Customer Reviews for Beaumont Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Beaumont Self Storage

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RAFAEL S.
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Good customer Service!

Amanda T.
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Customer did not leave a comment.

SAMMY G.
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Customer did not leave a comment.

HENRY C.
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Customer did not leave a comment.

IGNACIO A.
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Always receive great service. Thank you

Steven F.
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The location was great! The problem is that U-haul is horrible!!!! I will do everything I can to avoid ever using U-haul again!!!

Jonathan H.
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Customer did not leave a comment.

David K.
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michael D.
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Steven P.
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Customer did not leave a comment.

JUAN M.
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Don't get what I reserved

Linda M.
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Very helpful, great service

Mark S.
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I was told on the phone that my car could tow a uhaul trailer. When I came to pick it up, I was told that I needed a different ball hitch and an adapter for the electrical connection. They made me buy the adapter and when I returned the trailer I was forbidden from returning the adapter even for a restocking fee discount. The worker was condescending and rude. He did not care about customer service in the least.

Dennis H.
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I've never had a good experience with Uhaul! I tried everything to use someone else but they didn't have offices where my destination was. So I was STUCK with you guys. To my surprise it was a good experience. Thank you Beaumont storage!

Erik H.
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Customer did not leave a comment.

Kenneth S.
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I don't want to taint Beaumont self storage but there's no way to report about Box Spring Self Storage here. They were supposed to be the drop off location. I called and the man who answered said they closed at 4:00. Imagine my surprise when, at approximately 1:00, there was a sign saying it was closed. I waited a good 40 minutes, hoping he was out helping someone else. What garbage. Will never use any Uhaul place again. I sincerely hope they go out of business.

Tonja T.
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Customer did not leave a comment.

Jeanette S.
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april W.
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N/A

Richard C.
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A little bummed out. I made my reservation for Yucaipa at 8am. I was called the night before and changed to Beaumont 9:30am. Not a big deal, I just wish I was notified a little sooner. I had made plans and had to rearrange them.

Corey J.
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Customer did not leave a comment.

TINA M.
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I received a time dolly . Until 11:00 pm. Do v that I could return it in the same day. Because I had to work the rest of the day. But there rental place tools me I had to have it back by 6:00pm. Due tohaving to work . I couldn't return it but six. Do had to be charged. For another day. To avoid this, I had rented it till 11:pm.

lisa H.
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The service was great!

Marco R.
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I was emailed a receipt that included a cleaning fee. I received no response to my email regarding the situation.

Danny A.
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To be honest, absolutely nothing. Enjoyed the whole experience.

SHANNON S.
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Excellent service always

Zachary P.
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Customer did not leave a comment.

Mike S.
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Customer did not leave a comment.

James P.
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The most important part of the transaction is the person on the other end. The man who helped me truly seemed to care that I had a positive experience. I would absolutely rent from him again.

sandy D.
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Customer did not leave a comment.

Mark H.
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MARK L.
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Robert B.
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KIMBERLY S.
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Christina R.
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RIGOBERTO M.
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james C.
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We were late because we had issues that were out of our control and I get a rude phone call from the owner because he had rented out truck to someone else. We can't help if there are issues in the process of getting a home being rude to customers is not the answer.

DANIEL B.
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Had a tire blow out and the lights didn't work on the trailer other than that customer service was greatly improved from my last visit there but the equipment let me down a little bit

Price G.
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Customer did not leave a comment.

Curtis S.
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Rod B.
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Really nice place and people!

Jack W.
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the gentleman that helped me was friendly and helpful. I will be back. Jack Willis

Victoria S.
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Customer did not leave a comment.

kenyatta B.
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Overall good experience.

bill W.
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The lady and gentleman were rude when I walked in. One person was in the store and they made me go back outside and wait until he was done. When I walked in the gentleman invited another person in and was working with him. They were very rude and I received the truck with only 1/4 tank of gas. It should have been full and I could have returned it full. Very unprofessional business

MICHAEL M.
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Great location. Have never had any problems. The owners are professional and courteous.

Karen C.
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Both people were efficient and thorough. However, they could be more friendly. Friendliness goes a long way in business. Smile laugh and be kind. You will enjoy it more too.

RAUL S.
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Excellent customer service , very professional people.

john S.
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It would help if the hours were 8 am to 5pm or 9am to 6 pm.

Roberto G.
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Customer did not leave a comment.

Cindy S.
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Staff was super helpful and friendly

William G.
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Customer did not leave a comment.

GARY K.
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Jose A.
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Excellent experience, very happy with the online check-in and check-out process.

terry D.
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great customer care service and polite

Disa K.
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Truck smelled like cigarette smoke even though it had less than 2000 miles on it

BRAD N.
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Customer did not leave a comment.

JANET H.
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Patrcia W.
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Dennis was very professional, very teachable which gave me confidence in maneuvering the vehicle...thanks.

Clifford R.
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Customer did not leave a comment.

CORY H.
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Nothing the people that run the facility are great respectful people.

Heri G.
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Employees at the location were friendly and helpful!

DARRIN B.
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Customer did not leave a comment.

sandra A.
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Tim M.
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JAMES B.
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Whatever the customer asks for andpaying for they should get. I told the guy I wanted to rent for 4 hours he even told me okay because I have that vehicle going out later. I said no problem. When I returned the vehicle I asked how long does it take to reimburse what left and he told me oh you reserved for the whole day. I do take part responsibility for not looking over my paperwork before leaving but if I asked for 4 hours I should've gotten 4 hours not an whole day.

donovan Y.
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Customer did not leave a comment.

David F.
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Arenda S.
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gerardo R.
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KAROL C.
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Very nice lady

Mario R.
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All good

David M.
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Dennis and staff were total professionals and pleasure to do business with! I would definitely recommend Beaumont Self Storage to anyone looking to rent Uhaul!

Mark B.
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U-Haul customer 800 telephone number representative had not fulfilled a request for a change of drop off. I was a assured on the phone that the change was done yet when I tried dropping it off I had the wrong U-Haul location. Summation, 800 customer service did not fill my needs, I was unhappy with type of service received.

Peter W.
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Service was excellent, fast, and friendly. Will use them again.

Greg B.
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Customer did not leave a comment.

ULISES G.
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Customer did not leave a comment.

Theandrea C.
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Amber C.
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PAUL H.
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David T.
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Natalie W.
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Paul was of great help. His customer service goes above and beyond expectations. He was kind and very knowledgeable. Your company could benefit from more workers like Paul. Thank you Paul for all your help and compassion.

MICHAEL D.
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Customer did not leave a comment.

JAMIE C.
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I went online 2 days before to reserve a pickup, when I went to get it they didn't have one a d hadn't had one for a week

john D.
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Ciean unit but the personal not that great

David T.
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Customer did not leave a comment.

Dwight B.
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The best part about renting here is the people. I had tried to rent on Saturday and a computer glitch kept that from happening. The guys were very nice and apologetic. When I came back on Monday, there was another glitch and he handled it in a creative manner. Great customer service!

Rosemary F.
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Nothing. Service was great!

nebraska J.
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everthing was just find

Donald B.
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Customer did not leave a comment.

Tony F.
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Keep doing what you're doing!!

Brian B.
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Super Clean. Great customer service, vehicle was clean and ran great!

Heather R.
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Customer did not leave a comment.

yana L.
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As i see it no improvement is needed. It was altogether GREAT.

Janice T.
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Everytime I've rented the experience has been very professional

Jonathan G.
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Customer did not leave a comment.

steve D.
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Everything went perfect. Quick, easy and straightforward.

Calvin T.
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Customer did not leave a comment.

Kristi T.
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Dennis and Nola are always extremely helpful. This is my go to neighborhood uhaul dealer.

Sabrina T.
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Awsome customer service. Very helpful

No reviews have been submitted for this location.

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