Customer Reviews for Beartooth Hardware Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Beartooth Hardware Inc

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Anthony G.
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Nothing all was great!

RAMON T.
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Customer did not leave a comment.

kathy B.
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Excellent customer service from Mike, Brian and the entire staff.

Peter F.
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Customer did not leave a comment.

DARLENE M.
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Suzanne K.
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Brian M.
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Terry H.
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Sarah S.
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Very large holes in the parkinglot

Nancy A.
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Agent Mike, was an over sensitive jerk, unable and unwilling to assist with my concerns!

Donald M.
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Customer did not leave a comment.

JILL C.
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Douglas F.
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Michael M.
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DEBRA M.
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Tell the truth about the cost. Online it said $49.99 plus $1.10 per mile. I had it for 2 days and it cost me $256! I didn't think it would be that much. Other than that, it was all good!!

SCOTT U.
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Both the pickup and return processes went very quickly.

Jonathan L.
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Customer did not leave a comment.

Michele K.
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Nothing. All was good!

JOHN M.
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Bluetooth hardware was excellent. Uhaul Corp. Messed up the pick up day and time which we had to correct.

Mike H.
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Great riding trailer

Dick C.
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Customer did not leave a comment.

Mark A.
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Customer did not leave a comment.

Christopher P.
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Awesome support in returning the trailer. I had some difficulty with the online check-in process, and the employee at the store I spoke to was very helpful and responsive.

Bruce E.
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Quick and painless after a long day of loading and unloading!

Fran B.
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Have an hourly rate

Seun Y.
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Customer did not leave a comment.

RICHARD F.
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Joni T.
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I was told in St. Paul that I could just leave the trailer at the Aitkin location and I got a text message indicating I could self checkout. The store was open so I went in because I realized the trailer was not locked and could be stolen. The store staff had me wait for a manager. The manager ignored my question about whether we had to do something to lock it up but impatiently and in a condescending tone told me that I should "wait ... I'm just looking this up here." Said again I would self checkout and just wanted to know if it needed to be locked. He rolled his eyes then insisted on doing a walkaround ... He was rude, sloppy and condescending - he would not have done the same to the three men he stopped and spoke with on his way to the front of the store while I waited for no reason. Will use U Haul but won't interact with that man again.

Jennifer R.
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Customer did not leave a comment.

jorgen H.
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I was absolutely shocked at the fantastic level of customer service I was shown from beartooth hardware Inc employees. The man helping me was BEYOND pleasant! On the other hand, your (U-haul's) website was a nightmare that has taught me a valuable lesson... do not use U-haul. It took me 2 hours to rent a trailer due to the faulty website. When I thought I was FINALLY getting my rental your system would not accept my debit card. You wanted a 60 dollar deposit. I had no cash and was beyond furious at this point. We had to take MORE time to try and get ahold of someone form U-haul so get it pushed through. At this point I had given up but the positive attitude of the man helping me got me through. I got the rental along with a headache and a distain for U-haul. This was a BRIEF summary of today's happenings

Michael K.
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Customer did not leave a comment.

Jennifer R.
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Christopher P.
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Simple return !

Sandra M.
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Ron Z.
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Keep up the good work

Christopher W.
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Customer did not leave a comment.

ann B.
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The people who set up my reservation were wonderful but the gentleman who actually gave us the truck the day of pick up was a little ...slow.. and not very knowlegeable.

Brian T.
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Customer did not leave a comment.

BRETT A.
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Headlight was out.

Eric J.
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Customer did not leave a comment.

Michele D.
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My rental from Brian could not have gone better. Thanks, Michele Dryden

Cheryl M.
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Anthony M.
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Beth H.
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kim D.
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Pickup location in Aitkin, MN was very helpful and professional. Trailer was in great condition and everything went smoothly.

Mitchell H.
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Customer did not leave a comment.

Ronald S.
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Had trouble renting truck! Had trouble renting car hall trailer! Gave up on that and canceled rental!

Mike G.
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Brian and his team at True Value, Bear tooth hardware are always friendly, helpful and professional!!!

Douglas M.
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Customer did not leave a comment.

Lawrence B.
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Will be renting from them again in the future.

Michael G.
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Support your rental dealers better with better compensation.

Sally D.
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Sandra H.
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Carlos H.
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James S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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