved and confirmed from Central dispatch available at time of pick up!
S PNice people at this location
Ronald HAs far as I'm concerned everything was great and I would definitely recommend all my family members and all my friends
Gavin Bnothing
Michael JBoth drop off locations are very helpful and professional .....
Mark CEverything and everyone were great
Jeanne S