Customer Reviews for BEAST Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of BEAST Automotive

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Christian F. on

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Customer did not leave a comment.

Sherry S. on

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Two blankets were wet. It was ok as we di8need those two. I think the uhauls should have a full tank of gas upon pick up. Makes it much easier upon drop off.

Nelson A. on

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Jerome L. on

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These folks couldn’t be nicer! The owner of this location visited another UHaul dealer to pick up my rental trailer. I really appreciate having a UHaul dealer like this locally as I rent 4 or 5 times a year. Beast Automotive makes it easy!

Chris H. on

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The Beast Automotive staff was knowledgeable, friendly & polite. Very good experience.

evan W. on

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Owners were friendly and very helpful. great experience

David R. on

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Scott M. on

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The only issue was that I had to travel 1.5 hours to pick up the equipment. Beast Automotive did an excellent job for us.

Jerome L. on

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This location is too good to be true, they have the trailers I need, when I need em. And close to home! Nice proprietor that always goes out of his way to meet me needs, 5 star service!!!!

Jane F. on

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Jonathan T. on

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The person working was friendly but was not necessarily helpful. He told us he couldn’t print a receipt because his printer was down and had no knowledge that there are specific online directions for how to return the rental. We discovered that on our own.

Tami B. on

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Jerry L. on

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Occasionall, I need extra cargo space to move my antique automobilia to major shows. This location, matched up with Shawn's customer service make this my "go-to" for my rental needs.

Darrell L. on

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Very good

KENNETH D. on

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Beast Automotive displayed true and excellent customer service. Very friendly and helpful. I would recommend them and deal with them again.

Brian C. on

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Great Service. Truck was in great shape. Nice location. Thanks.

Keith M. on

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Nice people. They explain things very well

Rick B. on

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I had a very good experience with Beast Automotive. They even checked and corrected the tire pressures on my tow vehicle. I will use them again if I require a uhaul product

Larry S. on

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Even though the piece of equipment that I wanted to rent was not on site, the people there located one and had it there for me when I needed it. They were extremely helpful and courteous!

Victor S. on

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Jerome L. on

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Outstanding service, culled at the last minute for a trailer to tow my friends truck, the owner stayed after hours to help me out. Great customer service!

Amanda F. on

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When Renting a truck to Move the time requirement should be 24 hrs, NOT 6 hrs for $90.36 and Charging People $0.79 per mile is HWY robbery Especially since we have to make sure we put the gas back where it was and I had put 1/4 more than what I had received when renting the Truck.

Stacy D. on

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Vincent S. on

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Rental location was extremely friendly and accommodating. They helped make my relocation smooth and effective.

Brian L. on

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Have the guy who runs the place actually be there when I'm supposed to pick up the truck. Also, the guy who owns the place was actually LIVING there with his wife and kid... seems a bit shady. I had to pick up here because UHaul somehow screwed up my reservation (which was set for Shamokin Dam, not 22 miles SOUTH of my house).

Zollie R. on

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Nelson G. on

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Ed L. on

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Shawn was very helpful with the whole process. Would definitely recommend!

Tomas F. on

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Nothing.

TIM B. on

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Jerome L. on

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Great service!

Derrick K. on

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Daryl O. on

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Donald S. on

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robert K. on

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when I picked up the trailer one light was missing the hold down straps were fraded

Elizabeth J. on

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This was an automotive repair location closed at time of drop off. It was hard to tell where truck should be parked.

Bob S. on

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rhonda J. on

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Nothing, service was great

Charles C. on

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BEAST Automotive was not open at the time of drop off. The place is a mess, with junk all around, not inviting. You need to improve your website and toll free number, the web site was very difficult to use and navigate. Took way longer than it should have. I was on hold for 35 minutes while trying to contact someone with your toll free number, I finally was able to get a hold of an agent in Harrisburg who was very helpful and scheduled our pick up and drop off, otherwise we never would have been able to do it. The overall experience of using your website and toll free number was very frustrating and aggravating, next time I will call dealers directly. Not a positive experience at all!

Daniel F. on

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Very sparse location, not a lot of spare parts/straps/etc. Helpful staff and quick service, just a concern with the amenities.

Kevin P. on

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Quick and friendly service. Good place to rent from

Greg W. on

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Great service and information.

Charlotte M. on

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paul M. on

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John D. on

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Timm B. on

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Owner Shaun Givens was a great help and made the whole moving experience better.

TIM B. on

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Terri B. on

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Carl S. on

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Coffee spilled all over inside of truck trash under seats

MEREDITH M S. on

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Carroll T W. on

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BRIAN W. on

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Received extra charges that were not on orginal bill.Said back of truck was dirty it was filthy when we got it..HAD TO PAY FOR 40 miles when only used 30 miles..Other then that they were conveniently located..Used u-haul many times before never had any issues at other locations.Will not be going back to that location.People were nice i will give them that..

John L. on

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The two men were not very knowledgeable who was renting us the truck only using a tablet to do the renal and the place was not very clean.

Rob B. on

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Andrew Z. on

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Shawn was great. He helped me out at 10:30pm on a Friday night.

Robert M. on

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Sharon H. on

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Carey E. on

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Customer service at this location was great! The guys were friendly and the pup was so cute and friendly! If I needed another uhaul I'd absolutely go to this location again!

Jazmine V. on

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Not sure why I was charged an extra $15

Robert W. on

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This site was closed when I dropped off the car hauler. How can I rate the location when I never went inside???

jeffrey H. on

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Judy S. on

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william D. on

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Jason M. on

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Bob W. on

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JOHN R. on

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I dont think u should be charged a full day rental if u only use the rented equiptment for 2hrs

Lisa M. on

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Everything was what we needed and expected. The gentleman was very nice.

Cierra P. on

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Stop using this location as a third party for u-hual. The building was filthy and the associate working was very rude. He rented my u-haul to someone else by accident. Then rented another lady's u-haul to me. He even lit a cigarette and was blowing smoke in my face. I will never be using u-haul again after this experience!

JULIA H. on

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MARTIN S. on

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Joseph C. on

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It was just the area itself. I wouldn't have felt safe there after hours or let my wife check in alone at that location.

Donna K. on

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Rob R. on

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Barbara K. on

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AUDREY N. on

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Gloria D. on

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James B. on

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