Everything went very smoothly from start of rental to the end. 👍👍
GERARD M
Customer Reviews for Beaumont Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing that we can think of.
JAMES WDo Nothing! The UHaul Manager, Tracy, at this location is the BEST!!! Very pleasant staff, availability of the Truck I needed Clean Truck. I'll recommend this location over & over to anyone Thank you so much
CAROLINE BCustomer service was great helpfull
HENRY MNothing, it was easy and the storage facility employees were so nice and helpful.
Jennifer RVery nice friendly people.
ANGELINA HEmployees were very helpful and explained everything in detail
STEPHANIE VAlways great service from the 190 E 1st Uhaul team. Equipment is always in great shape. Quick service. Painless. Friendly. Thank you!
MICHAEL RTruck was brand new and check in/check out was quick and easy
PATRICK BThe staff at Beaumont Self Storage were great and friendly. Always a family atmosphere. Haley and her husband are great people. That is why I always return to Beaumont Self Storage for all my truck rental needs. Equipment is always in working order and safe to operate. Thank you, -Michael Rodriguez
MICHAEL RHelpful, nice people clean facility. I would highly recommend this location for U-Haul rentals.
ROBERT JHailey was great really good service, very kind lady
Emmanuel OVery friendly and helpful. Offered to call me when the truck I was renting was returned, when the previous renter was late returning it.
GREGORY WGood person . Very knowledgeable
NICHOLAS GFast and friendly staff. I walked in and was out with my rental within 10 mins.
CARRIE EEveryone is very nice and very helpful. I would recommend any and everyone to come here.
RONNIE RThe customer service I received was great. I rented a truck to tow a trailer and the trailer ball didn’t have enough space for the coupler of the trailer to latch, so Paul found me another option for me to tow my trailer. Thank you.
CODY TFor this particular truck, it would be helpful to let the renter know that at different speeds it shakes and shimmies.
Noel LGreat customer service! Went over everything in the truck to make sure i was comfortably before driving off. Hailey was awesome upon my return and had a great smile. Will definitely recommend to friends
ALEJANDRO RVery courteous, helpful, informative and the truck was ready instantly, nice and clean and they gave thorough instructions on the best way to operate the vehicle.
DAYNA DThis was supposed to be open til 6 and a 24 hr drop off… I arrived at 540 and it was closed… I pulled in with a truck and trailer with no way to turn around… no instructions, I had to unhook the trailer and turn it around and it’s heavy. I just left it with no way to lock the trailer up… it was unnerving
Eric IExcellent customer service
JOSEPHEMMANUEL MGreat service rented 3X.
RAMON EFella in office was both friendly and knowledgeable
ABRAHAM SMinus the rude customer in front of me the staff was fantastic.
MATTHEW NEverybody was great and very helpful!
CHARLES BThese are hands down the nicest U-Haul franchises I’ve ever dealt with. Such cool people. Very clean trucks. Very nice facility. There are two other locations but I never even consider them. Trust me, just go here.
CHARLES SThe folks running the store were nice and helpful. The trailer I rented was in great shape and everything worked as it should. I will definitely use this U-Haul again.
JUSTIN CEverything went according to plan ! The worker on site ( although overwhelmed with customers) provided great service. I’ll be back to rent again !
TIMOTHY WYou need to train your 3rd party people a bit more on the load share stuff. I guess during both pick up and drop off, at both places they didnt know very much about it or what they were doing really
DYLAN AThey are awesome
PETER HFast and efficient pick up, helpful customer service!
Lisa SKeep up the Good and Professional Service
CHARLES PFront desk woman was short and a bit rude when I called to confirm the truck was available and on-site. But the male associate was great. Explained and helpful with no nonsense.
RHONDA SThese folks are the best! Friendly service and very speedy to check in and check out.
PETER HI've rented from them numerous times and always happy with their professional attitudes and if I wasn't leaving California I'd still be renting from them.
DAVID PThe employee was so helpful and friendly and made it an easy return. They even gave me a place to sit out of the sun until my ride arrived. Much better experience than where I picked up the truck. Highly recommend.
ALICIA AThe worker was nice and polite
GABRIELA CNa
Monique Foutstanding
JAMES CAJ was great. Friendly, professional, and actually seemed to care about the customer which I can’t say about the Hayward location or those at U Haul headquarters.
Douglas FMore room for parking outside the gate.
PAUL FI drove away happy with the service I was provided. The staff was very professional and on top of everything. Will use this location again when I am in need of a trailor.
CORDIS GPaul was very helpful and through. I use this location always!
MICHAEL Doutstanding service
JAMES CThis was one of the best experiences I have had with UHAUL. The office staff were welcoming, organized and efficient. Everyone was very nice and accommodating above and beyond. The equipment worked well. Everything exceeded my expectations.
CHANEL ONone
DANTE GI have no complaints. The guy that checked us in and out was wonderful.
ROSARIO LEmployees were very helpful
CLAUDE CSuper friendly staff. Had an issue with my car and they helped in every way they could
ZACHARY RNothing PAUL was excellent. He took great care of us and made the experience really easy. I will definitely pick up from this location again give this manner raise.
MANUEL LVery friendly staff. So appreciative as I have tried to rent before at different location but the customer didn't bring back the trailer so had to cancel. Here the staff was.proactive and called me to let me know that my reservation may be impacted and that they could offer an alternative. I thank them for doing what was necessary so I could get my mother's car home
WILLIAM Finside and outside staff were great to work with.
gary bGood vibes
RIGOBERTO GSales clerk not welcoming, verbally short communication. It took too long to complete actions for a vehicle pickup
DERRICK SYour stall was excellent need no improvement.
bOB CThe staff was professional, efficient and very welcoming. The rental truck was clean and worked properly.
TIMOTHY KN/A
TYLER HExtend parking for customer . Tight and not easy to maneuver.
John G