Fella in office was both friendly and knowledgeable
ABRAHAM S
Customer Reviews for Beaumont Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Minus the rude customer in front of me the staff was fantastic.
MATTHEW NEverybody was great and very helpful!
CHARLES BThese are hands down the nicest U-Haul franchises I’ve ever dealt with. Such cool people. Very clean trucks. Very nice facility. There are two other locations but I never even consider them. Trust me, just go here.
CHARLES SThe folks running the store were nice and helpful. The trailer I rented was in great shape and everything worked as it should. I will definitely use this U-Haul again.
JUSTIN CEverything went according to plan ! The worker on site ( although overwhelmed with customers) provided great service. I’ll be back to rent again !
TIMOTHY WYou need to train your 3rd party people a bit more on the load share stuff. I guess during both pick up and drop off, at both places they didnt know very much about it or what they were doing really
DYLAN AThey are awesome
PETER HFast and efficient pick up, helpful customer service!
Lisa SKeep up the Good and Professional Service
CHARLES PFront desk woman was short and a bit rude when I called to confirm the truck was available and on-site. But the male associate was great. Explained and helpful with no nonsense.
RHONDA SThese folks are the best! Friendly service and very speedy to check in and check out.
PETER HI've rented from them numerous times and always happy with their professional attitudes and if I wasn't leaving California I'd still be renting from them.
DAVID PThe employee was so helpful and friendly and made it an easy return. They even gave me a place to sit out of the sun until my ride arrived. Much better experience than where I picked up the truck. Highly recommend.
ALICIA AThe worker was nice and polite
GABRIELA CNa
Monique Foutstanding
JAMES CAJ was great. Friendly, professional, and actually seemed to care about the customer which I can’t say about the Hayward location or those at U Haul headquarters.
Douglas FMore room for parking outside the gate.
PAUL FI drove away happy with the service I was provided. The staff was very professional and on top of everything. Will use this location again when I am in need of a trailor.
CORDIS GPaul was very helpful and through. I use this location always!
MICHAEL Doutstanding service
JAMES CThis was one of the best experiences I have had with UHAUL. The office staff were welcoming, organized and efficient. Everyone was very nice and accommodating above and beyond. The equipment worked well. Everything exceeded my expectations.
CHANEL ONone
DANTE GI have no complaints. The guy that checked us in and out was wonderful.
ROSARIO LEmployees were very helpful
CLAUDE CSuper friendly staff. Had an issue with my car and they helped in every way they could
ZACHARY RNothing PAUL was excellent. He took great care of us and made the experience really easy. I will definitely pick up from this location again give this manner raise.
MANUEL LVery friendly staff. So appreciative as I have tried to rent before at different location but the customer didn't bring back the trailer so had to cancel. Here the staff was.proactive and called me to let me know that my reservation may be impacted and that they could offer an alternative. I thank them for doing what was necessary so I could get my mother's car home
WILLIAM Finside and outside staff were great to work with.
gary bGood vibes
RIGOBERTO GSales clerk not welcoming, verbally short communication. It took too long to complete actions for a vehicle pickup
DERRICK SYour stall was excellent need no improvement.
bOB CThe staff was professional, efficient and very welcoming. The rental truck was clean and worked properly.
TIMOTHY KN/A
TYLER HExtend parking for customer . Tight and not easy to maneuver.
John GNothing, llenjoyed the experience.
Robert CAmazing management. Super friendly and helpful. My only stop for my rental needs.
EMILL GAmazing management. Super friendly and helpful. My forever rental location.
EMILL GMy whole experience was smooth. The staff at this location were prompt, courteous & very helpful. This Facility was very clean. 5 Star Service. 👍
RICHARD DThe best U-Haul location I’ve ever been to.
ALISON TNot a thing I was satisfied
NANCY KI will definitely rent again
ALISON TThere is a reason U-Haul has been around as long as they have. Thankfully I don't move alot but I'm so glad I use U-Haul. Easy and reliable. Not a bad reputation to have.
Perry RABSOLUTLY EXCELLENT SERVICE ON TIME
TRACY AGreat expierence. Thank you
DESMOND PHire someone, that at least pretends to be friendly.
ALEX LEveryone is excellent every time I visit and rent a truck. Very friendly and warm. 1st Uhaul & Storage in Beaument is my #1 go-to ship for moving rentals. Keep up the excellent work!
MICHAEL RStaff is friendly and very helpful. I would highly recommend them!
JAMES MEveryone in the office was friendly, kind, and helpful. Excellent customer service.
MICHAEL RVery helpful and friendly, thank you for making it easy.
NOEL AVery good service!
ERNEST HHaley and her entire staff were friendly, professional and a pleasure to do business with. Excellent experience with this location!!
FRANK APaul is Great with customer service.
MARTIN SThey are INCREDIBLY RUDE! I rented this truck to move out of this storage facility because I found another local storage facility that was one third the price monthly for the same sized unit!!! Whenever I had any business to conduct with them, they always made me feel like they were really doing me a favor!!! I'm a consumer just like everyone else is & I feel I should be respected for that. I choose to take my business elsewhere so I can be given the respect I deserve!!! They ARE NOT doing your customers ANY FAVORS!!!
MELISSA RStaff was very friendly and the whole experience was smooth and easy.
AARON TEverything ran smoothly, from the online reservation, to getting the equipment and drop off after hours was more than I could have hoped for. A very pleasant experience.
LAWRENCE MA++++++Rating. Friendly, helpful set everything up for me and took down. Easy check out on and out. Would highly recommend.
MARK NThis uhaul place is by far thee best around. Always friendly and great service. Halie, Tracy and Paul are all excellent
SHELLY CBest experience ever!
LOURDES M